Assisting provisioning for Avaya J100 series

 

The Avaya J100 series IP phones offer Zero-Touch provisioning (ZTP), however, if ZTP fails you can follow the below instructions to assist in provisioning the phone using the enrollment code.

Note: The assisted provisioning using the Zoom provisioning URL is not available for Avaya J100 series phones, so you must use the enrollment code.

Prerequisites for assisting in provisioning an Avaya J100 series phone

How to provision an Avaya J100 series phone with assisted provisioning using the Enrollment code

  1. Review the prerequisites list to ensure you are prepared.
  2. Open a web browser and ensure you can access https://des.avaya.com
    Note: This is to ensure your network connection is correct.
  3. Factory reset the phone by doing the following:
  4. Find the Enrollment code, by doing the following: