Changes to existing features
- Improve the visibility of Zoom Events and Zoom Sessions products and capabilities
Zoom Events clearly indicates the product (Zoom Events vs. Zoom Sessions) the user is currently using, identifies the user’s available hub(s), and shows information about the product’s event type and capacity. Additionally, the license name and capacity, along with the product name, will be displayed next to the hub name. Previously, users with multiple licenses could not differentiate their product or license capabilities (event type and capacity). - Increase the limit for uploading attendees in an event
Hosts can upload larger attendee lists for pre-registration and invitations to their event. The maximum limit for uploading attendees in an event is a 10 MB file limit that can correlate to around 10,000 attendees in an upload. Previously, the maximum upload limit was 1,000 attendees. - Co-editors can access the content library
Zoom Events and Zoom Sessions co-editors can view and select resources from the hub's Content Library tab (at the hub level) by default. Co-editors cannot contribute resources to the content library because the content library is at the hub level.
New and enhanced features
- Host features
- Add custom event capacity messaging for attendees
Hosts can add custom messaging for their attendees when their event reaches maximum capacity. This will be an optional feature that is available if the host oversells an event. This feature is not needed for paid events or for events where the host does not oversell capacity. - Control cancellation notices for invitations
Hosts can control the cancellation notices that are sent for invitations (not order transactions) including ticket invitations so they can control messaging to different groups if they are removed. When a special-role user is removed from an event, the special-role user will not receive an email or notification about being removed from the event. There will be no more cancellation notices about invitation tickets–users will only receive cancellation notices if their order is canceled.
- Attendee features
- Support for external SSO sign-in for Zoom Events
Attendees can sign in to Zoom Events and Zoom Sessions through an external SSO that exists in the Zoom account of their organization without having to create an individual Zoom account. - Add recording deeplinks on event details page
When a session is finished and its recording has been published, the session tile will be clickable to watch the recording with a deeplink. When clicked, users will be directed to the lobby to watch the recording. Previously, attendees used the static text Recording Available. - Provide recording in event lobby for Simulive sessions
Attendees can watch Simulive recordings after a session ends by accessing the recording link in the event lobby.
Note: Recordings are not recorded. This link directs the attendees to the original recording which was used to create the Simulive session.
- Event setup features
- Support for sign language interpreters
Hosts can assign a sign language interpreter in the Sessions tab in the event creation flow. Hosts can select the language that the sign language interpreter will sign. Sign language interpretation information has been added to Zoom Events emails, event details page, and event lobby. This feature enhances the accessibility of Zoom Events. - Event Branding web and email terminology use Exhibitor
The Event Branding tab’s UI and emails align with the new Exhibitor terminology. Instead of using Sponsor, Event Branding will use the Exhibitor term. - Updates to the event creation flow UI
The Event Planning tab has been renamed to the Event Content tab. The Session Experience tab has been updated to the Meeting & Webinar tab. - Autosave co-editors in the event creation flow
The Save and Cancel buttons have been removed, upon adding or removing co-editors. An autosave feature is implemented to save the changes/updates (including editing and deleting co-editors) made to co-editors.
- Hub features
- Transfer assets between hubs
When an account admin upgrades/downgrades a Zoom Events or Zoom Sessions license, the wizard for transferring assets will appear, and hub owners will be prompted to choose if they want to transfer assets from their inactive hub. The hub owner can transfer all events, recordings, and content library assets from the inactive hub. Additionally, they can select the hub they are allowed to move assets from and single-select, bulk-select, and select all events, recordings, and content library items. This workflow supports the full transfer of assets at any time (i.e., hub migration, upgrade/downgrade licenses, etc.).
Note: To transfer assets, the user must either be the hub owner or part of the destination hub. - Allow all hub users to duplicate upcoming, draft, and past events
All hub users can duplicate any upcoming, draft, or past events on their hub that anyone (including themselves) created on their hub. Previously, the hub users could only duplicate the events that they created.
- Expo features
- Default Expo View setting
Zoom Events hosts can select the default expo view—spatial or non-spatial view—for attendees who join expo and expo booths. The host can preview the spatial and non-spatial views, and they can also change the default view while expo is live.
- Networking and Chat features
- Support for deeplinks in web-based chat
Hosts and special-role users of an event can share deeplinks in the event lobby chat or expo chat to help navigate attendees to a specified location in the event. Attendees can share deeplinks in direct chats.
