Using Zoom Events in-app check-in scanning

When hosts set up hybrid events, both remote and on-site attendees can participate in the event. Additionally, Zoom offers a QR code scanner in the Zoom Events Companion app. Hosts and special roles (with permission) can scan QR codes included in attendees' e-badges or registration emails to check them into their events or sessions.

Learn more about creating a Zoom Event and using the attendee Zoom Events Companion app.

This article covers:

• How to check in attendees
  
  • Event check-in
  • Session check-in

Prerequisites for using Zoom Events in-app check-in scanning

• Pro, Business, Enterprise, or Education account
• Zoom Events Unlimited license or Zoom Events Pay Per Attendee license
• Zoom desktop client
  • Windows: 5.15.0 or higher
  • macOS: 5.15.0 or higher
• Zoom mobile app
  • iOS: 5.15.0 or higher
  • Android: 5.15.0 or higher

Note: For access to the latest Zoom Events and Webinar features, we strongly recommend hosts to update to the latest version of the Zoom desktop client/mobile application.

How to check in attendees

Event check-in

1. Join a hybrid or in-person event using the Zoom Companion app.
   You will be directed to the list of the event's sessions in the Sessions tab .
2. On the bottom navigation menu, tap the More tab .
3. Access the QR code scanner:
   • In the top-left corner, next to the event name, tap the QR code scanner icon.
   • In the navigation menu, under I want to, tap Scan QR Code.
4. Scan attendees' QR codes to check in attendees to the event. 

Session check-in

1. Join a hybrid or in-person event using the Zoom Companion app.
   You will be directed to the list of the event's sessions in the Sessions tab .
2. On the list of sessions, tap a session that you want to check attendees into.
   The session details page will appear.
3. On the session details page, tap Check In Attendees.
4. Scan attendees' QR codes to check in attendees to the session.