• Release notes for the Zoom client
• Release notes for Zoom for Intune
• Release notes for Zoom for Blackberry UEM for Android
• Release notes for Zoom for Blackberry UEM for iOS
• Release notes for Outlook plugin
• Release notes for Zoom Rooms

Release notes for the Zoom client

For full notes including version numbers, please see the operating system release notes.

Windows | macOS | Linux | Android* | iOS*

*Note: The mobile releases require additional approval from their respective app stores and may take a few additional days to be available for download.

Changes to existing features

• New meeting chat experience default setting
  The default for the New meeting chat experience setting is changed to on for most accounts.
• End of support for Android 5 and below - Android
  With this release, Android users will need to be on Android 6 or higher to continue to receive additional Zoom app updates. Devices still using Android 5 or below will have 5.12.9 (10320) as the most recent version available.
• End of support for CentOS 7, Red Hat 7, and Oracle Linux 7 - Linux
  With this release, Linux users on the CentOS, Red Hat, and Oracle distributions must be on version 8 or higher to continue to receive additional Zoom app updates. Devices still using CentOS, Red Hat, and Oracle 7 or below will have 5.13.4 (711) as the most recent version available.

New and enhanced features

• General features
  • Additional MSI/PLIST/GPO/MDM options
    • Set default service used when click-to-dial - ClickToCallDefault - Windows, macOS
      Allows admins to choose which Zoom service is used when clicking a phone number to place a call. Admins can choose between Zoom Phone (default) and Zoom Contact Center.
    • Set custom update channel - AU2_UpdateChannelCandidates - Windows, macOS
      Empty by default, admins can define additional update channel options. The format should follow <channel ID>:<channel name>, with multiple channels separated by a semicolon. For example: 0:Slow;1:Fast;3:Private Channel
      Any custom channels must be created in the web portal and require the user be authenticated before the custom channel is recognized, otherwise the Slow channel will be used by default. The default Slow and Fast tracks are always available, even if not included in the policy string. This feature must be enabled by Zoom.
    • Restrict Check for Updates to custom update channel version - AU2_LimitManualUpdateVersion - Windows, macOS
      Disabled by default, as well as dependent on AU2_EnableAutoUpdate and AU2_EnableManualUpdate policies, this allows a user to manually check for updates to the desktop client, and if their installed version is lower than the version specified by their update channel (Slow, Fast, custom), they will update to that version instead of the latest version available.
• Meeting/webinar features
  • Self enablement of automated captions - Windows, macOS, Linux, Android, iOS
    Meeting and webinar participants can enable automated captions themselves through in-meeting controls. Previously, participants needed to request captions be enabled. The host can still disable automated captions before the meeting through web settings, or during the meeting through caption settings.
  • Interpreter can move language interpretation window - Windows, macOS, Linux
    Participants assigned to provide audio language interpretation can adjust the location of the window that provides their interpreter controls, to avoid the window obscuring chat notifications.
  • Support for multiple audio input channels - Windows, macOS
    Users can enable an additional option under client Audio settings, allowing them to select multiple audio inputs.
  • Support for SIP URI redirects to the Zoom desktop app - Windows
    Windows users can click on a SIP URI provided by another service, which can be opened by the Zoom desktop client and invited into the Zoom meeting automatically. This enhancement allows Windows to recognize Zoom as an app that can open SIP URIs, as well as automating the process of opening a Zoom meeting and inviting the SIP connection.
  • Camera-off avatars - Windows, macOS
    Virtual avatars can be enabled and animated based on user speech, even with video disabled.
  • Transfer Zoom App to local Zoom Room - Windows, macOS
    When using a Zoom App on the Zoom desktop client, users can transfer that Zoom App to a local Zoom Room. This can only be done when using Zoom Apps outside of a meeting.
• Meeting features
