Changes to existing features
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Language Interpretation available for paid users
The Language Interpretation feature is available for all users on Pro, Business, and Enterprise accounts. These users can enable this setting on their account. Previously, this feature required Zoom enablement. -
Changes to Google permissions authorization process for calendar and contacts integration
Google is disabling the embedded browser for the authorization process. When an account is using the Mail, Calendar, and Contacts integration with Google, account owners and admins must select the permissions directly in the Zoom web portal. -
Changes to password requirements
The Cannot contain consecutive characters password requirement was moved from the Enhanced Password Requirement list to the Basic Password Requirement list in account security settings. This requirement is mandatory and selected by default; users must create a password that doesn’t contain consecutive characters. -
Webinar chat settings separating from meeting chat settings
Account owners and admins can enable or disable in-webinar chat in the Zoom web portal, separately from in-meeting chat. Previously, settings for in-meeting and in-webinar chat were combined and controlled together. This setting also includes the defaults for whom panelists and attendees can chat with, with the default for whom attendees can chat being changed to No One. We recommend Webinar users check their defaults to ensure chat is allowed as desired, while keeping in mind that these permissions can be adjusted during a live webinar as well.
New and enhanced features
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Administrator features
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Prevent hosts from uploading images for advanced polls and quizzes
Account owners and admins can prevent hosts from uploading images in questions on advanced polls and quizzes in meetings and/or webinars. This setting option is available at the account, group, and user levels; and can be locked at the account or group level. -
Prevent external users from saving in-meeting/webinar chats
Account owners and admins can choose to only allow users in their account to save chats from meetings and/or webinars. This option is available at the account, group, and user levels, and can be locked at the account or group level. This feature requires client version 5.11.3 or higher. -
Admin meeting templates
Account owners and admins can enable and create advanced meeting templates that apply user-level settings, such as who can share and allow removed participants to rejoin, to meetings. This setting can be enabled at the account, group, and user levels. Once enabled, an admin must create templates and assign them to groups or users for use. If enabled for users, they will have access to the templates when scheduling a meeting. This feature is available to Business and Enterprise accounts. -
Admin webinar templates
Account owners and admins can enable and create advanced webinar templates that apply user-level settings, such as if reactions should be enabled, and scheduling-level settings, such as if registration should be used for webinars. This setting can be enabled at the account, group, and user levels. Once enabled, an admin must create templates and assign them to groups or users for use. If enabled for users, they will have access to the templates when scheduling a webinar. -
Enable livestream at 1080p
Account owners and admins can activate full HD 1080p video quality for the host and participants. This allows users to livestream a meeting or webinar at 1080p. This setting is available at the account and group level. -
Control ability to start webinars using DTMF on H.323/SIP devices
Account owners and admins can enable or disable the ability for H.323/SIP devices to start a webinar by using the DTMF code and host key. -
Additional features added for Follow the user in-meeting policy
Account owners and admins can restrict what in-meeting features users on the account have access to when joining both internal and external meetings. Features can be restricted by the administrator either for external meetings only or all meetings the user joins as required. This feature must be enabled by Zoom for non-enterprise accounts. This feature is supported on desktop clients (Windows, macOS, Linux), mobile apps (iOS, Android), and web client. The restriction of the following features were added:
- New Whiteboard
- Live transcription in meetings and webinars
- Direct messaging in meetings and webinars
- Enable computer audio
- Meeting and webinar reactions
- Hide participant profile pictures in meetings
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Enhancements to recording management export
Account owners and admins can export more than 5,000 records using the export option on the recording management page. The exported CSV file also has a column for recording file size.
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User features
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Recording trimming error email notifications
When users’ edits to their recordings do not work, the recording remains in a trimming state. Users will receive an email notification after an error occurs with their recording edits. -
Livestream at 1080p
When enabled by admin, users can livestream a meeting or webinar at 1080p. -
Indonesian language support
Based on a user’s browser settings, the Zoom web portal supports Indonesian by default. Users can also manually select Indonesian from a drop-down list of languages in the web portal footer.
Resolved issues
- Minor bug fixes
- Security enhancements
Note: The following features were pulled from release due to issues with deployment:
- End-to-end encryption (E2EE) support for breakout rooms
- Support for archiving in-meeting chat for regulated users on external meetings
Changes to existing features
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UI enhancement for Customize Zoom Phone Regions setting
The description for the Customize Zoom Phone Regions setting has been updated to explain where data in transit is flowing. In failover scenarios, traffic may flow into a region that is not selected. For example, Frankfurt fails over to Amsterdam even if Amsterdam is not selected. Admins will need to review the settings and accept the change.
