Release notes for December 17, 2023

• Release notes for Zoom Phone
• Release notes for Zoom Clips
• Release notes for Zoom Notes
• Release notes for Zoom Whiteboard
• Release notes for Zoom Virtual Agent
• Release notes for Zoom Rooms

Release notes for Zoom Phone

New and enhanced features

• Admin features
  • Troubleshoot issues directly from alerts
    Devices & Phones Management has undergone a name change to become Phones & Devices Management. In the alert log, account owners and admins now have the capability to initiate troubleshooting directly from an alert notification by simply clicking on a hyperlink. However, note that admins without the Power Pack license will not be able to view Call Queues alert links. The following guidelines outline how alerts will function:
    • In the case of an alert within Call Queue Management, admins will be directed to the Real-time analytics reports for the corresponding call queue.
    • Alerts within Phones & Devices Management will guide admins to the Hardware Phones & Devices dashboard, which encompasses all devices, addressing both account-level issues and specific site concerns as needed.
    • Should an alert relate to Call Quality Management, admins will be taken to the Quality of Service Overall dashboard.
    • For alerts categorized under SBC Management, admins will find themselves on the SBCs dashboard, with the relevant SBC highlighted on the heatmap and reports.
  • Enhancement to Phones & Devices dashboard
    The Phones & Devices dashboard now includes Zoom Phone Appliances, providing account owners and admins with comprehensive information on appliance assignment, enrollment, and a detailed device list.
  • Bulk update desk phones Keys and Positions
    Account owners and admins can make bulk updates to the Keys and Positions configured for speed dials, busy lamp fields, or other features of their desk phones using a CSV file. This feature is designed to assist admins in efficiently managing their devices by facilitating quick administration tasks.
  • Enhancement to New View Call Logs
    Account owners and admins can view warm transfer calls by users when the warm transfer is completed. Admins can discern the moments when the call was put on hold, taken off hold, its inbound or outbound nature, the number type and extension, and the user responsible for disconnecting the call.
  • Add Zoom Phone numbers to Microsoft Teams
    Account owners and administrators can include phone numbers in Microsoft Teams Call queues, Auto Receptionists, and Common Areas devices. They can designate users as members of a Zoom Call Queue, providing them with the authority to handle incoming calls directed to that specific queue. If the "Answer in Zoom" feature is activated, calls are addressed on the Zoom platform instead of Microsoft. Admins are able to synchronize users with mismatched email and UPN, along with those having Microsoft Teams Rooms Pro and Shared Devices Microsoft licenses. Additionally, admins can establish an emergency policy for users with a US/CA phone number. Any modifications in Microsoft Teams, such as altering an extension, will prompt a notification to sync the data in Zoom.
  • Emergency call greeting customization
    When disabling emergency services within their account, account owners and admins have the option to personalize the greeting prompt played when their users attempt to initiate an emergency call.
  • Video intercom
    Video intercom calling scenarios are now supported between 2N devices and Desk Phones capable of video. Account owners and admins can enable the Allow Video Intercom feature in the web portal to allow users to place a video call from the 2N device to a desk phone. DTMF passthrough is also supported for 2N trigger events such as unlocking door mechanisms. Beware that only video intercom scenarios are supported, specifically limited to communication between 2N devices and desk phones. No other video scenarios are supported. Features such as call recording and call transfer are not compatible with video intercom and will not work even if enabled for an extension. You can submit a request to Zoom Support to enable this feature for your account.
