• Release notes for Web
• Release notes for the Zoom PWA
• Release notes for Outlook add-in
• Release notes for Zoom Phone

Release notes for Web

Changes to existing features

• Alternative host can edit meeting polls setting available at the account, group, and user levels
  Account owners and admins can enable or disable the setting to allow alternative hosts to create, edit, and download polls during a meeting or webinar. This setting is available at the account, group, and user levels, and can be locked at the account or group level. Previously, this setting was available to all users.
• Zoom enablement required for Meeting Connector, Cloud Recording Connector, and Virtual Room Connector
  The Meeting Connector, Cloud Recording Connector, and Virtual Room Connector downloads are disabled by default for all new Zoom customers and existing customers that do not currently have the connectors deployed. Customers who want to deploy any of these functionalities must contact Zoom to request enablement. This change does not impact existing customers with instances that are already deployed.

New and enhanced features

• Administrator features
  • Support for telephony audio bridges in Asia as a data center region for audio conferencing
    Account owners and admins can choose Asia as the region when determining where most participants call into or call from a meeting. An accurate selection can help reduce phone call delays to improve call quality. This setting is available at the account, group, and user levels, and can be locked at the account or group levels.
  • Enable or disable post-meeting/webinar third-party survey links
    Account owners and admins can enable or disable the use of third-party survey links for meetings and webinars at the account level.
  • Enable or disable the Hide meeting/webinar description feature
    Account owners and admins can choose to hide the description for new or currently scheduled meetings or webinars. This setting is available at the account level. When this setting is enabled, the meeting or webinar description will be hidden on the following pages:
    • Schedule meeting/webinar
    • Schedule meeting/webinar with template
    • Edit meeting/webinar
    • Info about event
  • Enhancements to Zoom Webinars stats on Dashboard
    In the overall usage statistics of the Dashboard, account owners and admins can view the total number of meeting minutes for webinars during the set date range.
• User features
  • Error code shown for required updates
    An error code is displayed on the Update Required prompt when users try to join a meeting that has features enabled that are incompatible with their current, older version. For example, if the host has enabled 2-way chat in the waiting room, which requires a minimum version of 5.8.0, users see an error code along with the Update Required prompt, which can help assist with troubleshooting. There is no change to functionality, only the addition of an error code within the prompt.
  • UI description updated for the Disable desktop screen sharing for meetings you host setting
    In the Zoom web portal, the description for the Disable desktop screen sharing for meetings you host setting was updated to provide clarity that this option may not be applicable to users joining via Web clients. This feature is not supported in Web clients due to browser restrictions. There are no changes to functionality.
  • New tab opens when starting a meeting or webinar from the web portal
    When a host starts a meeting, webinar, or webinar practice session from the Zoom web portal, it launches in a new browser tab. This allows hosts to access the join link for panelists, edit polls, and make other adjustments more easily.
  • Enhancements to the Trust Form
    Under What can we help you with?, the option Report Account Takeover or Hacked Account was renamed to Report Account Takeover to clarify that this option is intended for reporting account takeovers. Additionally, the Copyright or trademark infringement reporting option was relocated under What can we help you with?.

Resolved issues

• Minor bug fixes
• Security enhancements
• Resolved an issue where Dashboard displayed the incorrect last login version
• Resolved an issue for a subset of users where the Register link for Zoom Webinars did not work
• Resolved an issue where adding a domain with a hyphen resulted in errors for specific settings
• Resolved an issue in webinar templates where custom questions did not have the option to display as a dropdown list

Release notes for the Zoom PWA

New and enhanced features

• General features
  • Change Zoom presence status
    Users can adjust their presence status within the Zoom PWA.
  • Leave option added in the join before host waiting screen
    When a user on the Web client joins a meeting or webinar before the host, they can click the Leave button to gracefully exit instead of closing the browser, which allows account owners and admins of the host account to view the visit status for reporting purposes.
• Meeting/webinar features
  • Auto-launch PWA on ChromeOS
    When enabled by an admin, users clicking on a join link will be directed to the PWA, instead of the soon-to-be-deprecated Zoom for ChromeOS app. This must be enabled for your account by Zoom.
  • Frozen video enhancement
    To improve compatibility with some Windows devices, the web client may automatically refresh the page when a participant’s video freezes is unavailable during the meeting, which can fix the participant’s video. A warning will appear before this happens, and this can be disabled through in-meeting controls.

Resolved issues

• Minor bug fixes
• Security enhancements
• Resolved an issue for a subset of users regarding the Meeting has not started message being displayed incorrectly

Release notes for Outlook add-in

Resolved issues

• • Minor bug fixes

Release notes for Zoom Phone

Changes to existing features

• Requirements for call queue pickup codes
  Call queue pickup codes can’t begin with a zero. This is in addition to the existing requirements.

New and enhanced features

• Administrator features
  • Provider Exchange
    Phone carriers that have an app in the Zoom Marketplace are integrated with the Zoom Phone web portal. Account owners and admins can purchase numbers from these carriers and integrate them with Zoom Phone.
  • Call recording retention
    Account owners and admins can view call recordings of deleted users, call queues and common area phones. Prior to this release, when a user or call queue was deleted, the associated recordings were automatically removed. Admins can view these recordings in the recording logs. Recordings from deleted extensions are labeled with the deletion date. This release does not apply to previously deleted users, call queues and common areas.
  • Enhancement to call and emergency call recording for call queues
    Account owners and admins can opt-in to automatically record emergency calls to their internal safety team call queues when calls are routed in parallel to their Public Safety Answering Point (PSAP).
• Devices
  • Firmware upgrades
    All supported Cisco devices will receive firmware upgrades and will automatically reboot to the latest firmware.
  • Common area phone license for rooms
    Account owners and admins can assign a Zoom Phone Common Area Phone license to Zoom Rooms and Cisco/Polycom rooms. Once this package is assigned, additional options / add-ons are now available such as direct numbers.
  • Supported Zoom Phone HaaS devices
    Zoom Phone Hardware as a Service supports the following devices:
    • • Poly Edge B20
      • Yealink W76P, T58W, CP965, and EXP43
      • Zoom Phone Appliances: Yealink MP54, MP56
  • Notice when provisioning Analog Telephone Adapter (ATA) devices
    When configuring an Analog Telephone Adapter (ATA) for the first time, an information message notifies the account owner or admin that the ATA will not show an on-line status until at least one extension is assigned to the ATA.
  • Zero touch provisioning for Poly Edge B series
    Zero touch provisioning is available to Poly Edge B IP Phone series B10, B20 and B30 to facilitate quicker and more streamlined onboarding of these devices.
  • AudioCodes ATA assisted provisioning URL
    In case of factory resets and other situations requiring assisted provisioning configuration, a new provisioning URL is available in the provisioning steps dialog in the web portal for AudioCodes MP Analog Telephone Adapters (ATA).

Resolved issues

• Minor bug fixes
• Resolved an issue where some phone numbers could not be blocked
• Resolved an issue that restricted the blocked list to be applied to forwarded calls