Zoom Events allows you to schedule a recurring series event on specific dates and times. Hosts can schedule events with multiple occurrences so that each occurrence has the same settings and information. These meetings can be scheduled in daily, weekly, and monthly increments.

With a recurring series event, attendees can register or purchase tickets for the entire series. Hosts can also create drop-in tickets that allow attendees to register or purchase tickets for specific dates in the series.

This article covers:

• How to create a recurring series event
• How to manage the Event Card section
• How to manage the Event Profile section
• How to manage the Event Options section
• How to manage the Tickets section
  • Event capacity
  • Reserved Tickets
  • Pre-registration
  • Tickets for attendees

Prerequisites for creating a recurring series event

• Zoom desktop client for Windows, macOS, or Linux: Global minimum version or higher
• Zoom mobile app for Android or iOS: Global minimum version or higher
• Pro, Business, Enterprise, or Education account
• Zoom Events Unlimited license or Zoom Events Pay Per Attendee license
• Stripe or PayPal Business account is required to create paid events

Note: For access to the latest Zoom Events and Webinar features, we strongly recommend hosts to update to the latest version of the Zoom desktop client/mobile application.

How to create a recurring series event

1. Sign in to Zoom Events.
2. In the top-right corner, click Create.
   A Create Event pop-up window will appear.
3. In the pop-up window, complete the following information:
   • Create event for this Hub: Use the dropdown menu to select the hub you want to list your event in.
     Notes:
     • Members of this hub can also edit this event.
     • Once the event is saved, you won’t be able to move it to another hub.
   • Event Type: Use the dropdown menu to select the Recurring Series Event.
     This type of event is a recurring event that can be scheduled on specific dates and times; you can schedule it to occur daily, weekly, or monthly.
   • Event Name: Enter an event name.
   • Short Description: Enter a short description of the event.
     Note: Description has a maximum character limit of 140 characters.
   • Time Zone: Use the dropdown menu to select your timezone.
   • Select the session type you want to create: Select if you want a Webinar or Meeting session type.
   • Main Event Masthead: Click + Add Masthead to upload an image.
4. Click Save and Continue.
   The event creation flow will appear.

How to manage the Event Card section

1. Create a recurring series event.
2. Enter the basic information for the event:
   1. Event Name: Name of the event.
   2. Short Description: Enter a description of your event, using 140 characters or less.
   3. (Optional) Category: Select the category for your event.
      Note: (Optional) If you select Education and Family, the Event intended for parents with their children option will appear. If you check this option, you will have to agree to the host's code of conduct to proceed. Anyone who joins a family-oriented event will have to agree to the Attendee's Host of Conduct.
   4. (Optional) Click Add Tags to add your own tags for tracking.
3. Under Select the event type you want to create, select Webinar or Meeting.
4. Under Select if this is a Free or Paid event, select if the event will be Free or Paid.
5. (Optional) Under Geo-blocking (Optional), select the countries or regions where this event cannot be accessed. Users in these countries and regions will not be able to register for this event (this will not be applied for pre-registered attendees).
6. Under Date and Time:
   1. Set the Start Time of the event.
      Note: Events scheduled to start within 28 days of being published can offer paid and free tickets. Events scheduled to start 29 days and beyond after being published are limited to offering free tickets only.
   2. Set the Duration of the event.
   3. Select the Time Zone for the event by clicking the down arrow .
      Note: By default, the time zone set in your Zoom profile will be used.
   4. Select the Recurrence to be Daily, Weekly, or Monthly.
   5. Under Repeat Every, select the number of days that the Recurrence will repeat.
   6. Under End Series, choose how to end the series:
      • By After, enter the number of events that the series will end on.
      • By On, select the date when the series will end.
7. (Optional) Under Event Link, copy the event link to share your event.
8. Click Save & Continue.

How to manage the Event Profile section

After you create a recurring series event, you can manage the Event Profile section in the event creation flow. In this section, you can add images, video links, and a description of your event.

