Sending feedback to Zoom

You can help improve Zoom by giving us feedback about your product experience. Your account owners or admins must enable Feedback to Zoom feature, which adds a feedback option in the Zoom desktop client and mobile app.

We will use the collected data to enhance our services and products.

This article covers:

Prerequisites for sending feedback to Zoom

How to send your feedback with Zoom

  1. Sign in to the Zoom desktop client.
  2. Click you profile picture, then click Help.
    This help menu is also available on versions 5.17.0 and higher under the question mark option near your profile picture. 
  3. Click the Give Feedback tab.
  4. Enter your feedback, then click Submit.

If you do not have the end-of-meeting experience feedback survey enabled, you will also have the option to select a check a box to submit feedback at the end of your meetings.

  1. Sign in to the Zoom mobile app.
  2. In the bottom-right corner, tap More (Android) or Settings (iOS).
  3. Tap About.
  4. Tap Send Feedback.
  5. Enter your feedback, then tap Send.