Note: This client release has been delayed to June 5, 2023.
Note: This client release has been delayed to June 5, 2023.
Changes to existing features
- Reorganization of settings related to mail, calendar, profile and contacts, and others
Settings related to mail and calendar, Zoom Scheduler, and calendar and contact integrations are being moved to their own Mail & Calendar tab on the Account, Group, and User Settings pages. Additionally, settings related to client updates, profile and contacts, data storage, and feedback are also moved to their own General tab on the Account, Group, and User Settings pages. - Option to disable Yahoo and Outlook calendar
In addition to Google calendar, account owners and admins can disable newly scheduled meeting invites from integrating with Yahoo and Outlook calendars. - Adding participant user ID in archiving JSON file
Users who have in-meeting chat archiving enabled and have opted-in to get the chat file in a JSON format can see the sender and receiver’s user ID as part of the response. Messages sent to everyone will only have the sender's user ID.
New and enhanced features
- Administrator features
- Enhanced control of language interpretation for cloud recordings
Admins have greater control over which language interpretation is captured by cloud recordings. The Record the Interpretation option has two sub-settings, allowing for sign-language and/or spoken-language interpretation to be captured or not. - Zoom IQ Meeting Summary controls
Account owners and admins can allow the host to initiate an ai generated summarization and next steps from a meeting that gets posted to team chat, web portal, and meeting client post meeting. The ability to receive the meeting summary can be restricted to the host alone, the host along with the company’s employees, or extended to all attendees of the meeting including invitees outside of their organization. This feature is available as a free trial for Zoom Pro, Zoom Business, Zoom One Business Plus, Zoom One Enterprise, Zoom One Enterprise Plus, and Enterprise Bundle accounts. This feature will not be immediately available, as it is dependent on a backend server update currently scheduled for June 5, 2023. - Enhanced captioning control
Hosts can have greater control over captioning use and the speaking language chosen for the meeting. A sub-setting under the Automated captions setting is added, restricting caption enablement to just the host or just the host and any co-hosts. This results in meeting and webinar participants having to request captioning be enabled, which prompts the host (and co-hosts) to enable captioning and choose a speaking language. This feature will not be immediately available, as it is dependent on a backend server update currently scheduled for June 4, 2023. - Enhancement to retention period for users
Account owners and admins can set a custom archiving retention period for users to 45 and 60 days. Previously, the archiving retention period ranged from 1 to 30 days only. - Enhancement to participant list during meeting archiving
Account owners and admins can choose whether the archiving icon will also show up for internal regulated users. By default, the archiving icon is applicable only to guest users. This setting is specific to meetings hosted by the account holder. This feature can only be modified at the account level. - Enhancement to admin audit logs
Account owners and admins can view operation logs for changes made to audio conferencing plans, specifically countries and regions, as well as view the list of users that were deleted through batch user deletion. - Prevent deletion of user groups when using Information Barriers
Account owners and admins can enable or disable the web setting Do not allow user groups to be deleted if they are part of an Information Barrier Policy that prevents the deletion of groups that have an info-barrier policy applied to them. This setting is disabled by default. - Enterprise feature release controls
Admins on Enterprise accounts will be able to manage the release of new certain new features or products into their environment. Account admins can select a timeline they are comfortable with for evaluating newly released features based on their needs for testing functionality, security, and compliance that are required by their organizational policy. Releases can be done manually or set to automatic release on a specific date. Admins can also track and review the timing of these changes through the Operation Logs report. - Control Team Chat screen capture at Group level
Account owners and admins can configure screen capture within Team Chat at the Group-level settings. Previously, this was only available at the Account level. - Select all entries when deleting Client Versions by Endpoint data
In the Zoom Dashboard, account owners and admins can select all entries when deleting endpoint data. Previously, the 'Select All' option was limited to the current page and allowed deleting only up to 25 entries at a time. - Zoom Rooms and Workspace location management
Account owners and admins can set up centralized location management, which provides a comprehensive view of all Zoom Rooms and Workspaces across their organization, making it easier to keep track of everything in one place. Additionally, the account owner or admin can control other users’ roles in Location Management through role management. - Zoom Mail Service domain configuration