1. Under Cover Image, click the pencil icon  to upload the event's promotional cover image or company logo for your event.
   Notes:
   • An image dimension of 1920x1080 pixels is recommended.
   • Only JPG/JPEG/PNG files are accepted with a maximum image size of 10MB.
   • Resizing images is possible after image uploads. Event creators can manually resize all uploaded images to fit into the image window as well as search for an image to upload.
2. (Optional) Under Additional Image/Video, click + Add Image or + Add Video to upload up to two more images or a video to the Event Profile.
   Notes:
   • An image dimension of 1920x1080 pixels is recommended. Only JPG/JPEG/PNG files are accepted with a maximum image size of 10 MB.
   • The maximum video length is 60 seconds. Only MP4 files are accepted with a maximum video size of 50 MB.
   • Resizing images is possible after image uploads. Event creators can manually resize all uploaded images to fit into the image window as well as search for an image to upload.
3. (Optional) Under YouTube Link, enter the URL of a YouTube video you want to add to the event page.
4. (Optional) Under About Event, enter any additional details about the event.
5. Under Contact Info, enter the Contact Name that will be displayed to attendees as the event organizer.
   Note: By default, your display name on your Zoom profile page will be used.
   1. (Optional) To change your email address, under Contact Email click Change.
      A pop-up window will appear.
   2. Enter your new contact email.
   3. Click Send Code.
      Zoom will send a verification code to this email.
   4. Use the verification code and enter it in the pop-up window.
   5. After your email address has been verified, view your updated email address under Contact Info.
6. (Optional) Under the Fundraising section, click the toggle switch to enable to On to raise funds for a nonprofit 501(c)(3) organization in the event.
   • If you know the name of the nonprofit you want to donate to:
     1. In the Search for nonprofit search box, type the name of the nonprofit you want donations to go to.
     2. Click the name of the nonprofit to select.
     3. (Optional) Repeat to add another nonprofit.
     4. Click Save.
     5. (Optional) Click Set Fundraiser Goal to set the fundraising goal.
   • If you need help in selecting which nonprofit(s) to donate to:
     1. Click the Search for a nonprofit box.
     2. Click Get Inspired.
     3. Click the Choose a cause box and select a category from the drop-down window.
     4. Click the Choose an organization box and select a nonprofit organization.
     5. Click Add Nonprofit.
     6. (Optional) Repeat to add another nonprofit.
     7. Click Save.
     8. (Optional Click Set Fundraiser Goal to set the fundraising goal.
7. Click Save & Continue.

How to manage the Event Options section

After you create a recurring series event, you can manage the Event Options section in the event creation flow.

