Release notes for August 21, 2023
Changes to existing features
- Relocation of smart recording information when viewing cloud recordings
When viewing a cloud recording, the smart recording information is now located in the right-side panel, joining the existing tabs in that panel for audio transcript and saved chat messages. - Changes to Polls report format
The Polls CSV report format has been changed for improved data presentation and enhanced historical tracking. Changes to the Polls report format include adding Launched Polls historical data, a row for the count of responders, and renaming the User Email column to Email address. This change will apply to Polls for Meetings, Webinars, Events, and Sessions.
New and enhanced features
- Administrator features
- Transcription profanity filter admin control
Account owners and admins can enable or disable the profanity filter feature that prevents transcription from displaying inappropriate words. They can import widely available 3rd party lists, eliminating the need to manually curate offensive words, and enabling easy customization according to their organization's needs. This filter applies to all Zoom products utilizing transcription services, including Meetings, Webinars, Smart Summaries, and Recordings. This feature must be enabled by Zoom. - Admin control of auto-accept far end camera control
Account owners and admins can allow their users to auto-accept far end camera control requests from designated Zoom users, speeding up the process when far end camera control is frequently used by the same user again and again. The auto-accept permission can be assigned to any authenticated participant in the meeting or Zoom contacts outside of a meeting, and can also be removed at any point through client settings. This setting is available at the account and group levels. - Admin control of CAPTCHA security checks in PWA join flow
Account admins can require CAPTCHA security checks during the join flow to suppress bots from joining meetings and webinars through the web client. The CAPTCHA security checks will only be displayed to users who join and are not signed-in. Users who are signed-in will not see the CAPTCHA screen during the join process. Account admins can control this through the Zoom web portal at the account, group, and user levels. This feature is dependent on the PWA release, currently scheduled for August 28, 2023. - Bot and app activity reflected in chat history report
Account owners and admins will be able to view app activity within the chat history report, as it appears in the Team Chat client. This activity will also be included in the data exported from the chat history report when using the HTML download function. This feature will not be immediately available, as it is dependent on a backend server update currently scheduled for September 2.
- User features
- Transcription profanity filter
Users can report and suggest words that they think should be added to the profanity list that their organization uses. This filter applies to all Zoom products utilizing transcription services, including Meetings, Webinars, Smart Summaries, and Recordings. This feature must be enabled by Zoom.
Resolved issues
- Minor bug fixes
- Resolved an issue where past webinar presenters were automatically included in Google Calendar invites when scheduling webinars
- Resolved an issue where user creation dates in User Management could not be arranged chronologically
- Resolved an issue where users experienced page timeouts or received The Operation Failed messages when opening the .ics file from the registration confirmation page of recurring webinars
- Resolved an issue where the removal of Zoom meetings using the Outlook add-in resulted in the unintended deletion of associated Outlook meetings, contrary to the expected behavior of only deleting the Zoom meetings
- Resolved an issue where a subset of users utilizing the S2S OAuth App were intermittently encountering code 124 invalid access token error with extension error message "extension_error_message":"{E}Can not find the authentication for the access token
- Resolved an issue where a subset of users were encountering reports with blank email addresses, despite the registration link having mandatory email address information
- Resolved an issue where updates made to a recurring webinar description, intended for all occurrences, were not being reflected across all instances
- Resolved an issue where, for recurring meetings scheduled with 'Join before host,' the email sent to the host always displayed the time of the last occurrence, even though attendees had joined during the first occurrence
- Resolved an issue where the remote_control user setting did not align correctly. Even after setting the remote_control API to FALSE, it wrongly showed as TRUE
- Resolved an issue where the audio conferencing welcome message was not functioning as expected
- Resolved an issue where the security settings were not fully displayed for the API call /accounts/{accountId}/settings
- Resolved an issue where the report displayed a discrepancy in the number of webinar registrants
- Resolved an issue where customers were unable to save changes when updating a post-webinar survey question from any type to rating scale
- Resolved an issue where the downloadable .ics file generated after scheduling a webinar did not contain the link in the description
- Resolved an issue where AI Management operation logs were appearing for users who did not have a Zoom Virtual Agent license
For full notes including version numbers, please see the operating system release notes.
