Switching between multiple accounts


Users can store up to 5 sets of credentials and easily switch between those accounts. This can be helpful for users with multiple Zoom accounts across different organizations or IT users testing deployments in test environments.

Admins can disable this through Zoom Device Management, in which case users will need to manually sign-out of one account and then sign-in to another account.

Note: Users are prevented from switching accounts during an active meeting or webinar, as this may affect your access to this meeting or webinar based on your account. 

This article covers: 

Prerequisites for switching between multiple Zoom accounts

How to switch between multiple accounts

Web

Add an additional account

After you’ve signed-in to one account, you can sign in to 4 additional Zoom accounts you have, making swapping between accounts easier and quicker.

  1. Sign in to a Zoom account in a supported web browser.
  2. In the top right corner of the page, click your profile picture, then click Add Account.
    The sign-in window will appear.
  3. Sign in to your other Zoom account.
    You will sign in to that account and the Add Account option will be replaced by Switch Account.
  4. (Optional) Click Add Account to add an additional account.

Note: You must have already created additional separate accounts before trying to sign in to one or more of them.

Switch between 2 or more accounts

Once multiple accounts have been added, you can easily switch between them.

  1. Click your profile picture, then hover your cursor on Switch Account.
    All your currently signed-in accounts will be shown, with the email address and sign-in type (Google, SSO, etc.) indicated for each. The currently signed-in account will be indicated by a checkmark .
  2. Click one of the accounts listed to switch to that account.

Manage currently signed-in accounts

When you are signed-in to 2 or more accounts, you can manually sign-out of one or more of those accounts, which also removes them from the list of accounts you can easily switch between.

  1. Click your profile picture, then hover your cursor on Sign Out.
    All your currently signed-in accounts will be shown, with the email address and sign-in type (Google, SSO, etc.) indicated for each. The currently signed-in account will be indicated by a checkmark .
  2. Click on a listed account to sign out of that account.
  3. (Optional) At the bottom of the list of accounts, click Sign Out of All Accounts.
    Note: Any of these accounts can be added again, if needed.

Add an additional account

After you’ve signed-in to one account, you can sign in to 4 additional Zoom accounts you have, making swapping between accounts easier and quicker.

  1. Open the Zoom desktop client and sign in to a Zoom account.
  2. Click your profile picture, then click Add Account.
    The sign-in window will appear.
  3. Sign in to your other Zoom account.
    You will sign in to that account and the Add Account option will be replaced by Switch Account.
  4. (Optional) Click Add Account to add an additional account.

Note: You must have already created additional separate accounts before trying to sign in to one or more of them.

Switch between multiple accounts

Once multiple accounts have been added, you can easily switch between them.

  1. Click your profile picture, then hover your cursor on Switch Account.
    All your currently signed-in accounts will be shown, with the email address and sign-in type (Google, SSO, etc.) indicated for each. The currently signed-in account will be indicated by a checkmark .
  2. Click one of the accounts listed to switch to that account.

Manage currently signed-in accounts

When you are signed-in to 2 or more accounts, you can manually sign-out of one or more of those accounts, which also removes them from the list of accounts you can easily switch between.

  1. Click your profile picture, then hover your cursor on Sign Out.
    All your currently signed-in accounts will be shown, with the email address and sign-in type (Google, SSO, etc.) indicated for each. The currently signed-in account will be indicated by a checkmark .
  2. Click on a listed account to sign out of that account.
  3. (Optional) At the bottom of the list of accounts, click Sign Out of All Accounts.
    Note: Any of these accounts can be added again, if needed.

Android | iOS

Add an additional account

After you’ve signed-in to one account, you can sign in to 4 additional Zoom accounts you have, making swapping between accounts easier and quicker.

  1. Open the Zoom mobile app and sign in to the Zoom mobile app.
  2. In the bottom-right corner, tap More  .
  3. At the top of the list, tap your profile picture.
  4. Swipe to the bottom of the list and then tap Switch Account.
    All your currently signed-in accounts will be shown, with the email address and sign-in type (Google, SSO, etc.) indicated for each. The currently signed-in account will be indicated as Active.
  5. Tap Add Account.
    The sign-in window will appear.
  6. Sign in to your other Zoom account.
    You will sign in to that account and it will be added to the list of currently signed-in accounts.

Note: You must have already created additional separate accounts before trying to sign in to one or more of them.

Switch between multiple accounts

Once multiple accounts have been added, you can easily switch between them.

  1. In the bottom-right corner, tap More  .
  2. At the top of the list, tap your profile picture.
  3. Swipe to the bottom of the list and then tap Switch Account.
    All your currently signed-in accounts will be shown, with the email address and sign-in type (Google, SSO, etc.) indicated for each. The currently signed-in account will be indicated as Active.
  4. Tap a listed account to switch to that account.

Manage currently signed-in accounts

When you are signed-in to 2 or more accounts, you can manually sign-out of one or more of those accounts, which also removes them from the list of accounts you can easily switch between.

  1. In the bottom-right corner, tap More  .
  2. At the top of the list, tap your profile picture.
  3. Swipe to the bottom of the list and then tap Sign Out.
  4. Tap on one or more accounts listed.
  5. (Optional) Tap Select All.
  6. In the bottom right corner, tap Sign Out () to sign out of the indicated number of selected accounts.
    Note: Any of these accounts can be added again, if needed.