1. Under Event discoverability and registration access, select the level of visibility you want for the event:
   • Accessible only to users with event link: The event can be viewed from the hub and is accessible to only users with the event link.
   • Private Event Restricted to Invitees on the Guest List Only: Only users you designate can view and register for this event.
     • (Optional) Select the I will send my own email invitations checkbox if you do not want Zoom Events to send email invitations to the users on the guest list.
2. Under Advanced Options, enable or disable the advanced options for the event:
   Note: The default settings are set to the highest level of security to help prevent disruptions to your event.
   • Joining the Event
     • Webinar - Backstage (webinar event type only): When enabled, backstage provides a place for hosts and panelists to meet privately before, during, and after a webinar.
     • Enable Q&A (webinar event type only): For Webinar events, the question & answer (Q&A) feature for webinars allows attendees to ask questions during the webinar, and for the panelists, co-hosts, and host to answer their questions.
       • Allow anonymous questions: Click the toggle to enable or disable this setting.
       • Allow attendees to view: Select the questions that you want attendees to view from your session:
         • answered questions only
         • all questions (contact Zoom Support for questions)
     • Attendees can join event 15 minutes before the event starts (meeting event type only): By enabling, your attendees can join your event 15 minutes before you start the event.
     • Waiting Room (meeting event type only): By enabling, you will need to manually admit your attendees from the waiting room.
3. Under Networking, enable or disable the following options for your event:
   • Enable Networking: When enabled, all networking features—profiles, profile cards, etc—will be available.
   • Enable Networking Directory: When enabled, the Attendee tab will display the profiles of attendees with profiles on the event's details page.
4. Under Event Security (meeting event type only), enable or disable the following options:
   • Attendees can change screen names: By enabling, attendees will be able to change their display name during your event.
5. Under Cloud Recording Settings and Access Permissions, enable or disable the following options:
   Notes:
   • • Only the activity in the main room of your event is recorded. Activity in breakout rooms within the event is not recorded.
     • Recording meetings locally is currently not supported.
     • Enable cloud recording must be enabled before you can use the other settings.
   • Allow cloud recording: Click the Allow cloud recording toggle to enable or disable it. By enabling it, you will be able to record the event. The record button will appear in the event controls and you will have to start the recording manually. All participants with their video and audio enabled—including the host's—will be recorded.
     • Hosts can select one of two display options for recorded sessions:
       • Active speaker with shared screen (auto-selected by default): If you are in active speaker view, the recording will only display the video of the active speaker.
       • Gallery view with shared screen: Gallery view lets you see thumbnail displays of participants, in a grid pattern, which expands and contracts as participants join and leave the meeting. The active speaker is relocated to the current page you are viewing and is highlighted, making it easier to recognize who is speaking.
     • Click the advanced cloud recording settings to select more recording settings from your account in the Zoom web portal.
   • Include complimentary access to this event's cloud recording with registration: Click the toggle to enable or disable it. By enabling, the recording will start automatically when the event starts. All participants with their video and audio enabled—including the host's—will be recorded. Once the recording of the event is made available, registrants of your event will be able to access and view the cloud recording for 365 days after the event ends. Once a Zoom Events attendee has registered for the event, they will be able to view the recording from their Ticket Dashboard and Event Details pages as well as the Host Profile page.
   • Automatically publish the recording once it's available: Once the recording is available, it will be automatically published.
   • Countries or Regions Not Allowed to View Recording: Click the dropdown menu to select countries or regions that are not allowed to view recordings. You can prohibit selected countries or regions from viewing your recording.
   • Allow local recording: Enabling this feature adds the recording button to your in-event controls. Attendees will be required to agree to be recorded to attend the event. Customized recording disclaimers are not available for Zoom Events. Activating this feature enables the recording function only. Recording of the event does not automatically start; you will need to manually start the recording of your event.
   • Automatically start recording when a session starts: Click the toggle to enable or disable it. By enabling, recording of the event starts automatically when the event starts.
     • Select where you want to store the recording of your session:
       • Record in the cloud
       • Record on local computer.
   • Notify attendees when recordings are available: Click the toggle to enable or disable it. By enabling, attendees will be notified when they can view the recordings.
   • Add a custom message to recording notification emails: Enter a custom message for attendees.
6. Under Live streaming, enable or disable the following options:
   • Allow webinar to be live streamed to 3rd party platform (webinar event type only): For Webinar events, click the toggle to enable or disable it. By enabling, this feature adds the livestream button to your in-event controls. Attendees will be required to agree to be livestreamed to attend the event, which may affect ticket sales. Activating this feature enables the livestreaming function only. Livestreaming of the event does not automatically start. You will need to manually start the livestreaming of your event.
   • Allow meeting to be livestreamed to 3rd party platform (meeting event type only): When enabled, this allows the meeting to be livestreamed to a third-party platform. By enabling, attendees will be required to agree to be livestreamed during checkout. This may affect ticket sales.
7. Under Manage Notifications, enable or disable the following options for your event:
   • Turn on the following Event Notifications and Emails: When this is enabled, all the following event notifications will be automatically enabled. When this is disabled, you will need to manually enable all the following event notifications.
     • Invitation to be an Alternative Host
     • Invitation for Attendees
     • Panelist Ticket (Webinar events only)
     • Panelist Ticket is no Longer Active (Webinar events only)
     • Event Reminder
     • Pre Registration Ticket Invite
       
     • Attach event calendar ICS file to order confirmation, invitation, and reminder emails
8. Click Save & Continue.

How to manage the Tickets section

After you create a recurring series event, you can manage the Tickets section in the event creation flow.

