This article details upcoming end-of-support notices for Zoom’s Virtual Desktop Infrastructure (VDI) and platforms supported by VDI. These changes will also be covered in the VDI release notes, but are announced here ahead of those releases and timelines in order to allow additional time to prepare for these changes.
With the 5.17.10 release, currently scheduled for March 2024, this will be the last version to support VDI clients on 32-bit devices. VDI plugins will not yet be affected, but end-of-support for VDI plugins is planned for much later in 2024, although no exact date has been set yet. Lower VDI client versions will be unaffected and continue to support 32-bit devices until they succumb to a future quarterly lifecycle enforcement.
Zoom is ending support for 32-bit devices for a number of reasons, including the inherent security issues resolved by 64-bit architecture and improved memory performance with 64-bit architecture.
With the upcoming 5.17.10 release, currently scheduled for March 2024, Zoom will be ending support for Ubuntu version 16. Devices still running Ubuntu 16 will need to update to a higher Ubuntu version, or otherwise will have version 5.17.10 (or a later EP of this branch) as the last available version for install or update.
With the upcoming 6.0.10 release, currently scheduled for June 2024, Zoom will be ending support for Windows 7 and Windows 8 operating systems. Devices still running Windows 7 and Windows 8 will need to update to a higher version of Windows or otherwise will have version 5.17.10 (or a later EP of this branch) as the last available version for install or update.