Accounts managing one or more associated domains can use those domains to create corresponding email domains for use with the Zoom Mail Service. Admins can control mailing group creation, mailbox size quotas, calendar access control, and mail auto-deletion and retention. - Zoom Mail Service mailbox management
For each email domain on their account, admins can manage individual mailboxes, and create shared mailboxes for users on their account. Mailboxes can be rate-limited, indexed, deactivated, deleted, recovered, and purged entirely. - CMK adds support for Azure Key Vault
In addition to Amazon AWS and OCI Vault as supported Key Management Service (KMS) providers, Zoom has added support for Azure Key Vault. - CMK adds support for AWS External Key Store
For customers who need more control, AWS KMS also offers a dedicated CloudHSM or the capability to associate with an external KMS. - Chat Compose with Zoom IQ
Admins can allow their users to utilize Smart Compose in Team Chat to write their messages by leveraging context from your conversation. You’ll maintain the ability to change messages by adding tone, inputting prompts, or changing the length of the message to give you confidence in what you’re communicating. This setting is available at the Account level. This feature will not be immediately available, as it is dependent on a backend server update currently scheduled for June 5, 2023. - Display video codec in Zoom Dashboard
In the Zoom Dashboard, account owners and admins can view the video codec type for each meeting participant in addition to bitrate, latency, and jitter. This feature allows for tracking video codec usage, which can be helpful for troubleshooting purposes.
- User features
- Enhancement to Simulive recording list
If the host account is eligible and enabled for video upload, users can use their uploaded recordings for their simulive session. Previously only meeting and webinar recordings were available to upload. The video upload feature must be enabled by Zoom to use uploaded recordings for simulive sessions. - Zoom IQ Meeting Summary
If the meeting host enables the Zoom IQ Meeting Summary, participants of the meeting will receive an automatically generated summary of the meeting including next steps after the meeting has ended. The meeting summary gets posted to team chat, web portal, and meeting client post meeting. This feature is available as a free trial for Zoom Pro, Zoom Business, Zoom One Business Plus, Zoom One Enterprise, Zoom One Enterprise Plus, and Enterprise Bundle accounts. This feature will not be immediately available, as it is dependent on a backend server update currently scheduled for June 5, 2023.
Resolved issues
- Minor bug fixes
- Security enhancements
- Resolved an issue where signing in to a licensed user account would create a duplicated free account
- Resolved an issue where when joining a meeting with registration, users were being prompted to re-register
- Resolved an issue where there were inconsistent search results and missing data for time range and meeting ID in upcoming meeting reports
- Resolved an issue where sub-account users were unable to assign other sub-account users as alternative hosts
- Resolved an issue where admins could not see their local time being reflected in their sub-account dashboard
- Resolved an issue where email notifications were not being received when someone registered for a meeting
- Resolved an issue where the poll report for a meeting with registration was missing guest data
- Resolved an issue where a meeting was missing from Outlook calendar
- Resolve an issue where duplicated chat channels were created by users that didn’t create them
- Resolved an issue where “Invalid parameters” was being generated when editing meetings
- Resolved an issue where the attendee log reports were showing incomplete data
- Resolved an issue where users were unable to convert a meeting to a webinar
- Resolved an issue where users encountered the "This recording does not exist" message when attempting to access cloud recordings
- Resolved an issue where users were redirected to zoom /meeting page after SSO authentication instead of being redirected to the redirect URL specified on the /authorized endpoint
- Resolved an issue where webinars with registration limits, no passcodes, and only last name and email as required registration questions allowed users to bypass registration after the limit had been reached
Note: The Cloud recording and Support for adding name pronunciation on Profile page enhancements have been pulled from the release due to issues with deployment and will be available in another upcoming release.
Changes to existing features
- Show meeting controls setting
The Always show meeting control setting will be permanently available in the client, regardless of whether it is enabled or disabled in the web portal. The web setting will no longer be used to control the availability of this feature in the client, and users will not be able to toggle it on or off through the web portal. Previously, the state of the web setting directly controlled the visibility of the corresponding client setting.