Notes:

• Ticket capacity is determined by your Zoom Events license.
• After an event is published, the host can edit the event’s ticket details even if it already has registrants. The Quantity, Ticket Name, Description, Registration Starts/Ends fields are editable and will apply to future registration after they are updated. Additionally, Hosts can add to or delete from the guest list.

Event capacity

Overselling is allowed when creating free events, and event organizers will see a notice with a toggle to allow overselling for the event. Controlling overselling numbers allows event organizers to control their oversell ratio, and their budget/spend amount for an event’s capacity.

1. (Optional) Edit the number of attendees who can join the event to reduce the maximum number of attendees.
2. (Optional) Click the Allow Oversell toggle to enable or disable it.
   When enabled, this allows more than your capacity to register for this event. Some organizers do this to account for no-shows on the day of the event. If you choose to oversell this event, some registrants may be prevented from joining if the event is full.
   • (Optional) Click the Email me when the event has reached the registration capacity checkbox to receive a notification email.

Reserved Tickets

The tickets that were assigned to each role as you created the event will be displayed under this section. These are reserved tickets for special roles: alternative hosts and panelists.

Note: If the co-host role is not enabled for your account, the alternative hosts in your events will be able to start events, but will not have any other co-host privileges after you join one of your events. You can enable the co-host role by going to the Zoom web portal.

To reserve tickets for special roles:

1. (Optional) To the right of the Panelists box, click + Add.
   1. To add a panelist by email:
      1. Enter the panelist's Name.
      2. Enter the panelist's Email Address.
      3. Click Add.
      4. (Optional) Repeat to invite another panelist.
      5. (Optional) Write a message to send with your panelist invitation.
   2. To import multiple panelists' emails from a CSV file:
      1. Click Import from CSV.
      2. Click Import.
      3. Find and select the CSV file you want to import, then click Open.
         Note: The CSV format is Name, Email address.
      4. Once the CSV file has been imported, click Add.
      5. Click Save.
2. (Optional) To the right of the Alternative Hosts box, click+ Add.
   1. Enter the alternative host's Name.
   2. Enter the alternative host's email address.
   3. Click Add.
   4. (Optional) Repeat to invite another alternative host.
   5. (Optional) Write a message to send with your alternative host invitation.
   6. Click Save.

To see who has been assigned a ticket for a role, click View Details.

Once your event is published, email invitations to panelists and alternative hosts will be sent.

Pre-Registration

Note: Pre-registration guests must share the same organization email domain as the event host.

Pre-registration is upfront registration for guests from your organization. Once the event is published, pre-registered guests will receive the join links in invitation emails.

To add guests to the pre-registered guest list:

1. Click Add Guest to add pre-registered guests.
   An Add Guests pop-up window will appear.
2. In the pop-up window, under Add users by, select if you want to add guests by:
   • Enter email addresses
     1. In the Invited Users text box, enter the email address(es) of the guests to be pre-registered.
   • Import email addresses from CSV
     1. Click Import to upload a CSV file with the email address(es) of the guest(s) to be pre-registered.
     2. Choose a CSV file to upload.
     3. Click Open.
3. When you're finished adding guests, click Save to close the pop-up window.
   An email will be sent to the invited guest(s) to let them know they are invited and pre-registered for your event.
4. When you're finished adding guests to the pre-registered list, click Save.

You can see the number of guests added to the pre-registered guest list under Pre-Registration.

Manage pre-registered guests

Click Manage Guest(s) to manage users added to the pre-registered guest list:

• To search for a user added to the pre-registered guest list, in the search bar at the top of the window, type at least 3 characters of a user's email address.
• To remove a user added to the pre-registered guest list:
  1. To the right of the user you want to remove from the pre-registered guest list, click the trash icon .
  2. Click Save.

