Changes to sign language interpretation feature availability The Sign Language Interpretation View feature is available to free Zoom accounts. Previously, this feature was only available to Pro, Business, Education, and Enterprise accounts.
Webinar chat auto-save option separated from the Webinar chat setting The option to Automatically save chat messages to a local file on the host's computer when the webinar ends has been separated from the Webinar chat setting. Account owners and admins can enable Webinar chat - Auto-save separately, similar to the Meeting chat - Auto-save setting.
Zoom Chat renamed to Team Chat in the web portal In the Zoom web portal UI, Zoom Chat has been renamed to Team Chat. This change is only to the various settings and tabs and has no effect on associated features and functionalities.
New and enhanced features
Administrator features
UI enhancement to sharing recordings In Recording Management, when editing the Share recording settings, changes are automatically saved. When removing an email address under Share with specific people, an Undo button is added to the confirmation dialog box.
Enhancements to Customer Managed Key (CMK) For accounts using Customer Managed Key for encryption, admins can choose to enable encryption of existing meeting and webinar recording assets while onboarding. Additionally, admins can assign CMK for specific users similar to how licenses are assigned.
Enable CMK on a per-service basis Admins can select which services they want to enable with CMK encryption. After a feature is enabled, it cannot be disabled. Supported assets within respective services include:
Zoom Phone voicemails and recordings
Zoom Meetings/Webinars cloud recordings
Compliance Archiving for Meetings/Webinars
User Calendar Tokens, Microsoft Teams Tokens, Zoom Rooms Tokens
Allow webinar attendees to save chat Account owners and admins can allow all attendees to save chat from the webinar in addition to allowing host, co-host, panelists, and users from their account. The setting to save chat includes the ability to copy text and links in chat so attendees can save information posted by the host. This setting is available at the account, group, and user levels.
Admin controls for webinar registration Account owners and admins can enable or disable webinar registration at the account or group levels. They can also allow hosts to ask custom questions at the account or group levels.
User features
Increased character limit for titles on advanced poll questions In advanced polls, the max character count for question titles has increased to 420 characters.
Dutch language support Based on a user’s browser settings, the Zoom web portal supports Dutch by default. Users can also manually select Dutch from a drop-down list of languages in the web portal footer.
Resolved issues
Minor bug fixes
Security enhancements
Resolved an issue where uploading a batch search CSV file to generate log reports didn’t work
Resolved an issue where setting up a specified domain to sign in to Zoom with did not send the invite email
Resolved an issue where there were discrepancies in the count being displayed in Splunk and Zoom dashboards
Resolved an issue where scheduling a webinar on behalf of another user, the scheduler was receiving an invalid template error when attempting to use a saved template
Resolved an issue where deleting users in bulk using a CSV file didn’t work
Resolved an issue where only a few admins on a list received the permission email to use an app created in the Zoom App Marketplace
Resolved an issue with license discrepancies for sub-accounts
Resolved an issue where webinar topics containing apostrophes were being replaced with numerical characters
Resolved an issue where webinar confirmation emails were not honoring the configured time format
Resolved an issue where users could not save webinar templates with registration disabled
Resolved an issue where the Zoom Room Dashboard was missing meeting details
Notes:
The Smart Recordings and Capture language interpreters’ audio in cloud recordings features were pulled from release due to issues with deployment, and will be available in another upcoming release.
The Include email address in attendee reports for Webinars without registration feature was pulled from release due to late bug discovery and will be available in another upcoming release.
Virtual background for videomail This feature is now available to all accounts with Zoom Phone licenses. Previously you needed to submit a request to Zoom Support to enable it on your behalf.
New and enhanced features
Administrator features
Media source ports Account owners and admins can set the number of source ports for media that will be used on their Zoom desktop and mobile devices during a call. A minimum of 50 ports should be configured to make sure the functionality is not affected. This can be applied on all Zoom clients, Zoom Phone Appliances, Zoom Rooms, and VDI clients for phone. Zoom PWA is not supported at this time. Any changes to this configuration will require the Zoom clients to restart to take effect. If Peer to Peer media is enabled, this setting does not take effect. This feature requires the Zoom client version 5.12.6, coming up beginning of November, or higher. Zoom Rooms and Zoom Phone Appliances will be supported on version 5.13.0.
