The following defines the difference between Pay-As-You-Go (PAYG) versus Commitment/Commit payment.

• PAYG: Stands for Pay-As-You-Go and is a payment model charging for every usage and consumption which is not covered by the current Zoom Plan. It applies to all Zoom products with usage-based costs.
  Note: Any usage will be invoiced at the agreed plan rate established at the time of the plan purchase.

• Commitment or Commit: It is a Pre-payment option for all PAYG Zoom plans which decreases the Zoom Phone and Audio Conferencing rates and the overage fees for Cloud Recording.

This article covers:

• How to combine Commitment/Commit with PAYG?
• How does Commitment with PAYG apply to your Zoom Phone charges?
• How does Commitment combined with PAYG apply to your Audio Conferencing charges?
• How does Commitment combined with PAYG apply to your Cloud Recording charges?

How to combine Commitment/Commit with PAYG?

For any of the Zoom Phone, Audio Conferencing, or Cloud Recording Zoom plans, you can choose to purchase a monthly or yearly prepaid commitment. This commitment covers a designated usage per selected plan for each upcoming service period or billing month. If you surpass the agreed usage limit during a billing month, any additional usage will be charged at the plan rate.

How does Commitment with PAYG apply to your Zoom Phone charges?

You'll incur an incremental charge each time your usage commitment doubles within your billing month, or with the PAYG (Pay-as-You-Go), for every $50 USD in usage. This amount will be credited to your account balance and automatically deducted from the relevant invoice once it is generated. Opting for a commit will result in lower Zoom Phone rates being applied to your charges.

Note: The system will take into account any Zoom Phone prepaid commitment of $1,200 USD, which will be reflected as $100 USD in your monthly invoice.

How does Commitment combined with PAYG apply to your Audio Conferencing charges?

Whenever there is a doubling of your commitment in usage during the billing month or if you exceed $100 in usage while using PAYG (Pay-As-You-Go), you will incur an incremental charge. This additional amount will initially be credited to your account balance and will be automatically deducted from the relevant invoice once it is generated. Choosing a commit will result in lower Conferencing rates being applied to your charges.

How does Commitment combined with PAYG apply to your Cloud recording charges?

In case you surpass your allocated cloud recording storage volume or the monthly commitment, an overage fee will be applied. The cloud recording storage is calculated based on the highest amount used during a billing period. Any remaining recordings in your storage space will carry over to each new billing period unless manually deleted. Opting for a commit comes with the advantage that higher cloud recording storage inclusion results in lower overage charges per Gigabyte (GB).