  • Additional enhanced formatting for in-meeting chat - Windows, macOS, Linux, Android, iOS
    Meeting participants can react to messages with emojis and reply in threads to in-meeting chat messages.
  • Create breakout rooms based on poll results - Windows, macOS, Linux, Android, iOS
    When the Allow host to create breakout rooms from poll results setting is enabled, hosts can choose to create breakout rooms based on the participants’ poll answers. For example, the meeting host may want to split breakout rooms based on participants who share similar interests.
  • Waiting room customization support for images - Windows, macOS, Linux, Android, iOS
    The waiting room can support displaying a full-sized image. Images must be PNG, JPG, GIF and be 1 MB or less. Images should be a minimum of 400x200, and while higher resolutions are supported, we recommend images remain within the 2:1 ratio. Previously, hosts could display a small logo image or a video. This requires your account to have the new join flow, which is currently rolling out to customers.
  • Enhanced access to participant attendance status list - Windows, macOS, Linux
    All meeting participants invited through the calendar event can view the participant attendance status. Previously, only the host and co-hosts could view each participants’ RSVP.
• Webinar features
  • Webinar Resources - Windows, macOS, Linux, Android, iOS
    Webinar hosts with a Zoom Events license can provide resource links for their attendees. This provides the ability to link to external resources, such as newsletter sign-ups, learn more pages, and others. Hosts can review the interaction results after the webinar concludes through Reporting.
• Whiteboard features
  • Editing whiteboards in mobile app - Android, iOS
    Users can edit Whiteboards in the Zoom app for Android and iOS by opening a Whiteboard in a web browser. Users can tap the screen to activate tools and edit objects, swipe or pan to navigate within the canvas, double-tap or twirl and tilt to zoom in/out, and more.
  • Additional in-meeting whiteboard features - Windows, macOS, Linux
    Zoom Whiteboard features that were currently only available in out-of-meeting whiteboards, such as additional shapes, kanban boards, templates, and comments, will now be available when in a meeting. In-meeting whiteboards will also have the same rich-text editing features available outside the meeting without the need to update the Zoom desktop client.
  • Access to Zoom Whiteboard dashboard in a meeting - Windows, macOS, Linux
    Users have the option to view and manage whiteboards they have access to from the Zoom Whiteboard dashboard during a meeting. As long as they have the right permission and the whiteboard is not being shared yet, presenters can share the whiteboard in presentation or collaboration mode, and grant participants access to the whiteboard after the meeting.
• Phone features
  • Enhancement to location services - Windows, macOS, Linux, Android, iOS
    If admins disables a location permission for a user, SMS will be blocked for the user for that location.
  • Enhancement to Caller ID - Windows, macOS, Linux, Android, iOS
    If admins prevent their users from blocking their caller ID, then users won’t see the Hide Caller ID as an option on their phones. PWA is not supported at this time.
• Contact Center features
  • Barge in to video engagements - Windows, macOS
    Supervisors can barge in to an engagement using the Active engagements tab. They can easily switch from viewing to barging.
  • Transfer to a video queue - Windows, macOS
    Agents can transfer directly to a video queue instead of having to transfer to an individual.
  • Suppress Zoom notifications - Windows, macOS
    If enabled by an admin, agents will not receive inbound Zoom Phone or Zoom Meeting notifications while they are in an active voice or video engagement.
  • Waiting Room chat for video engagements - Windows, macOS
    Supervisors can chat with consumers currently in a video Waiting Room. When an agent is assigned to the engagement, they will see the Waiting Room chat so they have context on what was discussed.
  • Click to dial - Windows, macOS
    Agents can configure the Zoom desktop client with the contact center outbound voice dialer to automatically dial a phone number when the agent clicks on a number formatted with the Tel or Callto protocols.
  • Dark mode support - Windows, macOS
    Zoom Contact Center interface can be viewed in dark mode when users select dark mode as their theme in client settings.

