Release notes for February 3, 2024

• Release notes for Zoom Events and Zoom Sessions
• Release notes for Zoom Node

Release notes for Zoom Events and Zoom Sessions

Changes to existing features

• Add ticketing reports link in the Manage Registrants section
  In the Manage Registrants section of the event creation setup, hosts can use a direct link to access ticketing/registrant reports. Previously, hosts could only access ticketing/registrants reports in the Analytics section.
• Updates to event access columns in Analytics reports
  There are updates to the Analytics standard (CSV) reports, Event Attendance Details and General Ticket Registration reports, to provide event access information to hosts on how attendees joined their event and which event access link was used. The Event Access Name, Authentication Method, and Access Type columns have been added to the reports. The Event Access Type column has been changed to Event Experience. The Access Type column's possible values are:
  • Registration Link
  • Group Join Link - No Registration Required
  • Group Join Link - Registration Required
• Remove recording and livestreaming disclosures from event detail page
  Disclosures for recording and livestreaming are removed from the event detail page. All attendee entry points have terms of acceptance that notify attendees about recording and livestreaming.
• Optimize registration for upcoming sessions in the recurring sessions event lobby
  On the lobby page of a recurring session, attendees can register for an upcoming session or watch a previously recorded session without having to complete the entire registration flow. Attendees can click a button to register for or watch a recording.
• Remove the Join button from the event detail page for recurring sessions events
  Attendees cannot join a session for a recurring sessions event from the event details page. The Join button has been removed from the event details page.

New and enhanced features

• Admin features
  • Zoom Events APIs Management
    Account owners and admins can enable or disable Zoom Events APIs Management for users in their account. When enabled, this setting allows access to Zoom Events through API and allows integrations authenticated by users with this setting to execute actions on behalf of hub hosts, such as creating events or syncing registrants and attendees.
  • Enable or disable Zoom Events Image Generation
    Account owners and admins can enable or disable the Zoom Events Image Generation feature. When enabled, hosts can use Zoom AI to create images to use in their event. This feature is disabled by default.
• Analytics features
  • VOD Survey Response changed to Survey Count
    The Video On Demand (VOD) Surveys metrics are changed from the survey response rate (percentage) to the number of responses. The response percentage is calculated, based on the number of users who viewed the video channel survey.
  • Remove empty columns from Custom Report Builder CSV file
    When an event organizer creates a report in the Custom Report Builder tab, they can choose to include or exclude empty rows that have no data in their CSV reports.
• Attendee features
  • Enhancements to attendee join methods for events
    Attendees will receive join methods and information about how to use each join method for their event in the confirmation email after registration. The same set of join methods is available on the ticket page after registration. Additionally, attendees can access the alternative join methods in the event lobby.
  • Purchase a second ticket on the Zoom Events Companion app
    Registered attendees (who already hold a ticket to the event) can purchase and register again for a second event ticket on the Zoom Events Companion app.
• Developer features
  • Zoom Events API privilege permission
    When an account admin is granted API privileges, they can access all event data via API across all hubs. Previously, a user needed to be a host in the respective hub for the event to access event data via API across all hubs.
  • API support for group join links
    A CRUD (create, read, update, and delete) API is available for creating and modifying group join links.
  • First name and last name attributes added to reporting API
    All reporting APIs support registrants' first name and last name.
• Event setup features
  • Generate an image using Zoom AI Companion in Email Builder
    When hosts view an existing image component or add a new image component in Email Builder, they can generate an image using Zoom AI Companion.
  • Use custom URLs for events
    The event organizer can define the custom URL for each registration and group join link within the event creation setup.
    Note: This feature is currently in beta and is only available for approved users.
  • Enhancements to the Zoom Events Image Generation with AI Companion feature
    In addition to the user's prompt, three recommended alternative prompts (based on the user's prompt) have been added to the Zoom Events Image Generation feature. Generated images that are inserted are added to the Zoom Events image library automatically. Hosts can also use the Image Generation feature for more areas in the event creation setup:
    • Main Event Image
    • Session Image
    • Expo images
    • In-session branding (virtual background)
    • Production Studio
  • Add e-badge and QR code components to Email Builder
    Components for e-badges and QR codes are added to Email Builder. Hosts can use these components for hybrid event check-ins. This feature is supported in the Pre-registration Confirmation, Free Ticket Confirmation, Paid Ticket Confirmation, and Event Reminder email templates. Previously, event attendees who were attending an in-person event had to retrieve the QR code in the Zoom Events Companion app to scan their tickets.
  • Add Event Join Methods component in Email Builder
    Hosts can use the Event Join Methods component in Email Builder to include joining by Zoom Rooms, phone, SIP, H.323, and alternative join methods in Zoom Events emails. This feature is an optional component and applies only to single-session and recurring sessions events. This component will be available in the following emails:
    • Free Ticket Confirmation
    • Paid Ticket Confirmation
    • Pre-registration Confirmation
    • Event Reminder
  • Standardize all email template time zones to the event time zone
    Email preview, test emails, and sent emails all use the Zoom Event's time zone that is set in the event creation setup.
  • Automate third-party calendar invitations with event details from event creation setup
    After a host creates a group join link, they can transfer event information directly from the event creation setup to their third-party calendar. After publishing a single-session event, under the group join link, hosts have the option to send the event invitation/details through Google, Outlook, and Yahoo calendars.
• General features
  • Use rich text editing in the custom host message for registrants
    A rich text content block is added as an optional component that the host can use and embed as part of their registration flow. Hosts can add a terms requirement checkbox for registration. This feature allows hosts to customize the registration form to embed disclosure, terms, and privacy policy information in the registration form with the ability to require acceptance to register.
• Host features
  