Tickets for attendees

1. Under the Tickets for Registration (paid) or Free Tickets (free) section, choose if you want:
   • + Add Drop-In Ticket: Allow attendees to join your event on selected dates.
   • + Add Entire-Series Ticket: Allow attendees to join the entire event series.
   • You can add a mix of both drop-in and entire-series tickets for your event.
2. For paid events, at the top of the Create Ticket box, select if the ticket will be Free or Paid.
3. (Optional) Enter the ticket cost under Price per Ticket if the event is a paid event.
   Note: Indirect taxes (VAT, GST, etc.) and other fees may impact the payout you receive as a Host. For further information where you may have indirect tax reporting requirements, Zoom Events GST and VAT. Hosts will be responsible for any foreign currency transaction fees charged by the third-party payment processor.
4. Click the Set Ticket Quantity toggle to enable or disable it. When enabled, under Ticket Quantity, set the number of tickets available.
   Note: This can not exceed your Event Capacity - 1. (If your capacity is 1000, the max amount of tickets will be 999).
5. Enter the Ticket Type Name (for example, Early Bird, General Admission, and so on).
6. (Optional) Click + Add Description to add a description for the type of ticket, or a message for your attendees.
7. Under Registration/Sale Starts, set the start date and time when the tickets will be available for purchase.
8. (Optional) Click Customize... to set the ending date and time when the ticket sale will stop. Click Default to set the Registration/Sale Ends time back to End of each occurrence of this series.
9. Under Set Visibility Rules, select your ticket’s privacy settings:
   • Public: All users can see and register for the event associated with this ticket.
   • Private: Only invited users can register for the event associated with this ticket.
10. (Optional) Under Invites, select and configure the following options:
    Note: Invited users are limited to 1 registration per user and cannot register on behalf of other users.
    • Invite attendees by email addresses: Email addresses you add will receive an email invitation. Any email address can either be manually entered in the Invited Users field or imported from a CSV file. Please note that if you add or import any attendee email address that is not associated with a Zoom account, the attendee will need to sign up for a Zoom account (with the email address that you added/imported) before they can register for your event.
      Note: Only the users added to the guest list are allowed to view and register for this ticket type.
      • To add users to your event's guest list by email:
        1. Select the Invite attendees by email addresses checkbox.
        2. Click + Add users.
           An Add Users to Invite List pop-up window will appear.
        3. In the pop-up window, select Enter email manually.
        4. Enter the users' email addresses.
        5. Click Save.
        6. (Optional) Click Add to add more users by email.
        7. (Optional) Click View to view your guest list, search for guests, or delete email addresses.
      • To import multiple users' emails to your event's guest list:
        1. Select the Invite attendees by email addresses checkbox.
        2. Click + Add users.
           An Add Users to Invite List pop-up window will appear.
        3. In the pop-up window, select Import email addresses from CSV.
        4. Click Import.
        5. Find and select the CSV file you want to import, then click Open.
        6. Once the CSV file has been imported, click Add.
        7. Click Save.
    • Invite members of specified company domains: Members of the domains you specify will be able to register for events on the event details page. Enter the specified domains you want to allow users to register. If using multiple domains, add a comma between domains to separate them.
      • To add all users from a specified domain to your private event’s guest list:
        1. Select the Invite members of specified company domains checkbox.
        2. Enter a valid domain or multiple valid domains.
           Note: For example, to invite all members of the ABC company (with members having name@abc.co email addresses), add abc.co as the domain.
        3. Click Save.
    • Invite members of my Zoom account: Members of your Zoom account will receive an email invitation. Only the users who belong to your account can register for your event.
11. Click Save.
    After you click Save:
    • If your event is already published, the event invitation will be sent to the invited email addresses.
    • If your event is not published yet, the event invitation will be sent to the invited email addresses after you publish your event.
12. (Optional) Enter a Message for confirmation email for your registrants.
13. (Optional) Click + Add Ticket to add more ticket types.
14. If this is a paid event, set the ticket cancellation policy. By default, it will use the policies set in the ticket Cancellation Policy section of your account.
15. Click Publish to publish the event to the event page or click Save Changes to save the event as a draft.
    Note: If you want to publish your event to see a preview of the listing, and you are not yet ready for it to be viewed and accessed:
    • Return to the Event Options section.
    • Under Event discoverability and registration access, select Private Event Restricted to Invitees on the Guest List Only.
      Only designated users can view the event page and register for the event.
    • Return to the Ticket section and click Publish.