Changing settings for phone-licensed rooms

After adding a Zoom Room or SIP/H.323 device to Zoom Phone, you can change settings like the room's display name, extension number, and caller ID.

This article covers:

Prerequisites changing settings for phone-licensed Zoom Rooms and SIP/H.323 devices

How to access settings

Note: There are also global phone settings, and policy settings that enable or disable certain phone features.

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Phone System Management then Users & Rooms.
  3. Click the Zoom Rooms or Cisco/Polycom Rooms tab.
  4. Click the name of the room you want to adjust settings for.
    You will see the following information and options:

Profile tab

Policy tab

Policy settings allow you to enable or disable certain Zoom Phone features.

Settings tab

Note: After setting custom hours, you can customize how inbound calls are routed during these hours. These settings are not available for Cisco/Polycom rooms.

Call handling settings