Customizing the post-attendee URL


The post-attendee URL can be used to redirect participants to your organization's website after they leave a Zoom meeting or webinar, or used to redirect participants to a specific page to have them provide follow-up information or to get more information. You can designate a post-attendee URL for all meetings on your account, a default URL for all webinars on your account, and also change the post-attendee URL on a webinar-by-webinar basis. For webinars, you can also set a Post Webinar Survey to open in a new tab or window for attendees at the end of the webinar, which can be set on a webinar-by-webinar basis. Learn more about how to set a post-webinar survey.

For a participant to be redirected to the post-attendee URL, they need to join the meeting or webinar by clicking the join link, and leaving the launching page open in their browser.

When a participant clicks the join link for a meeting or webinar, it will launch a window in their default browser. If the participant already has Zoom installed on their computer, it should open automatically and join them into the meeting or webinar. If Zoom is not detected on their computer, it will download automatically.

Zoom-launching page:

If the participant leaves the launching page open in their browser, it will redirect to the post-attendee URL after 5 minutes.

This article covers:

Prerequisites

How to set the post-attendee URL

Set the post-attendee URL for all meetings on your account

As an account owner or admin, you can set a post-attendee URL for all meetings held by each user on your account. To do this, you need to have a vanity URL approved for your account and access to the branding page. Each user will not be able to set their own post-attendee URL for meetings.

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Advanced then Branding.
  3. Click the Meetings and Webinars tab.
  4. In the Meeting Post Attendee URL field, enter the URL that you want participants redirected to.
    Note: Click Restore to change it to the default post-attendee URL (https://zoom.us/postattendee). This will overwrite your change to the post-attendee URL
  5. Click Save.

Set the post-attendee URL for all webinars on your account

As an account owner or admin, you can set the default post-attendee URL for all webinars held by each user on your account. The host of the webinar will have the ability to change the post-attendee URL to a page of their choice within the individual webinar settings.

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Account Management then Webinar Settings.
  3. Next to Post Attendee URL, click Edit.
  4. Enter the URL that you want attendees redirected to.
  5. Click Save.

Set the post-attendee URL for an individual webinar

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Webinars.
  3. Click on the topic of the webinar that you would like to set the post-attendee URL for.
  4. Scroll down and click the Branding tab.
  5. Next to Post Attendee URL, click Edit.
  6. Enter the URL that you want attendees redirected to. 
  7. Click Save.