Release notes for December 16, 2023
New and enhanced features
- Admin features
- Zoom Events Compose with AI Companion for Zoom Events creation setup
Account owners and admins can enable or disable Zoom Events Compose with Zoom AI Companion for event content. This setting allows event organizers to use AI to write compelling event content when setting up an event including the event description, session descriptions, speaker bios, lobby announcements, and more. This will be disabled by default. When enabled, this feature can be used by all Zoom Events users.
- Analytics features
- Video On Demand Hub analytics
Hosts can view analytics and download reports with data on content consumption and attendee engagement for their Video On Demand hub. - No Authentication VOD Analytics
Zoom Events analytics provides metrics for when a video channel waives registration and viewers click to start playback, allowing hosts to identify users.
- Attendee features
- Support for Zoom Room pairing from an event session
Attendees can pair a Zoom Room from both the lobby and the event session. After joining an event session on their current device, the attendee can switch the session to the Zoom Room (ZR) device. When the session ends, the attendee is directed to the event lobby on the ZR device. They can join another session on ZR or join another session on their current device. After pairing from a session, the session is switched to ZR by default. - In-app Zoom Event registration and ticket management
Attendees can register for an event and manage their existing tickets from the Zoom mobile app (using Zoom Events Companion mode). When an attendee tries to join an event they are not registered for on the mobile app (by QR code or join link), the attendee can complete registration within the mobile app. - Support for calendar integration sync with Zoom Events
Attendees can automatically sync their events to their calendar during registration. When an attendee registers with a Zoom account, and their account has an integration with Google or Outlook, the calendar entry will be automatically synced to the attendee's account. This will be supported with single-session and multiple sessions events. - Support for Zoom Events Companion mode on the Zoom web client
When in-person attendees use their laptops to participate in sessions at hybrid events, they will be in Zoom Events Companion mode on the desktop web client by default. While they're in Companion mode, they can participate in chat, Q&A, and more without video or audio streaming. Attendees can enable or disable streaming for audio and video. - Join Zoom Events on Zoom Rooms Calendar tab
Attendees can join Zoom Events from a Zoom Room from the Calendar tab of their Zoom client. This joining option will initiate pairing with Zoom Rooms if no existing pairing exists. If an existing pairing exists, the option will direct the attendee into the Zoom Event in the paired room. - Register for previously recorded recurring sessions
Attendees can register to watch sessions that were previously recorded from a recurring sessions event. After completing registration, they will be directed to the on-demand recording.
- Developer features
- Trigger webhooks regardless of event status
All webhooks will be triggered regardless of the event status. A field in all event webhooks will indicate the status of the event. One exception is the ticket webhooks because hosts cannot create a ticket until the event is published. - Enhance API error codes
The Zoom Events API error codes have been updated to help hosts troubleshoot API errors. - No-auth Report API Support
All API reports support the AUTH_TYPE field and can be found in the following API reports:
- Event Attendance Report
- Event Registration Report
- Event Survey Report
- Event setup features
- Customize event templates
Hosts have the option to remove the existing curated event templates. Hosts can create an event template based on a previous event. They can select the event components from duplication that they want to add to their template. Customized templates and Zoom Events curated event templates can be grouped together or separated. Additionally, hosts can delete their customized templates. - Enable or disable chat completely for a Zoom Event
Hosts can completely enable or disable chat for their event by using the Enable / Disable chat in lobby toggle. Enabling the chat panel will enable configured chat channels and networking. Disabling the chat panel will disable all chat channels and networking. Attendees will need to reload the lobby. - Resend emails to multiple previous recipients
In the Emails Sent management, hosts can select multiple recipients to resend emails to. - Use Zoom Events Compose with AI Companion in event creation setup
Event organizers can use Zoom Events Compose with Zoom AI Companion in all text input areas in Zoom Events that have the rich text editor. Zoom Events Compose with Zoom AI Companion allows event organizers to use AI to write compelling event content when setting up an event including the event description, session descriptions, speaker bios, lobby announcements, and more. This feature is available across all event types.