  • Manage and add attendees to reserved sessions
    Hosts can search for registered attendees and add those attendees to the reserved session. The host's manually added attendees will bypass session limitations (e.g. if all seats are full). Hosts can set open seats to 0 and manually add registered attendees to the reservation list. The added attendees' ticket type must have access to the session.
  • Receive a warning message about inadequate hardware for Production Studio
    When a host's/producer's device does not meet the specified hardware requirements for Production Studio, they will receive a warning message that has information about hardware requirements. This message will appear on the Events Portal and the Zoom web portal.
• Hub features
  • Customize hub Branded URL
    At the hub level, the hub owner or hub host can customize their hub URL based on their branding needs. Additionally, the Hub URL field has been changed to Branded URL.
    Note: This feature is currently in beta and is only available for approved users.
  • Enable or disable hub branding domain
    At the hub level, the hub owner can enable or disable the Branded Domain & URL option. This setting uses the branding domain that is configured in the Zoom web portal. When enabled, and when the branding domain is activated on the Zoom web portal, the hub pages' domain will be updated to the branding domain, including all events and videos on demand (VODs). When disabled, even when the branding domain is activated on the Zoom web portal, the hub pages' domain, all events, VODs, and registration links domains will not be updated. This setting is enabled by default, showing the configured branding domain.
    Note: This feature is currently in beta and is only available for approved users.
  • Customize global branding for hub profile page and all event details pages
    Hub users can set up branding for all event detail pages (of events in the hub) and the hub profile page and enable or disable global branding, using the hub's centralized location, the Branding tab, for global settings. They can configure the color palette for the entire hub’s event detail pages and set it as the default. Once the default branding is set up, all the hub's content pages (hub profile, upcoming/draft/past event detail pages) will load the hub branding automatically by default. Event organizers can also store the event templates in the hub branding library.
• Integration features
  • Restrict HubSpot user-level access
    Account owners and admins can limit configuration access to specific users who are on their Zoom account for more access control.
  • Add Eloqua registration and attendance feeders to program canvas
    The registration and attendance feeder apps appear in the Eloqua Program Canvas. Hosts can capture registration data from Zoom Events and update the contact profile with that data.
  • Add meeting registration to the Eloqua action step
    The Zoom Events attendance feeder includes attendance from a Zoom meeting. When users select the Zoom Meeting option, they can add the meeting ID.
  • Display number of saved triggers per event in the HubSpot configuration table
    ​In the HubSpot configuration table, the Triggers column displays a count of how many triggers are created for that Zoom Event. ​The table is populated with all the published events associated with the account. After triggers are added, saved, or deleted, the number will update accordingly in the Triggers column. This feature allows hosts to easily see which events have saved triggers when they look at the event list.
  • Support for the Hybrid event type in Salesforce
    Salesforce supports Zoom Events' third session type, No meeting or webinar (in-person event type). This session type is not connected with any meeting or webinar and will have its custom Hybrid object in Salesforce. If attendance activity occurs in Zoom Events after the session ends, it will be reflected in the smart campaign, and the attendee object will be updated for those contacts/leads. The Hybrid session type has the following fields populated from Zoom Events:
    • Session Name
    • Start Time
    • End Time
    • Duration in Minutes
    • Attendance (e.g. badge scans)
    • Session description
  • Display warning message for Zoom Events user authorization in Salesforce