    Supported devices:
    • 2N®IP Solo
    • 2N®IP Style
    • 2N®IP Verso
    Hardware Phones:
    • Poly CCX 700 and CCX 600 with or without camera
    • Yealink VP59 and Yealink T58 - both A and W models
    • Cisco 8845/8865
  • Multiple Line Appearance feature
    Multiple lines for Hardware phone and Separate Outbound caller ID configuration in Multiple Line Appearance are now enabled for all accounts and enabled by default.
    Multiple Line Appearance is supported on the following models:
    • Poly:
      • Edge E100, E220, E300, E320, E350, E400, E450, E500, E550
      • VVX201, VVX250, VVX300, VVX301, VVX310, VVX311, VVX350, VVX400, VVX401, VVX410, VVX411, VVX450, VVX500, VVX501, VVX600, VVX601
    • Yealink:
      • T31G, T31P, T31W, T33G, T34W, T43U, T46U, T48U, T53, T53W, T54W, T57W, VP59
    • AudioCodes:
      • 445HD, 450HD, C450HD, RX50
    Multiple Line Appearance with separate outbound Caller ID is supported on the following models:
    • Poly:
      • Edge E100, E220, E300, E320, E350, E400, E450, E500, E550
    • Yealink:
      • T31G, T31P, T31W, T33G, T34W, T43U, T46U, T48U, T53, T53W, T54W, T57W, VP59
    • AudioCodes:
      • 445HD, 450HD, C450HD, RX50
• Device features
  • Unassign devices from users or common areas in bulk
    Account owners and admins can select multiple devices at once in the Assigned tab of Phone Devices Management to unassign them in bulk. Previously, admins could unassign a device one at a time for users and common areas.
  • Device supported features
    The Keys and Positions, speed dial, and BLF (Busy Lamp filed) are now supported on supported Grandstream GRP series IP phones.
  • USB storage
    The USB ports for storage are now disabled by default on Poly Edge E series devices to prevent inadvertent misuse. If necessary, you can utilize a template provision to activate the Storage option as required.
  • Supported devices
    The following AudioCodes Telephone Adapter (ATA) are now supported. Account owners and admins can add these devices to the Zoom web portal as part of the provisioning process. Those devices also support assisted provisioning and fax.
    • MP504, MP508
      Note: AudioCodes has renamed their 500Li product and will display as either MP504 or MP508 in the web portal and SIP messaging. Please consult with AudioCodes for additional details.
  • Firmware upgrades
    The following devices will receive new firmware upgrades. Devices will automatically reboot to upgrade the firmware.
    •  AudioCodes:
      • MP504, MP508
  • Cloud failover
    The following devices now support cloud failover.
    • Grandstream: GRP series
  • Private Call Park & Aim Call Park for Shared Line Group
    Administrators have the flexibility to create a user group with permissions for these activities and specify the location where calls should be picked up. Those not included in the designated group are unable to retrieve these calls. Aim Call Park allows a user to transfer a parked call to an available user-selected aim call park number. Admin can configure phones that support the directed call park Busy Lamp Field (BLF) to monitor the busy/idle status of specific directed call park numbers in the admin portal. Users can also use the BLF to speed dial an aim call park number. The feature can be enabled at the account and site levels. Please reach out to Zoom support, to enable the IP Phone Private Call Park for your account. This feature is available on the Zoom Client (Windows, macOS, Linux, Android, iOS) and the following devices:
    Note: These features won't be immediately available on the Zoom client as it's dependent on the client version 5.17.0 scheduled to be released on December 18, 2023.
    
    • Yealink T series

• • Call Control by Client - Transfer to Voicemail
    The following Yealink IP phones now support call control mode with transfer to voicemail:
    • T27G
    • T31P, T31G, T33G
    • T42S, T46S, T48S, T43U, T46U
    • T53, T53W, T54W, T57W, T58W
    • VP59
• Integration features
  • Zoom Phone for Microsoft Teams sign in period
    When utilizing the integration of Zoom Phone with Microsoft Teams, users can stay logged into the Zoom Phone app for up to 7 days, even if they close the app and restart their computer.
  • Enhancement for Zoom App for Zoom Phone
    Users can now pop out their Zoom app for Zoom Phone outside of the Zoom client to view the app in full screen.
• User features
  • New features for emergency calls
    Users can now access their keypad while performing an emergency phone call to add participants to the call. Up to 10 participants can be added to a call in progress. The emergency call can also be added to a regular call that is in progress. The features are available on certified desk phones, mobile and PWA clients, and Zoom Phone Appliances.

Resolved issues

• Minor bug fixes
• Resolved an issue where the right amount of Zoom Phone licenses was not showing up for a subset of accounts
• Resolved an issue where some accounts were getting an error message when removing phone numbers from a sub-account
• Resolved an issue where a subset of accounts was unable to submit port orders
• Resolved an issue where a subset of admins was receiving an error message stating "corrupted user data" when adding users to their account
• Resolved an issue where a subset of users not answering calls in Salesforce was seeing the calls as being answered
• Resolved an issue where some accounts were getting an error message stating "unable to find available phone number licenses" while the accounts had available licenses

Release notes for Zoom Clips

New and enhanced features

• Admin features
  • Enhancement to the Share clips feature
    Account owners and admins have the option to allow their users to share clips with individuals external to their organization who do not possess a Zoom account. If admins deactivate this feature, the owner of Zoom Clips will be unable to authorize users from outside their organization to access their clips.
• User features
  Note: These features won't be immediately available as it's dependent on the macOS and Windows version 5.17.0 scheduled to be released on December 18, 2023.
  • Avatar support
    Users can generate a human avatar for utilization in their Zoom Clips, allowing them to personalize diverse aspects, including facial features and colors. This feature is available on the Windows and macOS only at this time.
  • Share portion of your screen
    Users can now share a portion of their screen in their clips allowing them to concentrate on particular aspects of their presentation.
  • Optimize for video clip
    Enabling the Optimize for video clip feature allows users to opt for a faster frame rate when recording their clips.
  • Stereo audio
    Users can now utilize the stereo audio sound to record their clips, enhancing the depth of the sound experience for a more immersive auditory effect.

Resolved issues

• Minor bug fixes

Release notes for Zoom Notes

Changes to existing features

• Use Notes as participants when Notes is disabled for host
  Participants with Zoom Notes enabled, can create notes for themselves while in-meeting even if the meeting host has Zoom Notes disabled.

New and enhanced features 

• Markdown editor
  Users of Zoom Notes can use markdown syntax to edit notes. 

Resolved issues

• Minor bug fixes

Release notes for Zoom Whiteboard

New and enhanced features

• User Features
  
  • Integrate Zoom Whiteboard with OneDrive
    Users can connect their OneDrive account to the Whiteboard and easily access and share files directly from their OneDrive account within the Whiteboard. With this integration, users can choose files and add them to the canvas, allowing for collaborative annotation and discussion. This feature enhances the usability and productivity of the Whiteboard by providing access to relevant documents from OneDrive.
  • Swedish language support
    The Zoom Whiteboard menus and UI now include language support for Swedish.
  • Additional sticky notes shapes
    Zoom Whiteboard offers additional sticky note shapes, including 1:1.5 and 1:2 rectangles. This gives users more options to choose from, making it easier to find the right shape for their content. 
  • Support for image and document scaling sizes 
    Users have the ability to set the zoom level of an image or document on the canvas. Image and document resizing options are available in predefined increments, including 25%, 50%, 75%, 100%, 200%, and more, allowing precise control over the displayed size.

Resolved issues

• Minor bug fixes

Release notes for Zoom Virtual Agent

New and enhanced features

• Web sync article preview
  The new article preview feature during web sync has been implemented to allow admins to verify if their settings and selectors are working as expected, saving time and minimizing errors during the implementation process.
• Ability to upload individual URLs
  Zoom Virtual Agent admins can type in individual URLs directly, eliminating the need for a CSV upload. Additionally, admins can skip and go straight to a URL upload knowledge base type, making the experience for customers smoother with a small number of web pages hosting knowledge base information.
  
• Enhancements to Zoom Virtual Agent chatbot escalation
  Zoom Virtual Agent admins have the flexibility to set the number of knowledge base articles presented to the user before routing them to an agent or support channel. This enhancement aims to tailor the chatbot behavior, providing more control over the user experience and ensuring efficient issue resolution.

Resolved issues

• Minor bug fixes

Release notes for Zoom Rooms

New and enhanced features

• General features
  • Final release to support macOS versions 10.11 and 10.12 - Mac
    All upcoming releases will require a minimum of macOS version 10.13.x.
  • Webinar Backstage - Win
    Zoom Room panelists can move between the backstage area, which is not visible or heard by attendees, and the live webinar area, which is visible to and heard by attendees. Zoom Room Panelists backstage can still view the live webinar to keep an eye on the presentation and know when to rejoin.
  • Confidence Monitor - Appliances
    Zoom Rooms Appliances with two or more displays can designate one of them as a confidence monitor. A display set as a confidence monitor may only provide a persistent self view, a view of the active speaker, a view of shared meeting content, or a view of locally shared content.
  • Presentation slide control - Win, Mac, Appliances, ZP Appliances, iPad zr, iOS zrc, Android zrc, Win zrc, Web zrc
    Control progression of presentation slides without needing to ask the participant sharing the presentation for the next slide. Supports presentations in Google Slides, Powerpoint, and Keynote. The account owner and admins can enable this for use at the Account, Group, and User-level web settings. A Zoom Room may only request slide control from another meeting participant performing screen sharing; it may not offer slide control to other participants when the Zoom Room is performing screen sharing. 
  • Far end camera control notification enhancement - Win, Appliances, ZP Appliances, iPad zr, iOS zrc, Android zrc, Win zrc, Web zrc
    When a meeting participant requests far end camera control of a Zoom Room camera that does not support pan, tilt and zoom (PTZ) controls the following message will be displayed in the meeting participant’s client: "The selected camera does not support PTZ controls."
  • Spam call indicator - Win zrc, Web zrc
    Users can see a spam call notification if one is detected.
  • Zoom Phone call history - Win zrc, Web zrc
    Call history saves a record of received, outgoing, and missed calls. Users can view the caller name, number, and call duration with timestamps.
  • Support for Zoom Phone voicemail - Win zrc, Web zrc
    Gives the picture display a softer focus and enhances digital appearance in real-time when enabled.
  • Shared lines - Win zrc, Web zrc
    The Shared Lines feature allows multiple users to share one extension number for outgoing calls.
  • Support for Directional Audio in multi-display Zoom Rooms - Win, Mac, Appliances
    Multi-display Zoom Rooms can use Directional Audio in Gallery or Immersive View.
  • Display Screen Sharing on a confidence monitor - Win, Mac, Appliances, iOS zrc, Android zrc, Win zrc, Web zrc
    Administrators can configure a confidence monitor to show shared meeting content or locally shared content. 
  • Enhanced UI for Bring your own device (BYOD) on Zoom Rooms for Touch - Appliances
    The user interface for BYOD mode for Zoom Rooms for Touch devices has been enhanced for additional ease of use. 
  • Remove volume control in Bring Your Own Device (BYOD) mode - Win, Appliances
    The non-functional volume control slider on the Zoom Rooms Controller will no longer appear on BYOD mode user interface.
  • Enhancements to the meetings list for Zoom Rooms not configured with calendar integration  - Win, Mac, Appliances, iPad zr
    Zoom Rooms without a calendar integration will now list Zoom meetings when the meeting host adds the Zoom Room as a meeting attendee. 
  • Support for joining iMMR meetings - Win, Mac, Appliances, ZP Appliances, iPad zr
    Zoom Rooms can join iMMR meetings if permitted by the meeting host’s account settings. 
  • Official support for 21:9 aspect ratio displays - Win, Mac, Appliances
    Zoom Rooms display logic has been enhanced to take advantage of the extra space provided by 21:9 aspect ratio displays. Please consult appliance vendor documentation to learn which vendors and models support 21:9 aspect ratio displays.
  • Support for Zoom Event transfer during session - Win, Mac, Appliances, iPad zr
    An in session Zoom Event can be transferred from the client to a Zoom Room once the two applications have been paired.  
  • Paired devices at session end - Win, Mac, Appliances
    Zoom Desktop clients paired to Zoom Rooms will be given the option to remain paired after meetings, webinars or events end. If the user does not choose to remain paired after the countdown, the room and the client will no longer be paired. 
  • Arrange displays for Confidence Monitor - Win, Appliances, iOS zrc, Android zrc, Win zrc, Web zrc
    Users will see which display is designated as the main display when configuring the Confidence Monitor. 
  • Jabra LED status light for Zoom Rooms - Appliances
    A status light will be shown on the Jabra video bar when the room is busy or there is an incoming call. 
  • Support Dynamic Indicator API - Appliances, iPad zr
    Apps can overlay app content on the meeting window for everyone to see.
  • Share local content to meeting - Mac, Appliances, iOS zrc, Android zrc, Web zrc
    Users sharing local content in a Zoom Room can start or join a meeting while sharing, then choose to share the local content in the meeting. 
  • Device Operation Time support for Motion sensors - Appliances
    Logitech Zoom Room Appliances configured to use Device Operation Time can employ hardware motion sensor capabilities to wake up the room. Please consult Logitech documentation to learn which appliance models and firmware releases support this feature.
  • Support for DTEN Bar - Appliances
• In-meeting features
  • Companion mode users and Gallery View - Win, Mac, Appliances, iPad zr
    Users in companion mode will be displayed in the participant list nested under the room they are in,  but not in gallery view. 
  • Support for meeting polls - Win zrc, Web zrc
    Polls can be launched during a meeting, allowing participants to provide responses.
  • Support for three 720p streams with Smart Gallery on Yealink A10/A20 - Appliances
    Yealink A10/A20 devices can transmit three streams at 720p with Smart Gallery. 
  • Support for three 720p streams with Smart Gallery on Yealink M500 - Appliances
    Yealink M500 devices can transmit three streams at 720p in Smart Gallery mode. 
  • Support for three 720p streams with Multi-Camera on Yealink M500 - Appliances
    Yealink M500 devices can transmit three streams at 720p in Multi-Camera mode. 
  • Use Cameras at 4K resolution for Smart Gallery & Intelligent Director in-room participant cropping - Win, Mac
    Zoom Rooms will use the full resolution of 4K-capable cameras to perform higher quality cropping of distant participants to maintain a higher level of image quality. Consult Getting started with Intelligent Director for updated minimum system requirements when using cameras at 4K resolution.
  • Dynamic layout - Win, Mac, Appliances, iPad zr, iOS zrc, Android zrc, Win zrc, Web zrc
    Dynamic layout is a completely new option for single display Zoom Rooms. The new layout actively adapts to the meeting and who is speaking so that more active participants are prominently displayed and in-room users can see them better. This layout can be toggled in-meeting or set as the default by an administrator.
  • Enhancement to in-meeting chat - Win, Mac, Appliances, ZP Appliances, iOS zrc, Android zrc, Win zrc, Web zrc
    Zoom Rooms users can view images posted in the in-meeting chat. 
  • Content only view for Webinars and Events - Win, Mac, Appliances, ZP Appliances
    If the host’s and all panelists' videos are turned off, their profile pictures will not be displayed when content sharing is active in Webinars or Events. 
  • Enhancement to room controls window aspect ratio - iOS zrc, Android zrc, Win zrc
    The room controls window has been modified to have the same aspect ratio in-meeting and out of meeting. 
  • Directional Audio for Neat Bar Pro - Appliances
    Neat Pro users can take advantage of Zoom's Directional Audio feature.