New and enhanced features
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Administrator features
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Enable automatic end-to-end encryption
Account owners and admins can enable End-to-end encryption for more protection in their internal phone conversations. This feature applies to callers that belong to the same account. -
Enhancement to call handling duration option
Account owners, admins and users can select 10 seconds in their call handling settings for ring duration and max wait time. Previously, the lowest duration was 15 seconds. -
Updated format for Colombia 10-digit phone numbers
Colombia 10-digit phone numbers are properly formatted in the Zoom web portal. Accounts with Colombia phone numbers in the blocked list should update their blocked list rules so that the rules still take effect.
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User features
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Network assessment tool
Users can access the network assessment tool to simulate VoIP calls between Zoom and Zoom clients. After you run the network assessment tool, Zoom will give a result of the network assessment score. Submit a request to Zoom Support to have feature Web-based Network Diagnostic Tool enabled for your account. This feature is still in a beta and a beta agreement will need to be on file.
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Devices
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Message waiting indicator for Shared Line Groups and Appearances for IP Phones
IP Phones will now display against the line key of an extension a Message Waiting Indicator to let members of a Shared Line Group (SLG) or Share Line Appearances (SLA) know that a message was left on the line when they are unable to take the call. Any member of the SLG or SLA can retrieve the message, then the message waiting indicator will be cleared for all other members. -
Common Area templates and CSV update
Account owners and admins can create and use common area templates to manage and apply updates to multiple common area profiles. Admins can also update existing Common Areas using the CSV Import & Update feature. These two additional capabilities are consistent with the workflow associated with managing Zoom Phone Users. In the CSV Import Update for Common Areas, an existing extension is required. Within the template, time zone, and area code can be added when importing common area phones. These enhancements only apply to accounts with the New Common Area Experience. -
Supported features for Poly Edge B series
- Poly Edge B series desk phones support company directory search.
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Firmware upgrades
The following devices will receive new firmware upgrades. Devices will automatically reboot to upgrade firmware.
- Poly
- VVX101, VVX150, VVX201, VVX250, VVX301, VVX311, VVX350, VVX401, VVX411, VVX450, VVX501, VVX601
- Edge B10, Edge B20, Edge B30
- AudioCodes
- 445HD, 450HD, C450HD, RX50
Resolved issues
New and enhanced features
Resolved issues
- Minor bug fixes
- Security enhancements
- Resolved an issue regarding the meeting passcode not being read when included in the join link
New and enhanced features
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Indonesian language support
The Zoom Outlook add-in now supports Indonesian. By default, Zoom will match the operating system’s language if supported and users can manually select a language of their choice. -
One-time password requirement for suspicious logins
Users with a work email login type and who do not have two-factor authentication enabled are required to enter a one-time password, sent to their account email, when Zoom detects a suspicious login.
Resolved issues
New and enhanced features
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Administrator features
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Whiteboard Management enhancement for trashed Whiteboards
Admins can move their users’ Whiteboard in and out of the trash, as well as permanently delete a Whiteboard from the trash. -
Pre-set in-meeting Whiteboard access
Users can adjust the default behavior of who can begin sharing a Whiteboard in a meeting (host only or all participants), as well as who can interrupt a participant's Whiteboard (host only or all participants). This option is available at the account, group, and user levels, and can be locked at the account or group level. This can also be configured during a live meeting. -
Change owner of Zoom Whiteboards
Account admins can manually change the owner of a Zoom Whiteboard through Whiteboard Management. This requires Edit access for the Zoom Whiteboard Management role.
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User features
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Enhanced copy-pasting
When copying and pasting an object from your system clipboard, the object will be pasted onto the Zoom Whiteboard at the current cursor location. -
Additional shapes and enhanced shape creation
Additional shapes are available for Whiteboard, including pentagons, hexagons, octagons, hearts, arrows, clouds, and stars. Additionally, after a shape is selected from the toolbar, clicking on the canvas will post the default size for that shape, while clicking-and-dragging allows you to create that shape with a custom size. -
Change connector lines between objects
When objects are placed on the Whiteboard and a connecting line or arrow is created, the type of line can be edited after being placed from the connector context menu, as well as the ability to add or remove an arrow to either end of the connecting line. -
Enhanced Whiteboard link previews for the Teams and Slack integration
The Zoom app in Slack and Microsoft Teams now provides a preview of the Whiteboard when shared as a link. A notification is also sent to users in Slack or Teams when a whiteboard is shared with them in Zoom.
Resolved issues