- Licensing features
- Upgrade Zoom Events licenses
Users have the opportunity to upgrade or buy more licenses when they experience capability restraints from their current license. They can view in-product licensing messages from the Zoom web portal, hub seat management, capacity management, and the event creation flow. Once the license upgrade is completed, the hub seats/capacity will be upgraded, the user will have more hub capabilities and can transfer assets, and the metering will be adjusted accordingly. - Support for license downgrade
Users can downgrade their Zoom Events license, according to their needs. They can view the downgrade impact on the pricing and billing page and receive information regarding their hub, collaboration, and events experience. - Add license holders as hub hosts without occupying a hub seat
License holders can be added to other hubs under the same account as the hub host without occupying the hub seats that come with that hub’s license. - Change metering to support event transfer between hubs
Once a hub owner purchases a new hub and moves an event, the metering rule of the event will be changed to the new hub’s rules for the attendees. The number of attendees will consider the current usage. Additionally, the hub owner can use their account admin web portal to determine the event usage and limitations of moving an event. - Enhancements for legacy license holders
Legacy license customers can edit published free events, and sell more ticket numbers than their legacy Zoom Events license’s capacity.
- For Zoom Events Unlimited licenses, account admins can do the following immediate actions if the license’s hub only has upcoming free events:
- Assign the upgraded license to the same license holder.
- Remove the cap of attendee numbers to align with upgraded attendees.
- For Zoom Events Unlimited licenses, if the license’s hub only has upcoming paid events, account admins can assign the upgraded license to the same license holder, and the ticket cap and the attendee cap will take effect immediately.
- For Zoom Events Pay Per Attendee licenses, the account admin can create multiple hubs and transfer the published event to the new hub (which will be handled by the upsell tickets).
- Payments & Billing features
- Integration features
- Enhancements for Marketo
Marketo users can generate a Custom Object with a single click, send a join link to a program field, and accept all registration fields from Marketo/external form registration. - Send ticket-level questions to Pardot
Field mapping is supported between Zoom Events fields and Pardot fields. Zoom Events allows for unique registration questions per ticket; if a ticket has a unique set of registration questions, the user can send those ticket-level questions independently to Pardot.
- Developer features
Note: These Developer features will be released on March 27, 2023.
- List Hub API
This API allows a licensed admin to receive a list of hubs for their account. Some hub details included are the hub ID, access level, account ID, and the hub's public URL. - Zoom Events/CVENT integration
Zoom Events users can set up CVENT as an external registration page. - Session Polls and Interpreters API
Zoom Events users can retrieve a list of their hubs through API. They can also configure interpreters and polls for a given session through API.
- Zoom Sessions features
- Enhancement to lobby and Join button before an event starts
The Join button is persistent on the lobby page, as a permanent fixture, for a single session event. This button will be disabled if the session has not started. Previously, the Join button did not appear on the page until a session began. - Updated primary call to action on the Create Event modal
On the Create Event pop-up window, the primary CTA is Save and Continue. - Standardized start date/time format for Zoom Sessions events
Single-session events have adopted a more standardized date/time format on the event details page. Instead of seeing a countdown (i.e., 11 days or 3 days), Zoom Sessions attendees will see the exact date and time of the sessions (i.e., March 11, 9:00 AM). - Display ticket type ID in Zoom Sessions event setup
The Ticket Type ID field is included in the Zoom Sessions event setup. Hosts can view the ticket type ID, copy the ticket type ID to their clipboard, and use this for their marketing integrations.
Resolved issues
- Minor bug fixes
- Resolved an issue where first name and last name mapping were not sent correctly to the Pardot, Marketo, and Eloqua integrations. Previously, only the Zoom Events display was being sent to the marketing integrations.
Notes:
- The Create recurring sessions in Zoom Sessions feature was removed due to issues with deployment and will be available in another upcoming release.
- The Change webinars to meetings in Zoom Events feature was rolled back due to a late bug discovery and will be available in another upcoming release.
Changes to existing features
- Troubleshooting testing tool
The ZPLS module now has a tool for testing the health of the ZPLS server including, running test calls to verify functionality. This tool is useful when troubleshooting issues with the ZPLS module.
Resolved issues
- Minor bug fixes
- Security enhancements
For full notes including version numbers, please see the operating system release notes.
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Resolved issues