Resolved issues
- Minor bug fixes
- Resolved an issue where a master account is unable to add sub-account members as alternative host
- Resolved an issue with a recurring webinar where the survey result of the latest occurrence overrides the previous one
- Resolved an issue where archived in-meeting chat files were showing all external users' email addresses. Starting now, email addresses for external users will only be shown if the email address display rules are followed similarly to other Account Reports and Dashboards APIs.
Notes:
- The Removal of the New Join Flow setting change has been pulled from release due to issues with deployment and will be available in another upcoming release.
- The Zoom IQ Meeting Summary feature has been pulled from release due to compatibility issues and will be available in another upcoming release.
For full notes including version numbers, please see the operating system release notes.
Windows | macOS | Android* | iOS*
*Note: The mobile releases require additional approval from their respective app stores and may take a few additional days to be available for download.
Note: This release is only available for Windows, macOS, Android, and iOS platforms.
Resolved Issues
- Minor bug fixes
- Resolved an issue regarding potential crashes when disabling an attendee’s ability to speak in a No Fixed Time webinar - macOS
For full notes including version numbers, please see the operating system release notes.
Intune for Android | Intune for iOS
Note: The mobile releases require additional approval from their respective app stores and may take a few additional days to be available for download.
Resolved Issues
New and enhanced features
- General features
- Support for phone, meetings, and webinars
The Zoom for Lightning Salesforce app supports Zoom Phone, Zoom Meetings, and Zoom Webinars. Salesforce users can access phone, meetings, and webinar functionality within the Salesforce app, such as making outbound calls and joining meetings.
Note: This app is only recommended for new customers who don't need to migrate from the legacy app. Customers using the Zoom for Lightning app (for Zoom Contact Center) will see active tiles for Zoom Phone, Zoom Meetings, and Zoom Webinars.
- Contact Center features
- Enhancements to integration settings
Account owners and admins with the Salesforce integration can edit configuration settings in the Zoom web portal to pair Zoom Contact Center variables with Salesforce objects. When this is configured, the integration will search based on the caller's IVR inputs and display the information to agents in a screen pop inside Salesforce. Admins can also enable or disable automatic call logging, activity/task creation, and call recording URL. - Search name or number for outbound calling
Agents using the Salesforce integration for outbound calling can search matching records by entering a name or phone number. - UI enhancements
Agents see all matching records if the integration returns multiple matches. This applies to inbound calls, outbound calls, and when using the dial pad to search a phone number. - Consumer and engagement information
Agents will see a screen pop with related consumer and engagement information like name, email, and custom variables.