Zoom error code 10008

Issue

Zoom users are experiencing error code 10008 when updating the Zoom desktop app and are unable to install updates.

This issue impacts macOS devices.

Error code 10008 may be caused by missing files on your device, which may have been deleted by another application.

To resolve this issue, we recommend uninstalling the desktop app, rebooting the device, and then reinstalling the Zoom app.

Open the Zoom desktop application.
At the top of the screen, click zoom.us, then click Uninstall Zoom.
Click OK to confirm uninstalling the Zoom desktop application and its components.
The Zoom desktop app will be uninstalled.
In the top-left corner of the desktop window, click the Apple icon and click Restart.
Follow the on-screen prompts to reboot the device.
Download and reinstall the Zoom app from the Download Center.

On the macOS device, launch Finder.
Open the Applications folder and locate the Zoom application.
Right-click on Zoom, then left-click on Show Package Contents.
A folder for the Zoom app's files will open.
In the Contents folder, open the Frameworks folder.
Find and then double-click on the ZoomUninstaller application.
The Zoom desktop app will be uninstalled.
In the top-left corner of the desktop window, click the Apple icon and click Restart.
Follow the on-screen prompts to reboot the device.
Download and reinstall the Zoom app from the Download Center.
In the top-left corner of the desktop window, click the Apple icon and click System Preferences.
Select Security & Privacy and click the Privacy tab.
Check and confirm the Zoom application has the necessary access.
Open the Zoom desktop application and sign in.
Check and confirm if you can start an instant Zoom Meeting or join a Zoom test meeting.

If the problem persists, submit a request to Zoom Support for troubleshooting assistance. Please provide the following: