Release notes for Zoom Events

Changes to existing features

• Updates to hub and assets navigation menus
  The hub's navigation menu is updated to consolidate features that belong to the same category and provide more consistency:
  • The Event Listing Profile tab is renamed to Profile.
  • The Event Organizers tab is renamed to Team.
  • Users must expand the Resources tab to view the sub-tabs, Content Library and Recordings.
  • Users must expand the Settings tab to view the sub-tabs, Hub Settings, Business Information, and Billing.
  • The My Assets section is renamed to Recent Activity, showing the most recent events, recordings, and content library assets generated by hub users. This section shows users the most recent activity within assets across the hubs they're a part of. Users can filter by assets they own and assets owned by other members within this page.
• Zoom Sessions licensing included in Zoom One Enterprise plan
  Zoom Sessions will be included in the Zoom One Enterprise Plus plans instead of Zoom Webinar 1000. Adding Zoom Sessions to ZoomOne Enterprise+ unlocks the premium webinar features on zoom.us and gives the user additional access to Zoom Sessions on Zoom Events. Previously, Zoom Webinar 1000 was included in Zoom One Enterprise Plus. This feature will not be immediately available, as it is dependent on a backend server update currently scheduled for June 5, 2023.

New and enhanced features

• General features
  • Improve Content Library video upload experience
    A visual enhancement is made when uploading videos to the Content Library. A visual indicator displays that an upload is in progress.
  • Accelerated Single Sign-On
    If a host's organization has a vanity URL with Zoom, they can enable the option to direct attendees to the vanity URL (after attendees click the group join link) instead of Zoom's sign-in page to accelerate authentication. This option is available at both the event and ticket levels.
• Host features
  