Resolved Issues

• Minor bug fixes
• Security enhancements
• Resolved an issue regarding an incorrect cloud recording error message - Windows, macOS, Linux, Android, iOS
• Resolved an issue regarding scheduled meeting events being deleted when moved to a shared calendar - Windows, macOS, Linux, Android, iOS
• Resolved an issue regarding shared line groups as a contact - Windows, macOS, Linux, Android, iOS
• Resolved an issue regarding virtual backgrounds not loading when previously set - Windows, macOS, Linux, Android, iOS
• Resolved an issue regarding the inconsistent behavior for monitor notification for calls - Windows, macOS, Linux, Android, iOS
• Resolved an issue regarding the Zoom Room virtual controller - Windows, macOS, Linux, Android, iOS
• Resolved an issue regarding web links not opening properly in the Zoom app - Windows, macOS, Linux, Android, iOS
• Resolved an issue regarding local recordings not capturing a shared whiteboard - Windows, macOS, Linux
• Resolved an issue for a subset of users regarding video distortions and possible crashes due to high CPU usage - Windows, macOS, Linux
• Resolved an issue regarding sharing a Chrome window directly to a Zoom Room - Windows, macOS
• Resolved an issue regarding the keypad not appearing when attempting to invite a H.323/SIP room system to a webinar - Windows, macOS
• Resolved an issue for a subset of users regarding failed copy/paste attempts when using remote control and shared clipboards - Windows, macOS
• Resolved an issue regarding the view of the live webinar being interrupted when viewing from the webinar backstage - Windows
• Resolved an issue regarding dropped calls due to network changes on unused ports - Windows
• Resolved an issue for a subset of users regarding missing Zoom Phone option for certain contacts - Windows
• Resolved an issue regarding the inability to broadcast a message to all breakout rooms - Linux
• Resolved an issue regarding signing-in on multiple devices - Android, iOS
• Resolved an issue regarding inconsistent Zoom Phone contact search - Android
• Resolved an issue regarding the inability to annotate with classic Whiteboard - Android
• Resolved an issue regarding users getting signed-out before they should be - iOS
• Resolved an issue regarding intermittent audio issue at the start of a call - iOS
• Resolved an issue regarding the use PMI for instant meetings option not remaining checked - iOS
• Resolved an issue regarding captions being automatically started when the devices joins a meeting - iOS
• Resolved an issue regarding intermittent failed incoming and outgoing Zoom Phone calls - iOS

Note: The enablement of Breakout Rooms 100 and the continuous meeting chat feature have been pulled from release due to issues with deployment and will be available in another upcoming release.

Release notes for Zoom for Intune

For full notes including version numbers, please see the operating system release notes.

Intune for Android | Intune for iOS

Note: The mobile releases require additional approval from their respective app stores and may take a few additional days to be available for download.

Changes to existing features

• New meeting chat experience default setting
  The default for the New meeting chat experience setting is changed to on for most accounts.
• End of support for Android 5 and below - Android
  With this release, Android users will need to be on Android 6 or higher to continue to receive additional Zoom app updates. Devices still using Android 5 or below will have 5.12.9 (10320) as the most recent version available.

