The Zoom Webinars app with Cornerstone enables you to configure Zoom as a webinar service for the Cornerstone OnDemand® Learning Suite Cornerstone Learning Suite.

This article covers:

• Installing the Zoom vILT Integration from Edge Marketplace
• How to add from Zoom Marketplace
• Integrating the Cornerstone Learning Suite on Cornerstone
• Using the Cornerstone Learning Suite for Zoom Webinar
  • Creating instructors
  • Updating instructors
  • Creating an event
  • Creating webinar sessions
  • Updating webinar sessions
  • Launching webinar sessions
    • Instructor launch session
    • User launch session
  • Get attendance
• Remove the Cornerstone Learning Suite
• How your data is used

Prerequisites for using Cornerstone with Zoom Webinars

• Pro, Business, Education, or Enterprise account
• Webinars add-on
• Cornerstone OnDemand Learning account.
• Administrative privileges in both Cornerstone and Zoom.
• Installation of the Zoom Video Webinars for Cornerstone Learning Suite from Cornerstone Edge Marketplace.
• Pre-approval of the Cornerstone Learning Suite for Zoom Webinars app in the Zoom Marketplace.
  Note: If the app is not pre-approved, please contact your Zoom admin.

Known Limitations

• Attendees not logged into Zoom are not counted in the attendance on Cornerstone.
• You can integrate only one Cornerstone environment at a time to a Zoom account. If you have a separate sandbox and production environment, you can connect only one at a time.

Installing the Zoom vILT Integration from Edge Marketplace

1. Log in to your Cornerstone portal.
2. Navigate to the Edge Marketplace by clicking Admin, Tools, Edge, then Marketplace.
3. Search for Zoom and click on the Zoom Video Webinars for Cornerstone Learning Suite tile.
4. Click on Create Integration.
5. Agree to the Terms and Conditions.
6. Click Create Integration.
   You will receive a notification informing you that the app has been installed.
7. Click Configure Now to continue.

Add the suite from Zoom Marketplace

1. Login to your Zoom account and navigate to the Zoom Marketplace.
2. Search for Cornerstone Learning Suite for Webinars and click the app.
3. If the app is not pre-approved, contact your Zoom admin to approve this app for your account.
4. Click Add.
5. Confirm the permissions the app requires and choose Allow.
6. An admin on your Cornerstone OnDemand account will need to complete the next steps.
   Note: If your admin has added the Cornerstone Learning Suite for Webinars, the app will be configured for your account.
7. Once the app is added, you will be redirected to a page with configuration settings. Copy and save these settings for use in a later step.

Integrating the Cornerstone Learning Suite on Cornerstone

Cornerstone supports multiple providers. This enables users to use multiple Zoom instances with a single Cornerstone instance. Log into Cornerstone as an administrator, and follow the integration procedure in the vILT Connector Integration Guide posted on Cornerstone Online Help.

Using the Cornerstone Learning Suite for Zoom Webinars

In order to setup the integration properly on Cornerstone OnDemand, you need to configure Events and Instructors to use the Webinar Conferencing ability. For information on Instructors and Events with this integration, please see below.

Creating instructors

Once you have created an instructor using the integration in Cornerstone, the user will be provisioned in your Zoom Account with a Webinars License. The user will receive an email inviting them to Zoom and they will need to click the link in the email to activate their account.
Note: You will need to have an available webinar license for any users you create. If you need to reassign or free the add-on from your users, please see this link for managing add-ons.

1. In the navigation, click ILT then Vendors & Instructors.
2. Search for the Zoom vILT vendor and click the Instructor’s link for the vendor (Cornerstone creates the Zoom vILT vendor when you install and enable the connector in Edge).
3. On the Instructors page, click Add New Instructor.
4. Search for and add an existing internal user as an instructor (external instructors are not supported by the Zoom Video Webinars for Cornerstone Learning Suite). User first name, last name, home location and email address are required.
5. Check the Active checkbox.
6. Click Submit.

Updating instructors

Update an instructor to add the webinar license to an existing instructor. Changing an instructor’s email address is not supported.

1. In the navigation, click ILT then Vendors & Instructors
2. Search for the Zoom vILT vendor and click the Instructor’s link for the vendor.
3. On the Instructors page, search for your instructor.
4. Once you locate your instructor, click the Edit icon.
5. Make the required changes on the Edit Instructor page and click Submit.

