Accessing the meeting and webinar history report

The Meeting and webinar history report lets account owners, admins, users with access to Usage reports for all users, and meeting hosts review historical meeting and webinar activity within a selected time range of up to one month. Users with scheduling privileges may also access reports for meetings or webinars they are delegates for when reports access is enabled.

Depending on your permissions, you can use this report to:

• Find meeting, webinar, participant, and host information
• View participant attendance
• Review waiting room activity
• Customize report columns
• Generate survey reports
• Export meeting and webinar data

This article explains how to access, filter, view, and export historical meeting and webinar reports in the Zoom web portal. Learn more about getting started with Zoom reporting.

Requirements for accessing the Meeting and webinar history report

• Pro, Business, Education, or Enterprise account
• Licensed user with a Zoom Meetings license to access reports of meetings and webinars you've hosted
• Access to Meeting and webinar history reports for all users requires account owner, admin, or a custom role with access to Usage reports
• Access to Meeting and webinar history reports for meetings and webinars you've hosted or scheduled on behalf of other users requires host privileges or scheduling privileges with reporting access

Limitations of accessing the Meeting and webinar history report

• If a meeting or webinar was scheduled before you were assigned a license but the session was hosted after you became a licensed user, you will have access to the reports generated for the meeting or webinar.
• If a meeting or webinar was both scheduled and hosted before you were assigned a license, reports for that session will not be available.

How to access the Meeting and webinar history report

Depending on your role and permissions, you can access the Meeting and webinar history report either through the Admin Center or My account in the Zoom web portal. Select the navigation path that applies to your account below.

Access the Meeting and webinar history report for the entire account (Admin Center)

1. Sign in to the Zoom web portal as an account owner, admin, or user assigned a custom role with access to Usage reports for all users.
2. In the top-right corner, click your profile picture or initials, then click Admin Center.
3. In the side menu, click Reports , then click Usage reports from the drop-down options.
4. Click Meeting and webinar history.
   The Meeting and webinar history report will appear.
5. Choose from the following tabs depending on the report you want to see:
   • By meetings/webinars: View reports grouped by individual meetings or webinars.
   • By hosts: View reports grouped by hosts.
     Note: This report view is only available for account owners, admins, and users assigned a custom role with access to Usage reports for all users.

Access the Meeting and webinar history report for your personal account (My account)

1. Sign in to the Zoom web portal as the meeting host or user/delegate with scheduling privileges.
2. In the top-right corner, click your profile picture or initials, then click My account.
3. In the side menu, click Reports , then click Meetings & Webinars from the drop-down options.
4. (Optional) Click the Usage reports tab if it's not automatically selected.
5. Click Meeting and webinar history.
   The Meeting and webinar history report will appear.

How to use the Column management panel

You can use the Column management panel to customize which meeting and webinar data appears in the Meeting and webinar history report. You can show or hide available columns to see the data most relevant to you.

1. Access the Meeting and webinar history report.
2. (Optional) If you're an account owner, admin, or user assigned a custom role with access to Usage reports, click the By meetings/webinars tab.
   The Meeting and webinar history report will appear.
3. In the report, scroll to the right of the columns, then click the gear icon .
   The Column management panel will appear.
4. In the Column management panel, choose the columns you want to appear in the report:
   1. In the search field, enter the name of the column you want to manage.
   2. Expand the primary checkboxes to see and choose from all the available columns under each category:
      • General: View general meeting and webinar information.
      • Feature used: View information about features used during the meeting or webinar.
      • Tracking fields: View the scheduling tracking fields.
      • Custom fields: View custom fields associated with the meeting or webinar.
        Note: You must select the specific checkbox of every column you want to see for the data to appear in the report. Unselected columns will be hidden from view.
   3. (Optional) To show all the available columns on the report, select all the primary checkboxes.
      Note: Selecting a primary checkbox will automatically select all columns listed under it.
   4. (Optional) To show only specific columns on the report, select the checkbox beside each column you want under each primary checkbox.
   5. (Optional) To revert to the default settings, click Reset.
   6. After making your selection, click Apply.
      The selected columns and corresponding meeting and webinar data will appear on the Meeting and webinar history report.

How to view reports in the Meeting and webinar history report

The Meeting and webinar history report provides different report views based on your permissions. You can view historical reports grouped by meetings, webinars, or hosts within a selected time range of up to one month.

View reports grouped by meetings or webinars

1. Access the Meeting and webinar history report.
2. (Optional) If you're an account owner, admin, or a user assigned a custom role with access to Usage reports for all users, click the By meetings/webinars tab.
3. At the top of the page, use the following filter options to sort the data:
   • From and To fields: Select a time range within one month.
   • Meetings and webinars drop-down menu: Filter by Meetings, Webinars, or both.
   • Has any data drop-down menu: Filter by the selected data.
   • Feature usage drop-down menu: Filter by the selected feature, then click Apply.
     Note: You can select multiple features in this drop-down menu.
   • Search field: Enter a meeting or webinar topic or ID.
4. After making your selection, click Search.
   The Meeting and webinar history report will show data based on your selected filters and grouped by meetings and webinars.