New and enhanced features
- Meeting/webinar features
- Support for Always show meeting controls
PWA users can enable the Always show meeting controls option through PWA settings during a meeting. This ensures that the meeting controls, such as mute/unmute, share screen, chat, participants, and other options, are always visible during the meeting.
- Meeting features
- CAPTCHA security check added to PWA join flow
CAPTCHA security checks will be added to the join flow to suppress bots from joining meetings through the web client. The CAPTCHA security checks will only be displayed to users who join and are not signed-in. Users who are signed-in will not see the CAPTCHA screen during the join process.
Resolved Issues
- Minor bug fixes
- Security enhancements
- Resolved an issue regarding a panelist rejoining a simulive webinar and playback restarting from the beginning
- Resolved audio issues regarding language interpretation not allowing the original audio to be muted and being played at the same volume as the translation channel
- Resolved an issue regarding phone dial-in participants being displayed as if other participants could send them in-meeting chat messages
- Resolved an audio issue when a headset is disconnected and reconnected
- Resolved an issue regarding content shared by the web client not displayed properly when idle
Changes to existing features
- Removed custom availability
Creating custom booking schedules has been removed while we reevaluate the booking schedule creation process. We hope to return this ability, or something similar as a replacement, in an upcoming release.
New and enhanced features
- User features
- Enhanced booking URLs
Zoom Scheduler users can create custom URLs for accessing their personal page. For example, a user could add their name to the end of scheduler.zoom.us/, resulting in scheduler.zoom.us/John.Smith. Additionally, the full URLs generated for specific booking schedules are shortened.
New and enhanced features
- Enable language interpretation through Outlook calendar
Users are able to schedule meetings with interpreters directly through their Outlook calendar. Previously, users could only enable language interpretation through the Zoom web portal when scheduling a meeting.
Resolved Issues
- Minor bug fixes
- Resolved an issue where the meeting topic changes to Zoom Meeting in both Outlook and Zoom web portal when creating a meeting in Outlook add-in with a personalized meeting topic
Note: This app release was delayed to May 31, 2023.
New and enhanced features
- Meeting/Webinar features
- Enhanced meeting details sync
When updating meeting details, either through the automatic webhook or manual sync, meeting topic, start date/time, and end date/time are also synced.
- Phone features
- Enhancement to Unlinked Zoom Call Logs
The Unlinked Zoom Call Logs feature is now enabled by default to match a contact/lead. Previously the feature was disabled by default.
- Contact Center features
- Auto-close engagements
If the auto-close engagement setting is enabled in the Zoom web portal, a task and session history record will be created in Salesforce. If configured, the default disposition code will also be auto populated. - Enhancement to Auto-close engagements at the end of wrap-up duration
When enabled, task and session history records are generated for inbound and outbound voice/video interactions in Salesforce CRM and Zoom web portal.
Resolved issues
- Minor bug fixes
- Resolved an issue where editing previous event record was generating error message “Cannot change the start date before today”
- Resolved an issue where created tasks will not associate with session history if the Zoom Contact Center engagement is auto closed
- Resolved an issue where incorrect Zoom Contact Center contact was displaying when searching for certain phone numbers
- Resolved an issue where an error display after successfully transferring a Zoom Contact Center voice call
- Resolved an issue where the case creation link in the Zoom Contact Center post-engagement screen is missing
- Resolved an issue where some organizations with encrypted fields were unable to install the V2.0 package
- Resolved an issue where creating an instant meeting was not sending emails to attendees
- Resolved an issue where meetings created within Salesforce were showing under the external Zoom Meeting item
- Resolved an issue where a task icon was showing instead of the phone when making or receiving a call
- Resolved an issue where package 1.x could not update to 2.0
- Resolved an issue where setting the time zone to GMT+8 was providing the wrong call log date/time details
- Resolved an issue where dispositioning a call in the integration was no generating a task record in Salesforce