Creating an event

1. In the navigation, by clicking Admin, then Tools, then Learning Catalog Management, and Events & Sessions.
2. Click Create New Event.
3. Complete the desired Event properties. While selecting a primary or secondary vendor, be sure to choose your virtual meeting vendor.
4. Click Next.
5. On the Availability tab define which users can find and register for the Event.
6. Click Next.
7. If desired you can define pricing and training units, otherwise, you can proceed to the Session Defaults tab.
8. On the Session Defaults Tab you are required to define Minimum and Maximum Registration. You can complete other fields on this tab as desired.
9. Click Save.

Creating webinar sessions

Once a session is created in Cornerstone with the integration, a webinar will be created for the first instructor within Zoom. All other instructors will be added as alternative hosts for the webinar. This webinar will appear on their Zoom Webinars list.

1. In the navigation, by clicking Admin, then Tools, then Learning Catalog Management, and Events & Sessions.
2. Search for the Event you created in Step 2 above.
3. Click on the Calendar icon for the Event.
4. Click Create New Session.
   Note: This link may instead read as ‘Create New Zoom vILT Session’.
5. On the Schedule Wizard tab, choose your Session’s frequency and click Next.
6. On the Part Schedule tab, enter the desired details. While adding the instructor, be sure to select the instructor you added/edited in Step 1 above.
7. Click Save Part.
8. You can update additional details as desired on the Details tab, Availability, Emails
9. tab, and Pricing tab.
10. Once you navigate to the Summary tab, click Save to create your Session. 

Updating webinar sessions

You are able to update the host, start time, date, and topic of your sessions and it will be passed on to the Zoom Webinars. If you update the webinar information and the host is not the current instructor, a new webinar will be created and the previous will be deleted.

1. In the navigation, by clicking Admin, then Tools, then Learning Catalog Management, and Events & Sessions.
2. Search for the Event you created in Step 2 above.
3. Click on the Calendar icon for the Event.
4. Search for the Session you created in Step 3 above.
5. Click the Edit icon for the Session.
6. Update any details as desired and click Save.

Launching webinar sessions

 Users on Cornerstone can launch the webinar session as a host, alternative host, or an attendee. 

Instructor Launch Session

1. In the navigation, click ILT then View Your Sessions.
2. Search for your Session and click on the time link for your Session.
   This will launch the virtual meeting session.

User Launch Session

1. Navigate to the user’s transcript page
2. Search for the session and click on Training Details
3. Click Launch.
   This will launch the virtual meeting session.

Get Attendance

This integration supports getting the attendance from a webinar that was created when a webinar session was created.
Note: Attendees who are not logged into Zoom will not be counted in the attendance on Cornerstone.

1. In the navigation, click ILT then Manage Events & Sessions.
2. Search for your Session.
3. Click the Roster icon under Session Options for your Session.
4. Navigate to the Attendance and Scoring tab.
   If you do not see any attendees on this tab, it’s likely that Cornerstone wasn’t able to retrieve an attendee list from the Zoom. If 24 hours have passed since the session end date and time, you can force Cornerstone to fetch the attendee list by clicking the Update Roster button.
5. Once the roster has been updated, click the Submit Roster button to submit the roster and complete the Session.

How to remove the Cornerstone Learning Suite

1. Turn off the Zoom Webinars for Cornerstone Learning Suite from the Edge Marketplace.
2. Login to your Zoom account and navigate to the Zoom Marketplace.
3. Search for Cornerstone Learning Suite for Webinars and click the app or navigate to your added apps via Manage then Added Apps.
4. Click Remove next to Cornerstone Learning Suite for Webinars.
5. Confirm the dialogue and click Remove.

How your data is used

This app accesses and used the following information from your Zoom account:

• User Information (name, time zone): Used by Cornerstone for instructor handling and meeting creation.

• Webinar Information (topic, start time, duration, meeting number, meeting password, meeting invite, meeting participants’ email, meeting settings): used to display meeting details on Cornerstone.

This app accesses and uses the following information from your Cornerstone account:

• Session ID: used to associate a Zoom meeting to a Cornerstone event instance.

• Webinar Request Info (host email, alternative host email, time zone, start/end time, topic): used to create Zoom webinars for a Cornerstone event instance. This info is stored by Zoom only as part of the Zoom webinar event instance.

• Instructor info (name, email): - used to create or update Zoom user data for a Cornerstone instructor. This info is only saved by Zoom as part of the user’s Zoom account info.

For additional help, submit a request to Zoom Support.