Note: The information in the past release notes may have been superseded by subsequent release notes. Please review all current release notes carefully.
New and enhanced features
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Administrator features
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Enable AES-256 bit encryption for Zoom Phone devices
Account owners and admins can upgrade to SRTP with AES-256 bit encryption for specific sites and models. By default, AES-128 bit is enabled. Admins must enable AES-256 bit in the web portal. Learn more about Zoom Phone Encryption. -
Call monitoring (listen, whisper, barge, takeover)
Account owners and admins can enable call monitoring features for phone users. Phone users can: listen to a call without the parties being aware; speak to a phone user in a call without other parties being aware; join a call and speak to all parties; or take over the call from another user. -
Call park
Users can place a call on hold and generate a retrieval code. Any other Zoom Phone user can use the retrieval code to answer the call. Admins can set routing rules if parked calls are not answered after a specified amount of time -
Create a shared directory of external contacts
Account owners and admins can create a shared directory of external contacts. They can add contacts one at a time or batch import contacts using a CSV file. This is not supported on desk phones. -
Singapore data center option
Account owners and admins can opt in to use a Singapore region data center for real-time meeting and webinar traffic.
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User features
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Customize speed dial and busy lamp field for devices
Users can add line keys for speed dial and busy lamp field (BLF). Speed dial allows users to easily dial a number by pressing a line key. BLF allows users to see the call status of another internal line. -
Call park
Users can place a call on hold and generate a retrieval code. Any other Zoom Phone user can use the retrieval code to answer the call. Admins can set routing rules if parked calls are not answered after a specified amount of time.
Resolved Issues
New and enhanced features
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Enable AES-256 bit encryption for devices
Account owners and admins can upgrade to SRTP with AES-256 bit encryption for specific sites and models. By default, AES-128 bit is enabled. Admins must enable AES-256 bit in the web portal. Learn more about Zoom Phone Encryption. -
Supported devices
The following IP phones and accessories are supported. Account owners and admins can add IP phones to the Zoom web portal as part of the provisioning process:
- AudioCodes 450HD IP phone
- Poly D230 DECT IP phone, EM50 expansion module
- Yealink EXP50 expansion module
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Use desk phone to transfer call to voicemail
Users can transfer the active call to the voicemail inbox of another phone user. -
Directory support for devices
Users can access the account’s directory of phone users. See the list of supported desk phone features for more information.