Background Image for Cisco Devices Account owners and admins can add a background image for Cisco IP phones 6871, 8811, 8841, 8851, 8861, 8845, and 8865. The background image is controlled at the account level using a URL for the image.
Enhancement to Zoom Phone roles Account owners and admins can assign the Personal Emergency Address Access privilege to some of their Zoom Phone admin roles.
Enhancement to Japan Zoom Phone numbers purchase When purchasing Zoom Phone numbers for Japan, admins can now download the English or Japanese Power of Attorney document. This document must be printed, signed, and uploaded using the same KYC experience to complete the process.
User features
External Contacts Searchable by IP phones IP phone users can search for, select, and place calls to members of a shared directory of external contacts. This feature is available for Cisco, Poly, Grandstream 260x series only, and AudioCodes.
Devices
Firmware upgrade The following devices will receive new firmware upgrades. Devices will automatically reboot to upgrade the firmware.
Resolved an issue where some Zoom Phone metered licenses were converting to common areas licenses
Resolved an issue where the correct firmware for Algo devices was not showing
Resolved an issue where creating an SMS campaign was unsuccessful
Resolved an issue where some common areas did not migrate
Resolved an issue where when changing a text-to-speech audio file in use of an auto-receptionist, the updated file is played during the review but the old file is still played to callers.
Resolved an issue where email notifications were duplicated for auto-receptionist voicemails
Change to text formatting options Users can see the text formatting options without clicking the text formatting button when editing text in shapes.
Change to line format and function Lines will now have similar format and editing behavior with connectors. Users will be able to drag lines, attach them to shapes, and use them as connectors.
New and enhanced features
User features
Enhancement to expanding the canvas space Users have the ability to expand the canvas by dragging objects to the left side or top of the screen.
Ability to show, hide, or reopen resolved comments Users have the option to show, hide or reopen comments that have been previously marked as resolved.
Bulk whiteboard management Users can delete, restore, lock or unlock, and star or unstar multiple whiteboards at once. Users also have the option to leave multiple whiteboards that were shared with them, rather than leaving each individual whiteboard. This only works on My Whiteboards, Shared with Me, and Trash tab.
Kanban feature support Users can add a kanban table that can be used to help them run projects and track progress of their work.
Additional shapes Additional shapes are available for Whiteboard including more basic shapes, flowchart symbols, UML symbols, and equations.
Text objects and shapes adjustment When font size is set to auto, resizing the text or shape object will scale the font size to fit the available space. If the user explicitly sets the font size, the font size will not change regardless of how large or small the user resizes the object.
Real-time updating for text box When users type a text in a text box, the text box width automatically adjusts to fit the text completely.
Enhancement to inserting sticky notes, text boxes and lines Users can insert sticky notes, text boxes, and lines easily by dragging objects from the toolbar and dropping to the canvas.
Enhanced collaboration cursors Users can see other people working on the same Whiteboard when their cursors appear as they move their mouse, even without clicking on the canvas. Up to 10 active cursors can be displayed at a time.
Enhancement to table controls Table controls in Whiteboard have been improved to support copy-pasting, keyboard shortcuts, multiple line operation, multiple selection, improved accessibility and navigation of tools, and more.
Control points within connector objects When creating connector lines between objects, users can create control points by dragging the control point handles, or remove control points by double clicking the mid points for straight, curved, or elbow connectors to outline the specific path needed in the diagram.
Gap guidelines between objects When resizing objects, dimension lines will appear to provide equal spacing between objects.
New Whiteboard cards The new Card object in the toolbar enables the users to capture and display more detailed information effectively. The new card is rectangular in shape and includes title, description, assignee, due date, and color selection fields. Additionally, each Card can be expanded to reveal the description field and other details, and can be connected to other shapes using connector lines.
Duplicate a whiteboard from within the board The Duplicate Board option is also available in the More menu when users click the ellipsis icon.