Windows | macOS | Linux | Android* | iOS*
*Note: The mobile releases require additional approval from their respective app stores and may take a few additional days to be available for download.
New and enhanced features
- Meeting/webinar features
- Video quality improvements - Windows, macOS
Improved bandwidth limitation control allows webinar hosts running Production Studio to have an increased upload bitrate to ensure higher quality video. Note: This does consume more bandwidth. - Transcription profanity filter support - Windows, macOS, Linux, Android, iOS
The profanity filter feature prevents automated transcription from displaying inappropriate words. Admins can import widely available 3rd party lists, eliminating the need to manually curate offensive words, and enabling easy customization according to their organization's needs. This filter applies to all Zoom products utilizing transcription services, including Meetings, Webinars, Smart Summaries, and Recordings. This feature must be enabled by Zoom.
- Meeting features
- Auto-accept far end camera control - Windows, macOS, Linux, Android, iOS
Users can set the Zoom app to auto-accept far end camera control requests from designated Zoom users, speeding up the process when far end camera control is frequently used by the same user again and again. The auto-accept permission can be assigned to any authenticated participant in the meeting or Zoom contacts outside of a meeting, and can also be removed at any point through client settings. - Personalized speech denoise - Windows, macOS, Linux
To provide the best audio quality possible for Zoom Meetings in busy environments, users can configure Personalized Denoise in the desktop client audio settings directly, which will capture and analyze a clip of your audio from meetings to differentiate your voice from and suppress background noise in meetings. Zoom does not receive or retain this clip or analysis, which stays on your device and is only used for noise suppression in meetings you join.
- Team Chat features
- New contact flows for mobile client - Android, iOS
The process of inviting and adding new contacts to Team Chat is enhanced to provide a more user-friendly experience. New enhancements include:
- Simplified entry point: Users will now have the ability to invite and add new contacts directly from the Team Chat homepage.
- Expanded invitation options: Users will have a variety of options for adding and inviting contacts. This includes the ability to share an invite link through native messaging apps, alongside the existing email method.
- Effortless joining: New users who receive an invitation link to join the team chat will experience a more seamless entry process.
- Direct interaction: When new users accept an invitation and join, they'll be conveniently directed to a 1:1 chat with the inviter, enabling immediate interaction and engagement.
- Mail and Calendar features
- Use Zoom Calendar mouse shortcuts when creating an event - Windows, macOS, Linux
When creating an event in the main calendar view, users only have to click a time slot once to see the scheduler pop-up window. When users click a time slot twice, the full scheduler page will appear. - Remove Submit Feedback form for Zoom Calendar - Windows, macOS
The Submit Feedback option in the Zoom Calendar client dropdown menu will be removed. Users can now submit feedback on the form that is used for all product areas. - Compose or refine emails with Zoom AI Companion - Windows, macOS
Users can access Zoom AI Companion for Mail to enter a prompt and generate emails. When responding to an email thread, users can generate an email using information from the thread and/or an inputted prompt. Users can enable or disable the Zoom AI Companion for Mail integration. - View meeting conflicts on email invite - Windows, macOS
When a user receives an email invitation for a meeting, they can view their schedule around the proposed meeting time and whether they have a conflict or not. - Create and share email templates - Windows, macOS
Users can create templates and share them with their organization. They can select users from their organization by individual, group, chat channel, or include the entire organization. Users can make changes, delete, and limit permissions for the shared templates. Additionally, users can share any existing templates.
