Payment methods for Zoom Events attendees

You can pay for Zoom Events with a credit/debit card or PayPal Express Checkout. Available payment options will depend on what forms of payment the host accepts.

Depending on which payment methods the host has enabled, you will see one or both of these payment methods during checkout:

• Credit/debit card payment
• PayPal Express Checkout

Note: Buyers don't always have the option to complete their purchases without using or creating a PayPal account. This option is presented based on several risk assessments, including but not limited to the buyer's PayPal purchase history, PayPal cookies stored on the buyer's computer, the buyer's location, or a credit assessment.

This article covers:

• How to purchase a ticket
  
  • Purchase ticket after the first time
• How to add payment methods to your Zoom Events account
  • Save a payment card during the checkout process
  • Add a payment card in your account's billing section
  • Link a PayPal account
• How to manage payment methods
  • Remove a saved card
  • Unlink a PayPal account

Prerequisites for payment methods for attendees

• Basic, Pro, Business, Enterprise, or Education account

How to purchase a ticket

Note: Before you can register for a paid event, you must enter your payment method to complete the registration process and sold-to address.

For more information, please visit this support article on how to register for all free events and paid events.

Purchase ticket after the first time

If you saved a payment method to your Zoom Events account during the checkout process when you purchased a ticket the first time or if you manually added a card to your Zoom Events account, the process to buy a ticket will be more streamlined and convenient.

How to add payment methods to your Zoom Events account

Adding and/or saving payment methods to your account helps to make the checkout process faster and more convenient.

You can save up to two payment cards to your account.

Payment cards can be added:

• During the checkout process 
• By going to your account's billing section

Save a payment card during the checkout process

During the checkout process of buying tickets, you have the option to Save this payment method for future use. When you select this option, the payment method being used at checkout will be saved to your Zoom Events account.

Add a payment card in your account's billing section

1. Sign in to Zoom Events.
2. In the top-right corner, click your profile picture.
3. Click Attendee Payments & Billing.
4. Under Payment Method Management, click + Add Credit/Debit Card.
5. Enter the Card Holder Name and Card Information.
6. Click Save.
7. Under Billing Address, enter the billing address associated with the card.
8. Click Save.

Link a PayPal account

1. Sign in to Zoom Events.
2. In the top-right corner, click your profile picture.
3. Click Attendee Payments & Billing.
4. Under Payment Method Management, click + Link PayPal Account.
   You will be redirected to PayPal's site.
5. Follow the prompts and enter the required information to link your PayPal account to your Zoom Events account.
   After you link a PayPal account, you will return to your Zoom Events account's billing page.

How to manage payment methods

Remove a saved card

1. Sign in to Zoom Events.
2. In the top-right corner, click your profile picture.
3. Click Attendee Payments & Billing.
4. Under Payment Method Management, in the top-right corner of the card you want to delete, click the ellipsis .
5. Click Remove Card.

Unlink a PayPal account

1. Sign in to Zoom Events.
2. In the top-right corner, click your profile picture.
3. Click Attendee Payments & Billing.
4. Under Payment Method Management, in the top-right corner of the card you want to delete, click the ellipsis .
5. Click Remove PayPal Account.