    A warning message will be displayed on the Zoom Events user authorization page and the Zoom Events admin settings, reminding users to complete meeting/webinar authentication, depending on the type of sessions they are using for their Zoom Event.
  • Add Recording Watched metric in Eloqua custom object
    The Eloqua custom object is updated to include the Recording Watched activity. The Recording Watched activity will have the watch duration in minutes. This activity is session-specific. For each session that is watched, those separate custom object records are created and updated accordingly. A custom object record will be generated for a Recording Watched activity, even if the attendee did not attend the event while it was live.
• Meeting & Webinar features
  • Admin control of Q&A settings
    The settings for Q&A are available in the Zoom web portal for admins to set the default for all users on the account. Admins can also lock the sub-setting for Allow anonymous questions. When this setting is disabled by an admin, the setting is locked and greyed out in the Zoom Events creation setup.
    Note: This feature will not be immediately available, as it is dependent on a backend server update currently scheduled for the week of February 26, 2024.
  • Support caption settings for simulive sessions
    Hosts can set the caption language for simulive webinars in Zoom Events. Attendees can use closed captions and translated captions when watching simulive sessions. This includes lobby livestreaming of the webinar or simulive session.
    Note: This feature will not be immediately available, as it is dependent on a backend server update currently scheduled for the week of February 26, 2024.
  • Configure Production Studio from the Zoom web portal
    Production Studio is available in both the Zoom web portal and Zoom Events. Hosts can configure Production Studio for webinar sessions that are scheduled on the Zoom Events platform and for Zoom Webinars on the Zoom web portal. All users who have Zoom Events and Zoom Sessions licenses can use this feature.
    Note: This feature will not be immediately available, as it is dependent on a backend server update currently scheduled on February 5, 2024.
  • View Webinar Q&A submissions from before joining
    Account admins can allow webinar attendees to view Q&A submissions before they join the webinar. This feature must be enabled by Zoom, and when enabled, applies to all webinars on the account and requires all hosts and attendees to join with Zoom app version 5.17.0 or higher. Those with a lower app version can still join the webinar, but will neither be able to see the Q&A option on their control toolbar nor participate in Q&A. Without this enabled for your account, webinar attendees can only view Q&A submissions after they join the webinar.
• Special role features
  • Automatically populate speaker networking avatar in speaker profile
    When a speaker has a Zoom Events networking profile with an avatar, their speaker profile avatar will automatically populate with their networking profile avatar.
• Zoom Sessions features
  • Enhancements to the recurring sessions event listing
    On the hub Events page, under the Upcoming tab, hosts find the session information associated with the event under the listing. They can also display the next 10 upcoming sessions' details in the recurring sessions event (if available). In the Past tab, hosts can also find some of the past sessions. The recurring session event and its start-end date are only displayed in the Past tab once the whole event series has ended. For attendees, they can find the past recurring sessions under the hub's event Past tab associated with some occurrences information. Attendees can also find the upcoming recurring sessions under the hub's event Upcoming tab associated with some occurrence information.

Resolved issues

• Resolved an issue where the setting to enable or disable the recording was unavailable when using simulive in Zoom Sessions.
• Resolved an issue where the Recordings Watched field in the Marketo custom object did not correctly call and retrieve the view duration or update it to the custom object.
• Resolved an issue where the speakers' and featured speakers' information—speaker names, titles, and company names—were cut off and did not appear consistently.

Release notes for Zoom Node

Resolved issues

• Minor bug fixes
• Security enhancements