New and enhanced features
- General features
- Enhancements to existing custom disclaimer
When users launch or join a meeting or webinar, or log in to their account through the web portal, desktop client, or mobile app, admins can display a customized disclaimer, which users must accept the disclaimer to join, start, or sign in to the session. This has been enhanced so that admins can apply this to user groups. Previously, disclaimers could only be triggered for all internal or all external participants. - Support for HID devices
The PWA can support audio controls through USB-connected HID devices.
- Meeting/webinar features
- Optimize for video clip support on web client
When sharing video content through the web client, the Optimize for video clip option can be enabled to improve frame rate and reduce audio lag. Higher frame rate improves synchronization of shared audio and video content. This option may reduce resolution and frame rate of other video participants to save CPU load.
- Meeting features
- Creation and editing of polls directly in a meeting
Hosts and co-hosts can create, edit, and delete polls during a meeting. Previously, creating and editing a poll launched the web portal, for changes to be made there. - Support for Q&A in meetings
Hosts can enable the Q&A feature in meetings to allow participants to ask questions, which can be viewed by all, but only answered by the host and co-host. Questions can be submitted anonymously, and responses can be sent publicly for all to see or privately to just the sender. Hosts can also mark submitted questions as something that will be answered live, so participants are aware and can expect their answer to follow soon. - Enhanced formatting for in-meeting chat
In-meeting chat is being enhanced to support more advanced forms of messaging, including in-line image previews, rich text formatting, screenshots, threaded replies, reacting to messages with emojis, and message quoting. Messages can also be deleted after being sent.
- Webinar features
- Webinar Resources
Webinar hosts with a Zoom Events license can provide resource links for their attendees. This provides the ability to link to external resources, such as newsletter sign-ups, learn more pages, and others. Hosts can review the interaction results after the webinar concludes through Reporting.
Resolved Issues
- Minor bug fixes
- Security enhancements
- Resolved an issue with video feeds when rejoining the main session from a breakout room
Changes to existing features
New and enhanced features
- User features
- Bulk add meeting registrants
Hosts can add meeting registrants in bulk by importing a CSV file with the registrants’ full names and email addresses. Registrants will be automatically approved. There will not be any way for hosts to individually add registrants to a meeting, but individuals can still use the registration link to sign up.
- Device management
- Warning for Zoom Rooms devices running on macOS 10.13 and iOS 11
Starting April 2023, the OS on Zoom Rooms devices running on Apple version macOS 10.13 and iOS 11 or lower, will need to be updated for the applications to work. Admins will see a warning in their device list telling them to update the OS version of those devices meeting these criteria. - Custom auto-update channel to desktop client
Account owners and admins can create a custom auto-update channel, allowing their users to automatically update their Zoom desktop clients to a specific version of the admin’s choosing. These devices must be managed by ZDM and this feature only supports Windows and macOS devices at this time. This feature must be enabled by Zoom.
Resolved issues
Note: The continuous meeting chat feature has been pulled from release due to issues with deployment and will be available in another upcoming release.
New and enhanced features
- Administrator features
- Export Whiteboard to PDF from the dashboard
With the approval of account owners, admins can now export whiteboard PDFs of specific boards from the whiteboard administration page. All pages and comments related to an exported whiteboard will be included in the PDF. An audit log of the whiteboard is also exported.
- User features
- Additional colors for objects
More colors have been added in addition to the existing 8 colors. Users can choose from a color palette or specify a color by entering its hexadecimal code. Colors can be applied to the following objects:
- Text
- Shape outline
- Shape fill
- Sticky note fill
- Lines & connectors
- Support for shape border outline
Users are able to apply border outlines to shapes using the existing line connector outlines. Users can also decrease or increase border thickness to improve visibility of objects. - Enhancements to Jira Integration
Users can filter work items in Jira based on select fields to add Jira issues to a whiteboard. - Editing whiteboards in mobile app
Users can edit Whiteboards in the Zoom app for Android and iOS by opening a Whiteboard in a web browser. Users can tap the screen to activate tools and edit objects, swipe or pan to navigate within the canvas, double-tap or twirl and tilt to zoom in/out, and more.
New and enhanced features
- Administrator features
- Enhancement to location services
If location services is disabled by a user, account admins can prevent the user from sending SMS for certain locations. - Enhancement to Caller ID
Account owners and admins can prevent their users from blocking caller ID on outbound calls on their clients and IP phones (PWA, ZPA, and ZRs are not supported at this time). This feature is a sub-feature of the current Select Outbound Caller ID feature. When disabled, allows an extension not to hide their caller ID. This feature is enabled by default. - Enhancement to BYOC
The SMS feature is now supported for BYOC phone numbers. Admins can activate the SMS service to those numbers along with full 10DLC compliance. Domestic SMS messages are not charged, however, international SMS messages are charged at metered rates. This feature is only available in the US and Canada at this time.
- Devices
- Certified devices
Zoom Phone supports the following devices. Account owners and admins can add these devices to the Zoom web portal as part of the provisioning process.
- Grandstream:
- HT801, HT802, HT812, HT814, HT818
- Firmware upgrades
The following devices will receive new firmware upgrades. Devices will automatically reboot to upgrade the firmware.
- AudioCodes
- 445HD, 450HD, C450HD, RX50
- Cisco
- Grandstream
- HT801, HT802, HT812, HT814, HT818
- Local survivability support
The following devices now support local survivability:
- Poly: CCX400, CCX500, CCX600, CCX700, Trio C60, Trio 8500, Trio 8800
Resolved issues
- Minor bug fixes
- Security enhancements
- A security enhancement has been implemented, where a site-specific admin is restricted to users, common areas, and devices of their own site
For full notes including version numbers, please see the operating system release notes.
Appliances | Zoom Phone Appliances
New and enhanced features
- Zoom Phone Appliances
- Zoom Phone Appliances setup
Base configuration settings are now automated for Out-of-box or Factory Resets, which minimize manual provisioning.
Resolved issues
- Resolved an issue where contacts were not showing after integrating with Exchange
- Minor bug fixes