Zoom provides up-to-date release notes for Visitor Management. This article contains information about recent changes to Visitor Management, including new and enhanced features, updates to existing features, and bug fixes. In addition, you can find information about upcoming changes (if available) and see a full history of updates made in the last two years.
Notes:
Upcoming Releases
Details about upcoming releases will be posted as they become available.
May 5, 2024
New and enhanced features
- Admin features
- Set Visitor Management admin permissions at the location level
Account owners and admins can assign Visitor Management admins at the location level instead of just the account level. This allows admins only to have access to certain locations, preventing them from accessing locations outside their role. The location-level admin permissions can be set in the Custom Scope section of user roles and directly in the location settings.
Resolved issues
Current Release
April 21, 2024
New and enhanced features
- Admin features
- Visitor Management privilege delegate permission
Users can assign a delegate in their account to invite, reserve a desk for visitors, and edit invitations on their behalf.
- Developer features
- Visitor Management webhooks
Account owners and admins can utilize the visitor check-in webhook to get notifications when visitors check-in. They can use the visitor invitation webhook to get notified when a visitor is invited, as well as when an invitation is updated or deleted.
- User features
- Visitor Management in Zoom mobile app
Visitor Management is accessible through the Zoom mobile app. Users can initiate and manage visitor invitations directly from their mobile devices. This feature enables core visitor management capabilities on mobile devices.
Resolved issues
- Minor bug fixes
- Security enhancements
Previous Releases
March 16, 2024
New and enhanced features
- Admin features
- View questionnaire answers in Invitation Details
In the Invitations tab, account owners and admins can view the questionnaire answers in the Invitation Details panel. - Manage visitor registration and check-in notifications
In account settings, account owners and admins can enable or disable notifications to a host when a visitor registers onsite or checks in onsite. By default, notifications to a host are turned off when a visitor registers onsite and are enabled when a pre-registered visitor checks in.
- User features
- Support for CSV upload for batch invitations
Hosts can upload a CSV file to send out a batch of visitor invitations, up to 1000 invitations at a time. - Add a note about a visitor invitation for admins
When creating an invitation, the user/host can enter a note to send to the account owner or admin. The note is private and will not be visible to visitors. The account owner or admin can view the note in the invitation details.
Note: There is a maximum limit of 500 characters.
Resolved issues
- Minor bug fixes
- Security enhancements
January 12, 2024
New and enhanced features
- Introducing Visitor Management
Account owners and admins can set up visitor management settings and invitations within the admin web portal. They can view metrics and download reports that track visitors' metrics. Account owners and admins can see when visitors are scheduled to come into the office and pair visitor management with a badging system.