Importing and exporting bot flows

Zoom Virtual Agent admins can utilize the option to export or import bot flows, simplifying the process of creating complex bot flows in the bot flow editor. This becomes particularly useful in scenarios where a company operates multiple bots, requiring the sharing of bot flows across different groups.

Requirements for importing and exporting bot flows

Table of Contents

How to import bot flows

  1. Sign in to the Zoom web portal.
  2. In the navigation menu on the left, click AI Studio then Virtual Agents.
  3. Click on the name of the bot flow you want to import.
  4. Click the Bot Flows tab.
  5. Next to the Add Flow button, click Import.
  6. In the Import Bot Flow window, provide the following details:
  7. Click the Import button to upload the bot flow.
  8. Click Add.
    You will be directed to the bot flow canvas where you can edit the bot flow and publish it.

How to export bot flows

  1. Sign in to the Zoom web portal.
  2. In the navigation menu on the left, click AI Studio then Virtual Agents.
  3. Click on the name of the bot flow you want to export.
  4. Click the Bot Flows tab.
  5. Click on the specific flow you want to export.
    You will be directed to the bot flow canvas.
  6. In the top-right corner, click the ellipses icon .
  7. Click Export.
    The exported bot flow will be saved to your device.
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This article applies to Zoom Virtual Agent classic chatbot. If you are using other Zoom Virtual Agent types, such as chat agent or voice agent, refer to their respective documentation for setup and channel deployment instructions.