Changing Zoom Phone notification settings

Account owners and admins can change account-level email notification settings that apply to the entire account.

Note: These settings are only available at the account level regardless of whether you have multiple sites enabled.

Learn more about managing voicemail/videomail email notifications and enabling shared voicemail/videomail email notifications.

Prerequisites for changing email notification settings

How to change email notification settings

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
  2. In the navigation menu, click Phone System Management, then Company Info.
  3. Click Account Settings.
  4. Click the Settings tab.
  5. Under Notifications, manage these settings: