Zoom’s Cornerstone Learning Suite app enables you to configure Zoom as a conferencing service within the vILT app on the Edge Marketplace.
This article covers:
Cornerstone supports multiple providers. This enables users to use multiple Zoom instances with a single Cornerstone instance. Log into Cornerstone as an administrator, and follow the integration procedure in the vILT Connector Integration Guide posted on Cornerstone Online Help.
In order to set up the app properly on Cornerstone OnDemand, you will need to configure Events and Instructors to use the conferencing ability. When you perform certain actions within Cornerstone, Zoom will respond with the following:
Once you have created an instructor using the app in Cornerstone, the user will be provisioned in your Zoom Account. The user will receive an email inviting them to Zoom and they will need to click the link in the email to activate their account.
The app does not support updating instructors.
Once a session is created in Cornerstone with the app, a meeting will be created for the instructor within Zoom. This meeting will appear on their Zoom meeting list.
If you choose to update a session, a new meeting will be created and the previous meeting will be removed from your meeting list.
Note: Zoom vILT app does not support deleting sessions from Cornerstone. If you delete a session in Cornerstone, the instructor will need to manually delete the meeting from Zoom from their meeting list.
Users on Cornerstone can launch sessions as hosts or attendees. You can also launch from the calendar by clicking on the time listed next to the webcast icon.
Note: Clicking on the training title brings you to the details page instead of launching the Zoom meeting.
The app supports getting the attendance from a Zoom meeting that was created when a session was created.
This app accesses and used the following information from your Zoom account:
User Information (name, timezone): Used by Cornerstone for instructor handling and meeting creation.
Meeting Information (topic, start time, duration, meeting number, meeting password, meeting invite, meeting participants’email, meeting settings): used to display meeting details on Cornerstone.
This app accesses and uses the following information from your Cornerstone account:
Session ID: used to associate a Zoom meeting to a Cornerstone event instance.
Meeting Request Info (host email, alternative host email, timezone, start/end time, topic): used to create Zoom meetings for a Cornerstone event instance. This info is stored by Zoom only as part of the Zoom meeting event instance.
Instructor info (name, email): used to create or update Zoom user data for a Cornerstone instructor. This info is only saved by Zoom as part of the user’s Zoom account info.
For additional help or technical support, please submit a ticket.