Note: This setting must be enabled by the account admin. - Updates to the Thank you for attending email
The Thank you for attending email is not dependent on a survey. The survey component has been removed from the default email. Previously, this email was only sent if the event had a created survey. - Search specific emails sent in Email Builder
In the Emails Sent page, hosts can search their entire list of sent emails by registrant name or email address.
- Host features
- In-app check-in scanning
Hosts and moderators (with permission) can use QR code lead scanning for attendee e-badges to check them into their events via the Zoom Events app. - Preview event lobby branding in Zoom Events Companion app
Hosts can brand their event lobby in the Zoom Events Companion mobile app. The event lobby can be branded with high-level styling elements. Hosts can manage the event branding configuration area to apply branding to a color palette, event backgrounds, buttons, and text. They can also preview the registration page and lobby home page and apply branding on all major pages in their event. The event colors are applied to all attendee-facing pages. - Change links and authentication settings before/after publishing an event
Before and after publishing an event, hosts can edit links and change the links' authentication settings.
- Hub features
- Introducing Video Channels in the hub
In the hub profile page, the Video Channels tab is a centralized location where on-demand content can be stored. Hub users can curate a list of videos that can be hosted on Zoom Events or embedded on a third-party website. Published channels can appear along with live events on the hub profile page for attendees to view. Registrants and attendees can follow these channels. - Publish control within the hub's Recordings list
The Publish to the hub toggle for the recording list for all uploaded recordings will be removed. The Publish to lobby toggle for all live event recordings will remain available. - Add basic metadata for uploaded VOD recordings
For Video On Demand, hub users can upload recordings in the hub Recordings tab. When uploading a recording to a hub, an event organizer can add basic metadata and modify metadata. Metadata helps the event organizer identify the asset and will sync across the event creation setup. The event organizer can add the following metadata:
- Recording info: recording title, description, category, thumbnail
- Speaker bio: name, title, contact, portrait, biography (once the speaker bio is entered)
- Enhancements to attendee hub listing
There are several enhancements to improve the hub profile page for attendees' use of the hub to discover content. Attendees can use the scalable filters to find content across different content types. All Videos On Demand (VODs) of each channel within the hub profile page can be expanded on the hub profile page.
- Integration features
- Generate a marketing event in HubSpot
When an event is published in Zoom Events, that event will automatically create a corresponding marketing event in HubSpot with the same name. In the marketing event, details about the registrants are added, and the registrants' status is updated based on their attendance. - Salesforce registration field mapping
Fields can be mapped and synced between Salesforce and Zoom Events. Default Zoom Events registration fields are pre-mapped to corresponding fields in Salesforce, eliminating the extra time required used manually map fields. Field mappings can be updated to any standard or custom Salesforce fields.
- Meeting & Webinar features
- Support for meeting resources
Zoom Events and Zoom Sessions hosts can use the resources feature during their meeting sessions, which include the functionality to showcase a link, make documents easy to access, and showcase key speakers. Hosts can add and edit meeting resources in Zoom Events. - Select a full-screen image for a scene
Hosts can create a scene that only displays an image so that they can have a space to show images to attendees without starting a screen share. - Set caption language for live webinar sessions
When setting up a webinar session in Zoom Events or Zoom Sessions, the host can set a caption language. This defaults to the host's language. The captions will appear as the selected language to everyone in the webinar session in the Zoom client and lobby livestream video. - HD video quality for meetings within Zoom Events and Zoom Sessions
Account owners and admins can enable HD video quality for meeting hosts and participants. When this setting is enabled for the account, hosts can adjust the HD settings for meetings in the Meetings & Webinars tab in Zoom Event and Zoom Sessions.
Note: This setting will use more bandwidth.