  • Boundary Framing for Smart Gallery and Autoframing camera modes - Win, Mac,, iOS zrc, Android zrc, Win zrc, Web zrc
    Administrators can set a boundary for the detection area of Smart Gallery and Autoframing. When the boundary is set, Smart Gallery and Autoframing will only apply to participants who are inside the boundary area.  
• Management features
  • Support for fixed grid size in Gallery View - Win, Mac, Appliances, iOS zrc, Android zrc, Win zrc, Web zrc
    Administrators can configure a Gallery View fixed grid size that will not change when meeting participants join or leave a Zoom meeting. 
  • Separate settings for incoming meeting join request and far end camera control - Win, Mac, Appliances, iPad zr
    Automatically accept incoming meeting join request and Automatically accept far end camera control have been separated into distinct settings that can be configured individually. 
  • Hide incoming calls during meeting - Win
    Administrators can enable the Hide incoming calls while in a meeting setting to prevent incoming meeting requests or phone calls from interrupting a Zoom Room during a meeting or webinar in progress.
  • Alert notifications on-screen display behavior - Win, Mac, Appliances
    On-screen notifications for High CPU usage and Low bandwidth can be disabled. The notification will still be delivered via email or webhook. 
  • Meeting participant report enhancement - Win, Mac, Appliances
    Zoom Rooms using Smart Gallery, multi-camera, Intelligent director and Companion Whiteboard/Zoom Room will be listed as one participant on the meeting participant report on the Dashboard.
  • Account level volume control - Win, Mac, Appliances, iOS zrc, Android zrc, Win zrc, Web zrc
    Administrators can set a default volume for all Zoom Room speakers at the Account, Location and individual Zoom Room levels, and can lock the setting. This allows admins to set a default speaker volume for multiple Zoom Rooms at once.
  • Display user-defined camera names in Multi-Camera mode Streams - Win, Mac, Appliances
    Administrators can set a custom camera name and have that name reflected in the video tile when Multi-Camera mode is in use. 
  • Enhancement to reboot behavior on Zoom Room Controllers - Win, Mac, Appliances, iOS zrc, Android zrc, Win zrc, Web zrc
    Administrators have two options when initiating a reboot from a Zoom Room controller: reboot the controller they are currently using, or reboot all the room's display(s), controller(s) and scheduling display(s) at once.
  • Enhancement to home screen icon behavior - Win, Appliances, iPad zr, iOS zrc, Android zrc, Win zrc, Web zrc
    Administrators can control the order of icons shown on the home screen of controllers and touch displays.
  • Control the display of elements of the top banner - Win, Mac, Appliances, iPad zr
    Administrators can control the display of all elements of the top banner shown while the room is idle. This includes Room Name, Clock, Sharing Key and the shaded area that is a background to these items.
  • Report issue to IT - Win zrc
    Administrators can allow Zoom Room users to report an issue from the Zoom Rooms Controller to their IT department. 
  • Zoom room display name - Win zrc
    Administrators can customize the name that appears on the scheduling display screen on the Zoom web portal. This allows administrators to choose shorter display names that do not include things like location prefixes.
  • Check-in for workspaces and Zoom Rooms - Win, Appliances, iPad zr, iOS zrc, Android zrc
    Check-in settings for workspaces and Zoom Rooms can be configured separately.
  • Optimize Full-screen Video Sharing by default - Win, Mac, Appliances,iPad zr
    Administrators can enable Full-screen Video Sharing by default for their Zoom Rooms. 
  • Enhanced control of Bring Your Own Device (BYOD) mode availability - Windows, Appliances, iOS zrc, Android zrc, Win zrc, Web zrc
    Administrators can enable and disable the BYOD feature from the Zoom web portal. 
  • Display content on second or third display with Zoom Rooms for Touch - Win, Appliances
    Administrators can configure the default content sharing behavior in Zoom Rooms for Touch rooms with multiple displays. The shared content can be configured to be shown on the second or third display, rather than the main display. 
