This article is for admins of VDI environments to stay up to date with upcoming and current announcements, issues, and notices regarding Zoom’s VDI offerings. In addition to subscribing to the VDI release notes and VDI downloads pages for the latest release information, admins can subscribe to this page to be updated when other important new announcements and information are available.
Due to VMware Horizon being rebranded to the Omnissa Horizon, a new release of Zoom’s VDI plugin and host are required to continue VDI optimization before updating your Horizon environment from the VMware Horizon to the new Omnissa Horizon client and desktop components. For more information about the VMware to Omnissa branding change and what is required to update your Zoom software for the new Omnissa products, please see our article on updating to the Omnissa Horizon compatible Zoom VDI Client.
Users who have deployed the Windows 64-bit VDI client may experience an issue where the VDI client exits after users log in. This issue has been determined only to occur when installing the 64-bit version of the Zoom Client on a limited set of servers running on a specific processor. The current solution requires using one of two workarounds outlined in the following article. Zoom is working to provide a permanent solution and will post an update as soon as possible. Learn more about this issue, as well as workarounds to resolve the issue.
The 5.17.10 and 5.17.11 VDI Zoom Meeting client releases have been replaced with version 5.17.12. A reporting issue has been found in releases 5.17.10 and 5.17.11. Neither version is displayed in the VDI Dashboard for the VDI Host Version report. The problem was corrected in release 5.17.12, and Zoom removed the links for the two earlier releases to prevent customers from installing a version with a known problem. For customers who have already downloaded and installed an earlier release, we recommend updating to 5.17.12 as soon as possible to ensure their VDI Host reports provide accurate information.
Zoom is working with Citrix to address an issue that affects the Zoom VDI Plugin for macOS and may affect the Zoom VDI Plugin for Linux when using the recent 2311 and 2402 Citrix Workspace application releases from Citrix. End users who update to either of these releases of the Citrix Workspace application may experience a problem when their VDI desktop is receiving a share session from someone who has enabled the option to “Share sound”. Instead of hearing the audio from the remote participant’s computer, no audio is heard.
While Zoom works with Citrix to provide a long-term solution, admins can disable the Support for multiple audio devices feature within Citrix, which is the underlying feature causing the issue.
defaults read com.citrix.receiver.nomas audioRedirectionV4
defaults write com.citrix.receiver.nomas audioRedirectionV4 -bool No
The VDI release process has the following auto-update release availability:
Learn more about updating the VDI client and plugin.
With the upcoming 6.0.10 release, currently scheduled for June 2024, Zoom will be ending support for Windows 7 and Windows 8 operating systems. Learn more about this end of support.
With the 5.17.10 release, Zoom has ended support for 32-bit devices (VDI client only), as well as Ubuntu 16. Learn more about this end-of-support.