Release notes for February 11, 2023
Changes to existing features
- Update to hub access control
Hub hosts can now see the Billing Management and Billing Information tabs for hubs they have been added to; they will not be able to edit the information. - Change to default expiration time of recurring events
The default expiration of 7 days for recordings of recurring events has been changed to 365 days. - Email verbiage updated for exhibitors and sponsors
Emails sent from Zoom Events now address both exhibitors and sponsors as Exhibitors. - Changes to pre-registrant invitation email
The pre-registration invitation email sent to pre-registered attendees has been updated to make it more relevant to external integrations by:
- Removing the host’s name from the subject line; the subject line is now “You are registered for”
- Replacing the “Pre-registration Ticket” email header with the actual ticket they are being assigned
New and enhanced features
- Event setup features
- Recurring events usage control improvements
Zoom Events Unlimited plans now include the ability to create recurring events. - Customize terminology used in events and emails
Event organizers can change the following terms visible on the registration page, event pages, and applied to emails:
- Lobby
- Session
- Itinerary
- Sponsor
- Speaker
- Expo
- Ticket
- Overlay color and opacity adjustment for image/video background
Event organizers can adjust the overlay color and the opacity when they configure an image or video background. - Color palette templates added
A new dark template is available in Event Branding. This makes it simple to try different color variations without having to manually define them each time. - Support for external survey providers
External survey providers can now be enabled, and used to conduct surveys at the event and/or session level. Attendees will be redirect to the external survey in a new browser tab. Mixed survey types (external and Zoom) are currently not supported. - Customization of email templates
There is an updated design for the attendee invitation, confirmation, and reminder emails. The event logo and masthead are automatically applied to these emails with a newer simplified design. - Add custom text into email templates
Event organizers can now add supplemental text to attendee registration, confirmation, and reminder emails. The text will be additive to a pre-designated region of the email. No other customizations will be supported. - Migration to new event creation UI
The UI and navigation flow for creating a Zoom Event has been redesigned.
- Ticket management features
- Ad hoc removal of ticket types
Hosts can removed any ticket type with zero sales from an event at any time. - Ticket sort-order based on creation date
Hosts can now sort tickets according to when the ticket the date/time the ticket was created. The sort order selected by the host is the sort order by which attendees will see the order of tickets. - Event oversell notice
Overselling is allowed when creating free events, and event organizers will see a notice with a toggle to allow overselling for the event. Controlling overselling number allows event organizers to control their oversell ratio, and their budget/spend amount for an event’s capacity.
- Host features
- Hub features
- Transfer of inactive hub assets to active hub
Any hub that was not selected to be a hub owner’s active hub during migration from the old Zoom Events license to the new Zoom Events Unlimited plan are classified as inactive hubs. All assets on all inactive hubs will be transferred to the hub owner’s new active hub. - Recordings in event lobby for Simulive sessions
A recording link for Simulive sessions is now added to event lobbies, allowing attendees to watch the recordings after the session has ended. Note: Recordings are not recorded. This link directs the attendees to the original recording which was used to create the Simulive session.
- Attendee features
- Improved navigation experience
The Events Portal displays all of your previous and upcoming events, and a user’s ticket to an event can also be accessed directly from the list of registered events.
- Speaker role features
- 1-click join link
When enabled by the event host, speakers can now join an event in 1-click without needing to create or sign in to a Zoom account.
- Analytics features
- Analytics for hub-level license
Usage reports are now provided on a hub level to help hub owners and admins better manage their usage of licenses. - Improvements to report-downloading experience
The steps to obtain reports have been streamlined and made more upfront to download reports. In addition, when data is not available to populate a report, reports can be downloaded with the relevant data tables to provide a preview of what the report will look like. - Join metrics for PSTN/SIP and mobile app
Reports have been added to track the number of users who joined an event from PSTN/SIP devices and from the Zoom mobile app, and the time they spent via those device types in an event. - Metrics for registration method
Reports have been added to track the 3 methods for registering for an event:
- Self registration
- Pre-registration by host
- Other registration methods (bulk and API)
- Metrics for custom resource link messages
Reports have been added to track the usage of custom resource links sent by hosts in the lobby chat; custom resource links help to drive attendees to action.
