Release notes for January 29, 2023
New and enhanced features
Configure integration with People.ai
Admins can configure Zoom IQ for Sales integration with People.ai, providing engagement intelligence data for the key personas and stakeholders in their account.
Support integration with People.ai
When enabled by admin, users can view People.ai insights in conversations. People.ai’s insights combine with Zoom IQ for Sales’ conversational intelligence to provide a unique, holistic view of buyer roles and level of engagement across all digital touch points. This helps sellers grow pipeline, increase deal size, improve win rate, and shorten sales cycles.
Team filter enhancement
Most recent team selection persists across all sub-tabs in the Analytics section of the product.
- Minor bug fixes
- Security enhancements
- Resolved an issue where offline ASR sometimes cuts a whole sentence that resulted to unnecessary segmentation errors in offline transcriptions
- Resolved an issue where conversations were matched to incorrect opportunities in Salesforce