  • Calendar view for created events
    Hub users can switch between the List and Calendar views in the hub's Events tab. Hub users can view all events created in the hub in a calendar view. They can click an event on the calendar and view details about the event and actions to take.
  • Change ticket permissions after registration
    Hosts can change the permissions of a ticket, even after registrants have been added. The host can change a private ticket to public, regardless of whether the ticket has registrations or not, and vice versa. All future registrations will be impacted by the updated rule.
  • Edit the lobby end time after lobby has ended
    Hosts and co-editors can edit the lobby closing time even if the lobby has ended. The lobby can be extended to any time that's within Zoom Events' maximum allowed time range, regardless of its event status or lobby status. As long as the lobby is open, all information in the lobby is available (i.e., recordings and session resources are available). Hosts can edit the lobby closing time to a maximum of 2 years after the event ends.
• Attendee features
  • Closed caption translation in Zoom Events lobby
    When closed caption translation is enabled, the language displayed in the lobby livestreaming window matches users’ language preferences. Zoom Events supports localization for global users.
  • Provide multiple-language voice translation for recordings played in lobby or hub
    In the Zoom Events lobby and hub, users can listen to recordings with voices in different languages corresponding to the Language Interpretation feature. This feature will not be immediately available, as it is dependent on a backend server update currently scheduled for May 28, 2023.
  • Improve filter in the lobby's Sessions tab
    In the Sessions tab of the event lobby, attendees can use a date range picker to filter dates if the event spans more than 7 days. They can also filter their search by the event's tracks, audience, product, and levels.
• Event setup features
  • Specify domains and email addresses for event authentication
    Hosts can select Sign in to Zoom as the authentication option for their events (single session, recurring sessions, and multiple sessions events), then specify a domain and/or users' email addresses. After publishing their event, they will receive a group join link. Hosts can copy the group-join link, copy the group-join link in an email draft, and send the email draft to themselves. The event page and the event join link will be protected by the authentication option(s); only users who authenticate through the domain or who use the email address that the host specified can access and join the event.
  • Hide Free label for events from Zoom Event screens
    In the Event Configuration tab, hosts can enable or disable the Hide "Free" label from Zoom Event screens toggle for their events. When enabled, the Free label is removed from the registration page, emails, and ticket/registration sections. This feature only affects the attendee view; there are no changes to the host view. This feature is disabled by default for every new event.
    Note: The Free label is shown by default if the event is not paid or if a ticket does not have a set price.
  • Centralized event setup header with publishing updates
    In the event setup, the header is updated to be a centralized location where the event date is always visible in the header. Additionally, the publish page displays the dates and links, the event information that has been set up, and what will be locked after the event is published. In the centralized event header, hosts can access the following actions:
    • View and edit the event's dates and links (registration links, group join links, etc.)
    • Preview the event detail page
    • Manage co-editors
    • Publish the event
• Networking & Chat features
  • Event Staff Chat
    Special-role users can use Event Staff Chat, a space for special-role users to facilitate extra communication, before, during, and after the event through the Event Portal. Event Staff Chat is available in the Event Portal while the event lobby is open. When the event lobby closes, Event Staff Chat will no loner be available in the Event Portal.
• Payments & Billing features
  • Expanded list of countries for paid events
    The geographic availability where hosts can create paid events has been expanded to additional countries:
    • Japan
    • Malaysia
    • Greece
    • Cyprus
    • Czech Republic
• Licensing features
  • User can own different types of Zoom Events/Zoom Sessions Unlimited licenses
    Account admins can purchase multiple, different types of Zoom Events/Zoom Sessions Unlimited licenses and assign those licenses to the same user. For example, a user can own different Unlimited licenses at the same time, such as one Zoom Events 100, one Zoom Sessions Unlimited 100, and one Zoom Events 500. When an account admin assigns multiple Zoom Events Unlimited and/or Zoom Sessions Unlimited licenses to a user, the user can create and manage multiple hubs with different capabilities. If the account admin needs to downgrade or upgrade the license(s), they can downgrade/upgrade the specific license(s) of the user and know which hub and events that are associated with the license will be impacted. All license transfers follow the existing process; the assets belonging to the license (hub) will transfer to the next hub owner. Additionally, the events metering is still tied to each hub. Account admins can only assign different types of Zoom Events Unlimited and Zoom Sessions Unlimited licenses to a user; any other license combination is currently not supported. This feature will not be immediately available, as it is dependent on a backend server update currently scheduled for May 27, 2023.
• Integration features
  • Update Pardot button
    There are several enhancements to help hosts register attendees from a Pardot form. The Pardot configuration screen has an updated Copy HTML button.
  • Change Marketo custom object duration fields from "String" to "Integer"
    The session duration metrics are passed as integers instead of strings so that Marketo filters can more easily target based on duration ranges.
  • Allow Pardot configuration to be updated after Zoom Event starts and ends
    Event organizers can make any changes and updates to the Pardot configuration settings after an event has started and ended.
  • Allow Marketo configuration to be updated after Zoom Event starts and ends
    Event organizers can make any changes and updates to the Marketo configuration settings after an event has started and ended.
• Developer features
  • Reporting API
    These APIs allow users to retrieve a JSON equivalent of the CSV downloads available in the Analytics section of the event creation flow. This currently supports two particular reports, General Ticket Registration and Event Attendance Details. This feature will not be immediately available, as it is dependent on a backend server update currently scheduled for the end of May 2023.
  • Return webinar/meeting ID in List Sessions API
    The webinar and/or meeting ID can be pulled from the session API and used with webinar APIs. This feature will not be immediately available, as it is dependent on a backend server update currently scheduled for the end of May 2023.
  • Zoom Events webhooks
    Zoom Events webhooks return a minimal set of data, though not limited to the ID attribute. Users can make subsequent API calls using the ID attribute to retrieve other data related to the record. The webhook event for when a session has ended is implemented in this feature. This feature will not be immediately available, as it is dependent on a backend server update currently scheduled for the end of May 2023.

Resolved issue

• Resolved an issue where the My Assets event listing page and UI were inconsistent with the Hub event listing page and functionalities.

Notes:

• The Separate email invitation from ticketing feature was removed due to issues with deployment and will be available in another upcoming release.
• The Group join link for a multiple sessions event feature was removed due to issues with deployment and will be available in another upcoming release.