  • Disable automatic release for room check in - iPad zr
    Administrators can disable the room check in automatic release feature. Once disabled, the room will not automatically release its reservation/booking if a user fails to check-in.
  • Ultrasonic audio volume control for Logitech Tap USB when used with Logitech devices - Appliances, Android zrc
    Administrators can set the ultrasonic audio volume emitted by a Logitech Tap USB Zoom Rooms Controller being used with a Logitech appliance.
• Scheduling display features
  • Support for Yealink Scheduling Display Roompanel Plus - Android zrc
  • Optimization of the display of Room or Display names - iOS zrc, Android zrc
    The display of Room or Display names on the Scheduling Display using the standard Home Screen theme has been optimized to allow longer names to fit on a single line of text. 
  • Support for Permanent Desk - Android zrc
    Users can check into their permanently assigned desk when check-in is enabled on a scheduling display. Users can view, but not reserve other permanently assigned desks on the scheduling display. 
  • Status Bar Optimization for Rooms and Desks - Android zrc, iOS zrc
    Unavailable status will now appear for desks that are not reservable because updates are required or licenses have expired. 
  • Option to extend reservation without needing prompt - Android ZRC
    Users are able to extend their reservations on the scheduling display without needing a prompt.
• Controller features
  • Phone controller enhancement - iOS zrc, Android zrc
    Phone devices will not enter sleep mode when being used as Zoom Room controllers in-meetings. 
  • Display sensor data - Win zrc, Web zrc
    Zoom Room controllers can display data about temperature, humidity, CO2 and VOC levels.
• Zoom for Home features
  • Zoom for Apple TV 4K - Appliances
    Apple TV devices can be used with Zoom for Home TV.  Requires Apple TV 4K (2nd Generation or later) and iPhone or iPad compatible with Continuity Camera. This is an update to the previous December 2023 app release. 
  • Zoom for Sky TV autoframing support - Appliances
    Zoom for Home TV users with Sky TVs can toggle autoframing on or off. 
  • Optimized display of private meetings on Personal Zoom Rooms - Win, Mac, Appliances, iPad zr, iOS zrc, Android zrc, Win zrc, Web zrc
    When a user is attending a scheduled meeting that has been set to private on another device, the Personal Zoom Room meeting transfer option will no longer display the meeting title. 
  • Zoom for Home exit application notification - Appliances
    If a Zoom for Home user on a Sony TV presses the back button on the remote control during a Zoom call, the user will be prompted to confirm that they want to leave the meeting. 
• Zoom Phone Appliances
  • Searching during call transfer
    Users can access contacts, phone numbers, call queues, and SLG's when doing a warm or direct transfer.
  • Live transcription for English 
  • Restore screen layout after restart
    After a restart of Zoom Phone Appliances, user’s screen layout will be partially restored.
  • Support Network Conferencing Join for SLA line
  • Support Call Park Enhancement - Aim Park
  • Improvements to Blocked List user experience
  • Call Control by Client Enhancement: Transfer to Voicemail
    Users can now use the client to call control Zoom Phone appliances for the transfer to voicemail function.
  • Provision Template Support
    Administrators can configure provision templates to enable/disable low level functions    such as Bluetooth and other functions not involving the Zoom application.
  • Minimize Calendar information for privacy
    Administrators can configure devices to display minimal calendar information.
  • Meeting Notification Handling
    New options/settings to handle how meeting notifications are displayed on the device.
  • Audiocodes C470HD upgrade Android OS 9 to Android OS 12
    Administrators may now select the option to initiate the upgrade of Audiocode devices to Android OS 12. Please note this will not be performed using the normal Automatic Upgrade options and the administrator must initiate the upgrade.
  • Support for Poly CCX 505