Zoom billing error: Invalid address
If you receive the Zoom error message: "Your purchase could not be processed due to an invalid address.," try these steps to resolve the issue:
- Check the billing address: Verify that the address entered under the Payment Method section of the Zoom billing portal matches what your bank has on file for the payment card that you have entered.
- Contact your bank: If you are unsure, contact your financial institution to confirm the primary address that they have on file for your payment card.