Release notes for May 11, 2023
New and enhanced features
- User features
- Conversation filter enhancement
Users can create custom filter groups when searching for Conversations or Deals and save them for future use. - Improved Good Questions selection
On the Conversation detail page, Zoom IQ users can now identify and select Good Questions asked by both internal and external meeting participants. This is an enhancement from the previous design, which aggregated questions asked by anyone on the call. - Download transcripts from the Conversation page
Users can download conversation transcripts directly from the Conversations page. Previously, the only way to download a transcript was by navigating to the Recordings page.
- Integration features
- Enhancements to conversations mapping to Salesforce integration
Zoom IQ admins can configure Zoom IQ for Sales to push activity to a customer account, contact, or lead when the conversation is matched with any of these entities. Previously, this capability was not available for Salesforce.
Resolved issues
- Minor bug fixes
- Security enhancements