- Contact Center features
- Support for Virtual Backgrounds - Windows
Account owners and admins can upload images to create a Virtual Background library for agents. Agents to view and apply virtual backgrounds in the Zoom desktop client on Windows. - Enhancement to screen share experience - Windows, macOS
Zoom Contact Center has made updates to the screen share experience for agents and consumers, mirroring other Zoom products. Agents and consumers have full control over starting, stopping, and pausing screen shares. The new screen share design eliminates any disjointed video experiences and provides a more intuitive and user-friendly interface for agents and consumers. - Enhancements to voice conference - Windows, macOS
When an agent starts a voice conference call, they can pass ownership to another agent in the conference. The agent obtaining ownership must be in at least one voice queue. When there are no users in the conference, the agent can leave the conference call without ending the call for the remaining participants.
Resolved Issues
- Minor bug fixes
- Security enhancements
- Resolved an issue regarding in-meeting chats not appearing in the correct order - Windows, macOS, Linux, Android, iOS
- Resolved an issue regarding inconsistent behavior with the in-meeting archiving notifications - Windows
- Resolved an issue regarding scheduling privilege - Windows
- Resolved an issue when sharing your screen and the inability to use the Return to Meeting option in the desktop client - Linux
- Resolved an issue regarding poor shared video quality at higher resolutions - Linux
- Resolved issues regarding slower loading times and authentication timeouts for Zoom Mail and Zoom Calendar - Android, iOS
- Resolved an issue regarding saved contacts and country codes - Android
- Resolved an issue regarding the SMS tab after updating the app - Android
- Resolved an issue regarding a delay in incoming calls appearing - Android
- Resolved an issue regarding outbound calls not providing a ringtone for the caller - iOS
For full notes including version numbers, please see the operating system release notes.
Intune for Android | Intune for iOS
Note: The mobile releases require additional approval from their respective app stores and may take a few additional days to be available for download.
New and enhanced features
- Meeting/webinar features
- Transcription profanity filter support - Android, iOS
The profanity filter feature prevents automated transcription from displaying inappropriate words. Admins can import widely available 3rd party lists, eliminating the need to manually curate offensive words, and enabling easy customization according to their organization's needs. This filter applies to all Zoom products utilizing transcription services, including Meetings, Webinars, Smart Summaries, and Recordings. This feature must be enabled by Zoom.
- Meeting features
- Auto-accept far end camera control - Android, iOS
Users can set the Zoom app to auto-accept far end camera control requests from designated Zoom users, speeding up the process when far end camera control is frequently used by the same user again and again. The auto-accept permission can be assigned to any authenticated participant in the meeting or Zoom contacts outside of a meeting, and can also be removed at any point through client settings.
- Team Chat features
- New contact flows for mobile client - Android, iOS
The process of inviting and adding new contacts to Team Chat is enhanced to provide a more user-friendly experience. New enhancements include:
- Simplified entry point: Users will now have the ability to invite and add new contacts directly from the Team Chat homepage.
- Expanded invitation options: Users will have a variety of options for adding and inviting contacts. This includes the ability to share an invite link through native messaging apps, alongside the existing email method.
- Effortless joining: New users who receive an invitation link to join the team chat will experience a more seamless entry process.
- Direct interaction: When new users accept an invitation and join, they'll be conveniently directed to a 1:1 chat with the inviter, enabling immediate interaction and engagement.
Resolved Issues
- Minor bug fixes
- Security enhancements
- Resolved an issue regarding in-meeting chats not appearing in the correct order - Android, iOS
- Resolved issues regarding slower loading times and authentication timeouts for Zoom Mail and Zoom Calendar - Android, iOS
- Resolved an issue regarding saved contacts and country codes - Android
- Resolved an issue regarding the SMS tab after updating the app - Android
- Resolved an issue regarding a delay in incoming calls appearing - Android
- Resolved an issue regarding outbound calls not providing a ringtone for the caller - iOS
New and enhanced features
- Enhanced control over external users in meeting group chats
Users can adjust settings to determine whether external users can be added to meeting group chats and whether they are automatically provisioned when included in Outlook calendar invites.
Resolved issues
- Minor bug fixes
- Resolved an issue where deleting the Zoom meeting through the Outlook add-in also resulted in the removal of the Outlook meeting.
- Resolved an issue where users were receiving a "meeting is for another date" message when attempting to join a meeting with the waiting room feature enabled.