New and enhanced features

• Meeting/webinar features
  • Self enablement of automated captions - Android, iOS
    Meeting and webinar participants can enable automated captions themselves through in-meeting controls. Previously, participants needed to request captions be enabled. The host can still disable automated captions before the meeting through web settings, or during the meeting through caption settings.
• Meeting features
  • Additional enhanced formatting for in-meeting chat - Android, iOS
    Meeting participants can react to messages with emojis and reply in threads to in-meeting chat messages.
  • Create breakout rooms based on poll results - Android, iOS
    When the Allow host to create breakout rooms from poll results setting is enabled, hosts can choose to create breakout rooms based on the participants’ poll answers. For example, the meeting host may want to split breakout rooms based on participants who share similar interests.
  • Waiting room customization support for images - Android, iOS
    The waiting room can support displaying a full-sized image. Images must be PNG, JPG, GIF and be 1 MB or less. Images should be a minimum of 400x200, and while higher resolutions are supported, we recommend images remain within the 2:1 ratio. Previously, hosts could display a small logo image or a video. This requires your account to have the new join flow, which is currently rolling out to customers.
• Webinar features
  • Webinar Resources - Android, iOS
    Webinar hosts with a Zoom Events license can provide resource links for their attendees. This provides the ability to link to external resources, such as newsletter sign-ups, learn more pages, and others. Hosts can review the interaction results after the webinar concludes through Reporting.
• Whiteboard features
  • Editing whiteboards in mobile app - Android, iOS
    Users can edit Whiteboards in the Zoom app for Android and iOS by opening a Whiteboard in a web browser. Users can tap the screen to activate tools and edit objects, swipe or pan to navigate within the canvas, double-tap or twirl and tilt to zoom in/out, and more.
• Phone features
  • Enhancement to location services - Android, iOS
    If admins disables a location permission for a user, SMS will be blocked for the user for that location.
  • Enhancement to Caller ID - Android, iOS
    If admins prevent their users from blocking their caller ID, then users won’t see the Hide Caller ID as an option on their phones. PWA is not supported at this time.

Resolved Issues

• Minor bug fixes
• Security enhancements
• Resolved an issue regarding an incorrect cloud recording error message - Android, iOS
• Resolved an issue regarding scheduled meeting events being deleted when moved to a shared calendar - Android, iOS
• Resolved an issue regarding shared line groups as a contact - Android, iOS
• Resolved an issue regarding virtual backgrounds not loading when previously set - Android, iOS
• Resolved an issue regarding the inconsistent behavior for monitor notification for calls - Android, iOS
• Resolved an issue regarding the Zoom Room virtual controller - Android, iOS
• Resolved an issue regarding web links not opening properly in the Zoom app - Android, iOS
• Resolved an issue regarding signing-in on multiple devices - Android, iOS
• Resolved an issue regarding inconsistent Zoom Phone contact search - Android
• Resolved an issue regarding the inability to annotate with classic Whiteboard - Android
• Resolved an issue regarding users getting signed-out before they should be - iOS
• Resolved an issue regarding intermittent audio issue at the start of a call - iOS
• Resolved an issue regarding the use PMI for instant meetings option not remaining checked - iOS
• Resolved an issue regarding captions being automatically started when the devices joins a meeting - iOS
• Resolved an issue regarding intermittent failed incoming and outgoing Zoom Phone calls - iOS

Note: The enablement of Breakout Rooms 100 and the continuous meeting chat feature have been pulled from release due to issues with deployment and will be available in another upcoming release.

Release notes for Zoom for Blackberry UEM for Android

Note: This release includes features that were released for the Zoom Android Client 5.12.9 through 5.13.4 releases.

Resolved issues

• Minor bug fixes
• Security enhancements
• Resolved an issue regarding join links in Outlook failing to launch the Zoom app

Release notes for Zoom for Blackberry UEM for iOS

Note: This release includes features that were released for the Zoom iOS Client 5.12.9 through 5.13.4 releases.

Changes to existing features

• BlackBerry Dynamic SDK update
  The BlackBerry Dynamics SDK for iOS has been updated from version 10 to version 11.

Resolved issues

• Minor bug fixes
• Security enhancements
• Resolved an issue regarding join links in Outlook failing to launch the Zoom app

Release notes for Outlook plugin

Resolved Issues

• Minor bug fixes

Release notes for Zoom Rooms

For full notes including version numbers, please see the operating system release notes. 
Windows | macOS | Appliances | Zoom Phone Appliances | iPad | iOS controller 

New and enhanced features

• Management features
  • Zoom Phone Appliances setup - ZP Appliances
    Base configuration settings are now automated for Out-of-box or Factory Resets, which minimize manual provisioning.
• Zoom Phone Appliances
  
  • Support for Poly CCX505 devices

Resolved issues

• Resolved a call failure issue related to registration of device - ZP appliances
• Minor bug fixes - Win, Mac, Appliances, ZP Appliances, iPad ZR, iOS zrc