Release notes for Virtual Desktop Infrastructure (VDI)

New and enhanced features

• VDI Client features
  • Client statistics enhancement for data offloaded to the plugin
    The Statistics section of the client settings window will provide greater details on if the processing of shared content is being offloaded to the VDI plugin, as well as how the data is sent. This is intended to help admins with troubleshooting sharing issues.
  • Logi Dock support hot plug-in in meeting
    Users in a meeting can plug in Logi Dock into the thin client. Camera control can work automatically after Log Dock is connected. (Sometimes camera control will not work due to the device driver issue on the Linux platform.)
• macOS features
  • Zoom VDI Plugin Diagnostic tool
    The Zoom VDI Plugin Diagnostic tool can help customers to more easily collect plugin-related information when they encounter plugin connection issues.
• Linux features
  • Support for PTZ remote camera control
    The Linux VDI client can remotely control cameras with PTZ (Pan-Tilt-Zoom) functionalities.
• Windows features
  • VDI Plugin Management support for Later option with Azure/Windows 365 platforms
    When configured on the virtual desktop, the Later policy allows users to either dismiss a plugin update prompt (value=1) or start installation after they have disconnected from their remote desktop (value=2).
  • Enhanced MSI options for clean uninstallation
    Two additional uninstallation options are available for uninstalling only the plugin (/vdi_plugin) or the VDI host (vdi_host). Previously, the Clean Zoom Tool supported only one MSI option for VDI (/vdi_clean), which would remove both VDI host and VDI plugin if both were installed.

Resolved issues

• General fixes
  • Blank video when minimizing and then restoring the VMware Session
    An issue was reported where the video was lost if the user minimized the VMware Horizon client and then maximized the VMware Horizon client before starting a new meeting.
  • Audio available in Waiting Room after disabled by host
    An issue was reported when the host disables audio for participants after they join and then moves them into a waiting room, the participant is able to control their audio while in the waiting room. This issue affected versions 5.12.0 and higher and is fixed with this release.
  • Webinar attendee audio control fix
    An issue was reported where a shaded box appeared after the webinar host disabled the ability for attendees to speak. This issue was reported in version 5.14.0.
  • Dismiss error message when updating missing plugin for fallback mode 4
    An issue was reported when the VDI plugin cannot be connected and is in fallback mode 4, the user is displayed an error message before the Zoom app closes. If VDI Plugin Management is being used, the error message is changed to correctly indicate the required VDI plugin could be downloaded and installed.
  • Update Background and Filter settings logic to match standard client
    An issue was reported where the backgrounds and filter settings behaved differently from the standard desktop client when Virtual Backgrounds were disabled. This issue affected versions 5.10.0 and higher.
  • Correction for Always Display Avatar when joining a meeting
    An issue was reported where the host’s avatar was not displayed correctly when joining a meeting with the option to display avatar was enabled and video was disabled. This issue affected versions 5.13.10 and higher.
  • Select correct HID device when hot swapping Logi Dock
    An issue was reported where the wrong microphone device was being selected when disconnecting and reconnecting to a Logi Dock device. This issue affected versions 5.10.6 and higher.
  • Zoom Phone location information not saved when using hardwired VPN
    An issue was reported where a user confirms or updates their location when using a wired ethernet connection to a VPN and the information was not properly updated. This issue affects versions 5.13.1 and higher.
  • Webinar attendees shown disabled audio/video options in minimized webinar view
    An issue was reported when joining a webinar as an attendee and the user minimized the webinar window, the minimized window showed audio and video controls, even though they would not respond to user actions due to their current view-only role in the webinar.
  • Window resizing in the Vmware Horizon environment when “Show window contents while dragging” is disabled in performance settings
    An issue was reported that caused the window to not properly resize. This fix requires updating both the VDI plugin and client. This issue affects versions 5.10.0 and higher.
  • Removed the plug-in disconnection prompt when the user switches from a VDI session to a remote session with fallback mode to start/join a meeting
    An issue was reported that caused an error message indicating that Zoom is unable to connect to the VDI plugin. This issue affects VDI client versions 5.10.0 and higher.
• Windows fixes
  • Avatar selection reverts to previous choice when selecting a new background
    An issue was reported with the Windows plugin where changing the selected avatar twice would revert back to the first selected avatar if a new virtual background was selected after the avatar. This issue occurs on the first clean install of VDI client and plugin and affected versions 5.9.6 and higher.
  • Adjust font size for scaled desktops
    A change was made for usernames on the lower left corner of the video on a high DPI desktop where the username font size was not properly adjusted.
• macOS fixes
  • Update download logic for macOS VDI Plugin Management
    An issue was reported where a downloaded macOS pkg was being deleted before the installation was attempted and the pkg was downloaded a second time instead. This issue affected versions 5.13.0 and greater.
• Linux fixes
  • Immersive views display issues
    Multiple issues were reported when using Immersive view and primarily affected Linux users.
    • Menus and dialogs were sometimes displayed in the wrong location. A black background was added behind participant names to improve readability
    • The mute option was not available for the host if they moved themselves out of the immersive view
    • Accessing Video Setting caused the immersive view background to be dropped