View reports grouped by hosts

1. Access the Meeting and webinar history report.
2. Click the By hosts tab.
3. At the top of the page, use the following filter options to sort the data:
   • From and To fields: Select a time range within one month.
   • Meetings and webinars drop-down menu: Filter by Meetings, Webinars, or both.
   • Paid and basic drop-down menu: Filter by Paid, Basic, or both.
   • Search field: Enter a host name or email address.
4. After making your selection, click Search.
   The Meeting and webinar history report will show a summary of the following data based on your selected filters and grouped by hosts:
   • Active hosts: Shows users who scheduled at least one meeting within the selected time range.
   • Number of meetings and webinars: Shows the number of meetings and webinars included in the selected filters.
   • Total participants: Shows the total number of participants included in the selected filters.
   • Total meeting minutes: Shows the combined number of meeting minutes accumulated by all participants included in the selected filters.
   • Total duration: Shows the combined duration of meetings and webinars included in the selected filters.
     Below the summary, more information will appear under these columns:
     • Host: Shows the email address or name of the host.
     • Type: Shows the user type of the host.
     • Number of meetings and webinars: Shows the number of meetings and webinars hosted by the specific host.
     • Participants: Shows the number of participants hosted by the specific host.
     • Meeting minutes: Shows the combined number of meeting minutes accumulated by all participants hosted by the specific host.
     • Duration (minutes): Shows the combined duration of meetings and webinars hosted by the specific host.
     • Department: Shows the department that the host belongs to.
     • Group: Shows the group that the host belongs to.
5. (Optional) Under the Host column, you can click the email address or name of an active host to view more detailed information about the meetings and webinars they've hosted.

How to view participants report

Depending on your role and permissions, you can view a participants report in the Meeting and webinar history report for meetings and webinars you hosted, scheduled, or have access to through account-level reporting permissions. Meeting hosts and users/delegates with scheduling privileges can only view reports for meetings and webinars they hosted or scheduled, while account owners, admins, and users with access to Usage reports for all users can view reports across the entire account.

Notes:

• Participants who attempt to join before the host starts the meeting will see a Waiting for host to start the meeting message. In the Participants report, they are not recorded as participants who stayed in the waiting room until the host starts the meeting.
• Participants who attempt to join after the host starts the meeting will see a Host has joined. We've let them know you're here message. In the Participants report, they are recorded as participants who stayed in the waiting room.
• If the meeting never starts, participants waiting for the host to start the meeting are not recorded in the report.

1. View reports grouped by meetings or webinars.
2. In the Meeting and webinar history report, scroll to the right of the meeting or webinar you want and find the Participants column.
   Note: The Participants column shown here does not include the number of participants who only stayed in the waiting room but were never admitted to the meeting or webinar. You can obtain waiting room activity data when you generate the Participants report below.
3. Under the Participants column, click the participant count or number.
   The Participants pop-up window will appear with the participant details, including participant names, email addresses (if signed in to a Zoom account), join and leave times, meeting duration, guest status, and whether participants entered the waiting room before joining the meeting.
   Notes:
   • The In waiting room column indicates whether a participant entered the waiting room before joining the meeting.
   • If the In waiting room is marked Yes and there's no other corresponding row or entry marked No for the same participant, then the participant remained in the waiting room and was never admitted to the meeting.
4. (Optional) In the top-left corner of the Participants pop-up window, you can select the following checkboxes:
   • Export with meeting data: View and export with meeting or webinar data.
   • Show unique users: Consolidate duplicate participant entries, such as participants who first joined the waiting room and were later admitted to the meeting.
5. (Optional) In the top-right corner of the Participants pop-up window, you can click Export to download the report and add it to the Report queue panel.
   The Participants report will be downloaded to your computer as a CSV file and appear in the Report queue panel.

How to generate meeting or webinar survey reports

You can use the survey report to review responses collected from meeting or webinar surveys after they have ended. Learn more about using post-meeting survey and reporting.

1. Access the Meeting and webinar history report.
2. Scroll to the right of a meeting or webinar you want to manage, then click the Generate detailed report icon .
3. Click Survey Report.
   The survey report will be downloaded to your computer as a CSV file and added to the Report queue panel.

How to export Meeting and webinar history reports

You can export meeting and webinar history reports to download data for offline review or record keeping.

Export Meeting and webinar history reports

1. Access the Meeting and webinar history report.
2. (Optional) If you're an account owner, admin, or user with access to Usage reports, click the By meetings/webinars tab.
3. In the top-right corner, click the Export drop-down, then select from the following options:
   • Export: Export the meeting and webinar history report.
   • Export the list with participants details: Export the report with participant details.
   • Export the list with features used: Export the report with information about features used.
     The exported meeting and webinar report will be downloaded to your computer as a CSV file and added to the Report queue panel.

Export active hosts reports

Note: An active host is a user who scheduled at least one meeting within a selected time range.

1. Access the Meeting and webinar history report.
2. Click the By hosts tab.
3. In the top-right corner, click Export.
   The exported active hosts report will be downloaded to your computer as a CSV file and added to the Report queue panel.

Export meeting and webinar reports of a specific host

1. Access the Meeting and webinar history report.
2. Click the By hosts tab.
3. Under the Host column, click the email address or name of the host.
   A list of meetings and webinars of the selected host will appear.
4. In the top-right corner, click the Export drop-down, then select from the following options:
   • Export: Export the selected host's meetings and webinars history report.
   • Export the list with participants details: Export the report with participant details.
   • Export the list with features used: Export the report with information about features used.
     The exported meeting and webinar report for the selected host will be downloaded to your computer as a CSV file and added to the Report queue panel.

How to use the Report queue panel

The Report queue panel lists reports that have been generated. From the queue, you can download completed reports or remove reports that you no longer need.

1. Access the Meeting and webinar history report.
2. In the top-right corner of either the By meetings/webinars tab or By hosts tab, click Report queue.
   The Report queue panel will appear.
3. In the Report queue panel, use the Task and Generate time columns to find and review the report you want.
4. (Optional) To the right of the report you want to manage, click the Download icon to download it to your computer as a CSV file.
5. (Optional) To the right of the report you want to manage, click the Trash icon to delete it from the queue.