- Payments & Billing features
- Enhancements to Stripe's global paid events period
Stripe supports these countries to hold paid events for up to 1 year:
- Australia
- Austria
- Belgium
- Canada
- France
- Germany
- Hong Kong
- Italy
- Japan
- Malaysia
- The Netherlands
- New Zealand
- Portugal
- Switzerland
- Singapore
- Spain
- United Kingdom
- Special role features
- Populate all special role users in Special Roles tab before event publication
All special roles will appear in the Special Roles tab before the host publishes the event, allowing the host to preview all special roles in their event. As special roles are added to the event, they will appear on the Special Role page along with their available user permissions. Previously, only speakers, moderators, and hosts were populated in the Special Roles tab. - Updates to the exhibitor/sponsor roles
When added to the Special Roles table, the exhibitor/sponsor contact will use the contact name and not the exhibitor/sponsor name. The Exhibitor Representative or Sponsor Representative roles are used instead of Exhibitor/Sponsor.
Resolved issues
- Resolved an issue where the Edit All Sessions panel did not provide a confirmation window upon saving.
- Resolved an issue where a user, who has registered for a converted meeting/webinar event, receives a Special Ticket type instead of the normal ticket type.
- Resolved an issue where the lobby masthead displayed blank space instead of content and duplicated items within the navigation bar.
New and enhanced features
- Admin features
- Separate workspace and room check-in/check-out settings
Account owners and admins can independently set check-in and check-out settings for the workspace or room types the admin has defined separately. When the Workspace Check-In and Check-Out feature is enabled, users can check in and out of a workspace, and this setting only applies to desks and customizable space types. The Room Check-In and Check-Out setting must be changed in Zoom Room settings. Previously, the check-in settings for rooms and workspaces were linked. - Add assets to CSV upload for workspaces
The CSV import document includes the Asset field where account owners and admins can add workspace assets. - Upload and display a photo of a desk
Account owners and admins can upload a photo of a desk type to display to users when users select the desk on the floor map. - Reservation duration scheduling increment
Account owners and admins can set the reservation duration at increments of 1, 5, 15, or 30 minutes at the account level. Users will be able to schedule reservations for a duration measured in increments of this value. - Enhancements to the Workspace Dashboard
Admins can select dates in the future on the Workspace Dashboard to view reservations and reservation details for future bookings.
- Scheduling Display features
- Support for permanent desks on scheduling displays
Users can check into their permanently assigned desk when check-in is enabled on a scheduling display. Users can view, but cannot reserve, other permanently assigned desks on the scheduling display. - Optimize scheduling display status bar
Unavailable or Under Construction statuses will appear for desks that are not reservable for reasons such as a calendar that is not configured, under construction, and updates required.
- User features
- Option to extend reservation
Users can extend their reservations on the scheduling display without needing a prompt. - View Zoom meeting details in upcoming workspace reservation list and individual reservation detail view
Users can view lists of their upcoming workspace reservations. Any reservation that has an associated Zoom meeting will show additional information about the Zoom meeting, including the meeting link and the ability to start the meeting.
Resolved issues
- Minor bug fixes
- Security enhancements
Changes to existing features
- Support for System Logging Protocol (syslog)-based logging
In addition to sending logs for troubleshooting to the Zoom Cloud, admins can now route logs within their local network for analysis with syslog. - Text-based User Interface (TUI) improvements
The Zoom Node TUI has been updated for a more intuitive experience when using the console. - Local Admin Graphical User Interface (GUI) improvements
The Local Admin GUI has been improved including a pre-checklist for deploying modules, manually configuring IP addresses, support for multi-NIC routing, and more. - Node Admin portal improvements
The Zoom Node section of the Zoom Web Portal has been improved including a more streamlined navigation, additional dialogs when deploying a module, and overall improvements to the provisioning process for modules. - Support for SNMP v2c
Zoom Node SNMP V2c can now be configured in the GUI similarly to SNMP V3.
Resolved issues
- Minor bug fixes
- Security enhancements
Resolved issues
- Minor bug fixes
- Security enhancements
Changes to existing features
- Batch assignment of rooms to an API Connector
Admins can now batch-assign rooms to a specific API Connector within the SIP/H.323 Room Management portal.
Resolved issues
- Minor bug fixes
- Security enhancements