Adding site information in Visitor Management

Account owners and admins must add site information and enter information in all required fields to allow visitors at this location. Account owners and admins can add or edit the organization name, office name, address, and timezone of the site.

This article covers:

Prerequisites for adding site information in Visitor Management

How to add site information

Add site information for the account, country, state, and city settings

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
  2. In the navigation menu, click Workspaces Management then Visitor Management.
  3. Use location hierarchy to access the hierarchy level you want to enable this setting for (country/region, state, or city).
  4. Click Settings for that location (Country/Region Settings, State Settings, or City Settings) to enable it for the location.
    You can also click Account Settings to change the setting for the entire account.
  5. Click the Invitation Settings tab.
  6. Under Add site information, enter the organization name.

Add site information for the campus, building, and floor levels

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
  2. In the navigation menu, click Workspaces Management then Visitor Management.
  3. Use location hierarchy to access the hierarchy level you want to enable this setting for (campus, building, or floor).
  4. Click Settings for that location (Campus Settings or Building Settings) to enable it for the location.
  5. Click the Invitation Settings tab.
  6. Under Add site information, enter information in all required fields:
    Note: (Optional) To prevent all users in your account from changing these settings, click the lock icon .
  7. Click Save.