Account owners and admins must add site information and enter information in all required fields to allow visitors at this location. Account owners and admins can add or edit the organization name, office name, address, and timezone of the site.

This article covers:

• How to add site information
  • Add site information for the account, country, state, and city settings
  • Add site information for the campus, building, and floor levels

Prerequisites for adding site information in Visitor Management

• Pro, Business, Education, or Enterprise account
• Account owner or admin privileges
• Visitor Management license

How to add site information

Add site information for the account, country, state, and city settings

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Workspaces Management then Visitor Management.
3. Use location hierarchy to access the hierarchy level you want to enable this setting for (country/region, state, or city).
4. Click Settings for that location (Country/Region Settings, State Settings, or City Settings) to enable it for the location.
   You can also click Account Settings to change the setting for the entire account.
5. Click the Invitation Settings tab.
6. Under Add site information, enter the organization name.

Add site information for the campus, building, and floor levels

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Workspaces Management then Visitor Management.
3. Use location hierarchy to access the hierarchy level you want to enable this setting for (campus, building, or floor).
4. Click Settings for that location (Campus Settings or Building Settings) to enable it for the location.
   • To access Floor Settings:
     1. Access the building level.
     2. Click the Floors tab.
     3. To the right of the floor you want to manage, click Edit.
        You will be directed to the floor’s settings.
5. Click the Invitation Settings tab.
6. Under Add site information, enter information in all required fields:
   Note: (Optional) To prevent all users in your account from changing these settings, click the lock icon .
   • Organization name: Enter the name of your organization.
   • Office name: Enter the name of the office.
   • Address: Enter the office address.
   • Timezone: Click the dropdown menu and select the timezone of this site.
   • Details: Enter details about this site.
7. Click Save.