Managing Zoom Scheduler analytics as an admin

Account owners and admins and hosts can use Zoom Scheduler analytics and reporting to see how their users leverage Zoom Scheduler bookings and identify trends in their usage.

Requirements for managing Zoom Scheduler analytics and reporting

• Zoom Scheduler add-on
• Account owner or admin privileges
• Web portal

How to access Zoom Scheduler analytics

How to select the date range

1. Access the Zoom Scheduler Analytics tab.
2. At the top of the page, click the Date Range dropdown.
   The dropdown will expand into a window where you can select the date range.
3. In the window, select your date range in the following ways:
   • Click the top dropdown, then select the number of days.
     The number of days you selected will automatically be displayed on the calendar.
   • Click Custom to define the date range that you want. This allows you to define more specific dates that are not preset date ranges.
   • In the top date boxes, enter a starting date and ending date.
   • Click the calendar to select a starting date and an ending date. 
     The top dropdown will automatically change to Custom.
4. After you select your date range, click Apply.
   The date range will be applied to the analytic results.

How to filter by user

1. Access the Zoom Scheduler Analytics tab.
2. Click the Filters  dropdown.
3. Under You can filter by user, enter the contact name or their email address in the text box, then select the user from the results.
   You can filter by multiple users.
4. (Optional) Click Reset Filters to clear all filters.
5. After selecting the user you want to filter, click Apply.

How to view Zoom Scheduler analytics

After accessing the Analytics tab, applying the date range, and selecting the filter, view the following analytics for Zoom Scheduler:

Event Data

• Created Appointments: The number of appointments created by you in your selected time range.
• Canceled Appointments: The total number of canceled appointments in your selected time range.
• Created Events: The number of events created by invitees in your selected time range.
• Rescheduled Events: The total number of rescheduled events in your selected time range.
• Canceled Events: The total number of canceled events in your selected time range.
• Completed Events: The total number of completed events in your selected time range.
• Appointments distribution by type: Shows the appointments that were created in your selected time range. Hover your mouse over the chart to view more details.
• Events distribution by duration: Shows the 5 most popular durations for events that were scheduled to occur in your selected time range. Hover your mouse over the chart to view more details.
• Popular events: Shows the top 5 events scheduled to occur in your selected time range. Events with the same name are counted together. Hover your mouse over the chart to view more details.
• Popular times: Shows the most popular days for events that were scheduled to occur in your selected time range. Hover your mouse over the chart to view more details.

User Data

• Users with the most events: Shows 5 users with the most events scheduled to occur in your selected time range. Hover your mouse over the chart to view more details.
• Users with the least events: Shows 5 active users with the fewest events scheduled to occur in your selected time range. Hover your mouse over the chart to view more details.