- Expo features
- Expo and booths can remain open past midnight
Expo and booths stay open past midnight and remain open for multiple days. In addition, up to 2 expos sessions can be scheduled per day (in one day, an expo can be opened and closed, with the ability to start another one on the same day).
- Network features
- Applaud systems implemented into profiles
Users can “applaud” parts of a user profile. In addition, a visual indicator will show how many “applauses” a user/profile/profile section/session receives.
- Integration features
- Unique join link info sent to Eloqua
The unique join link sent to each registrant is now sent to Eloqua, making it easier to merge the unique join link to send out with Eloqua emails. - Unique join link and ticket info sent to Marketo
The unique join link sent to each registrant is now sent to Marketo, making it easier to merge the unique join link to send out with Marketo emails. - All mapped registration fields sent to Marketo
All default fields for Zoom Events registration are now automatically sent to Marketo. - All registration fields from a Marketo external form accepted
All mapped Marketo fields from an external form submission are passable to Zoom Events fields, helping to provide full analytics and reporting for registrants that come outside of Zoom Events. - All registration fields from a Pardot external form accepted
All mapped Pardot fields from an external form submission are passable to Zoom Events fields, helping to provide full analytics and reporting for registrants that come outside of Zoom Events. - Registrations from Pardot sent to Zoom Events
Event organizers and marketers can now have event registrants captured via Pardot forms and campaigns automatically sent to Zoom Events.
- Trust and safety features
- Easier accessibility to moderation tab and control panel during event
Event hosts and moderators can directly access the moderation tab and control panel under the profile dropdown within an event. - Incident-management metrics
A snapshot of an event’s trust and safety health is provided for a quick review in the Incident Management tab, giving moderators and hosts a quick summary of the:
- Total number of attendees
- Number of reports submitted within the event
- Number of 1-1 connections blocked
- Number of users removed from the event
- Instances of messages removed
- Number of content blocked
- Zoom Sessions features
- Attendees can submit reports to event hosts and moderators from event lobby
Attendees can submit reports about offensive content to a Zoom Sessions’ event host or moderator, giving them the ability to take action on attendees’ reports during and after the event. - Support for external SSO sign in
If hosts have an external authentication profile configured in their account, they will be able to enable it during event setup; enabling external SSO will automatically convert a public event to a restricted event.
Note: This feature will not be immediately be available, as it is dependent on a backend update currently scheduled for February 25, 2023. - Enable Fast Join for Zoom Sessions events
Hosts can enable the feature to register with email to allow both Zoom account holders and non-Zoom account users to register for public events. Registrants with email will receive Fast Join links to join the event in 1 click. Hosts can enable the Fast Join feature to allow users with Zoom accounts to join private events using the same prompt. This feature also eliminates pre-registration for public and private events. Attendees will provide their first and last name when they first join the event (if the host didn’t provide it earlier). - Upload and removal of assets on the Event Details page and lobby after a session starts or has ended
Once a session is underway or has ended, hosts will still be able to upload downloadable material to the event details page and lobby, as well as remove existing materials from these sections.
Resolved issues
New and enhanced features
- Support for batch deletion of devices and API Connectors
The enhanced Zoom Connector for SIP/H.323 now supports batch deleting of the devices, room, and API Connectors in the Cisco/Polycom management section.
Changes to existing features
- Warning if the API Connector or runner version is too low
If the API Connector or runner version is below the latest version, a warning message will be displayed to administrators. If the API Connector or runner version is too low, there will be a warning message and a prompt to update.
Resolved issues
- Minor bug fixes
- Security enhancements
- Resolved an issue where calendar invite information was not syncing with Dolby room systems.