Using the AI Companion dashboard

Account owners and admins can view the usage of some AI Companion features on their account, including the ability to track adoption rates and most active users. These metrics are based on AI Companion usage in meetings hosted by users on your account and AI Companion usage in group chats and channels owned by internal users, as well as 1:1 chats.

Admins can also use the Dashboard for Meetings and Webinars, Zoom Rooms, Team Chat, Whiteboard, and more. Learn how to get started with using the Zoom Dashboard.

Requirements for using the AI Companion dashboard

• Business, Education, or API Plan
• Account owner or admin privileges

Note: AI Companion features may not be available for all regions or account types.

How to access the AI Companion tab of the Dashboard

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Dashboard.
3. At the top of the Dashboard, click AI Companion.
   Available AI Companion usage data for your account will be displayed.

Understanding the AI Companion usage metrics

The first section displays the number of users that have used the given feature, as well as the number of user interactions with those features. The following metrics may be available, depending on which AI Companion features are enabled on the account:

• Meeting summary hosts: The number of users on the account that have used the meeting summary feature in the specified timeframe.
• Meetings with summaries: The number of meetings on the account that have used the meeting summary feature in the specified timeframe. Users attending external meetings where AI Companion features were used are not included.
• Meeting questions users: The number of users on the account that have used the in-meeting questions feature in the specified timeframe.
• Meetings with questions: The number of meetings on the account that have used the in-meeting questions feature in the specified timeframe.
• Team Chat compose users: The number of users on the account that have used the Team Chat compose feature in the specified timeframe.
• Team Chat compose events: The number of Team Chat messages composed with the Team Chat compose feature on the account in the specified timeframe.
• Team Chat thread summary users: The number of users on the account that have used the Team Chat thread summary feature in the specified timeframe.
• Team Chat thread summaries generated: The number of thread summaries generated with the Team Chat thread summary feature on the account in the specified timeframe.
• Smart Recording users: The number of users on the account that have used the smart recording feature in the specified timeframe.
• Smart Recording generated: The number of smart recordings created on the account in the specified timeframe.

You can also filter the metrics to view them from a specific timeframe, department, or group. To adjust the timeframe of these metrics, click the drop-down menu above this section and choosing from the following options:

• Daily: View the current day’s usage metrics.
• Weekly: View the past week’s worth of usage metrics. This includes the present day and the 6 previous days.
• Monthly: View the past month’s worth of usage metrics. This includes the present day and the 27 previous days, regardless if the month has 30 or 31 days.

Understanding usage trends

The next section of the AI Companion dashboard provides similar information, but in a graph format to show trends over time. Admins can:

• Choose a time range to view metrics for that period
  Note: This time range also affects the Top 10 users section below.
• Click color-coordinated metrics to add or remove their data from the graph
• Hover over plot points to view exact details for that date
• Export as a CSV or JPEG file by clicking the download icon in the top-right corner of a usage chart

Understanding top 10 AI Companion users

Admins can view the top 10 users on their account taking advantage of AI Companion features. Also affected by the time range selection above, overall top 10 users by usage are displayed by default, but this can be filtered also by usage of individual AI Companion features.

• Times used: This column indicates the total number of AI Companion uses for each user, or the total number of uses of the selected AI Companion feature for each user.
• Features used: This column indicates the AI Companion features used by this user. The features used by each user remain visible, even if the top 10 list is filtered by individual features and the times used column has removed those features from the count.