Managing the single-session lite Webinar Settings section

The Webinar Settings section in the single-session lite event setup allows you to set advanced options for the session. When you change a setting that impacts the session experience while a session is in progress, the setting change will only impact a session once it's closed and reopened. 

Learn more about creating a single-session lite event.

Notes:

• When account owners and admins disable and lock web portal settings that affect core features in Zoom Events (i.e., polls, webinar resources, etc.), those features will be greyed out and display the lock icon . The host can hover their mouse over the locked feature and view the message that they cannot use that feature because it has been disabled and locked by an admin.
• Once a webinar or meeting session has started, changes to settings that impact in-session experiences will not take effect immediately. When a session is running, and the host makes a change to a setting that impacts the in-session experience, they will receive a notification that alerts them that they must restart any running sessions to apply the setting to the session.

This article covers:

• How to access the single-session lite Webinar Settings section
• How to manage the Webinar Settings section

Prerequisites for managing the single-session lite Webinar Settings section

• Pro, Business, Enterprise, or Education account
• Zoom Sessions Unlimited license or Zoom Sessions Pay Per Attendee license
• Stripe or PayPal Business account is required to create paid events

How to access the single-session lite Webinar Settings section

1. Create a single-session lite event or edit an upcoming event to access the event setup.
2. In the left navigation menu, click In-Session, then click Webinar Settings.

How to manage the Webinar Settings section

1. Access the single-session lite Webinar Settings section.
2. Under Webinar In-Session Settings, select the in-session settings you want:
   • Use Zoom web settings: When you select this, all settings listed below will be changed to reflect what has been already set on the Zoom web portal. Click Check Zoom Web Portal Settings to view your web portal settings on your Zoom account.
     Notes:
     • After you select Use Zoom web settings, all changed settings will reflect what has been already set on the Zoom web portal. When options are updated on the Zoom web portal, the Zoom Events platform will immediately respond to those updates. Changes that are made to web portal settings apply to all published and drafted Zoom Events.
     • If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.
   • Customize settings below: Changes made to the settings listed below will apply only to this event.
3. Customize the following settings (specific settings will be available, depending on the meeting or webinar event type):
   • Webinar Video
     • Host video: When enabled, the host will be able to display their video during the session.
     • Participants video: When enabled, attendees will be able to display their video during meeting session types.
       Note: This toggle appears only when the session type is a meeting.
   • Webinar Audio: Hosts can manage the audio types that attendees can use to join sessions. The available audio types will have an Enabled label next to them; unavailable audio types will have a Disabled label. You can adjust settings until registration starts. PSTN's voice-only features and local toll calls are available for all Zoom Sessions license holders; attendees can see and use local toll numbers to call into the event. Other PSTN features (toll-free, call-me, etc.) are attached to a premium audio conference license. Additionally, Zoom Sessions supports Public Switched Telephone Network (PSTN) and Session Initiation Protocol (SIP) so that more users can join events from their devices.
     
     • Note: There are 4 possible ways to use PSTN and SIP to join a Zoom Session event:
       • Toll dial-in (free to use for all paid Zoom Meetings accounts)
       • Premium toll dial-in
       • Toll-free dial-in
       • Call me
     • Phone audio, toll calling charges may apply: If the host has a Zoom Sessions license or Zoom Sessions Pay Per Attendee license and has Telephone audio enabled in their account settings, they can disable or disable the telephone audio toggle in the event creation flow. When the account setting for Telephone audio is disabled, the corresponding join method’s status is disabled and cannot be adjusted in the event creation flow.
       Note: The capacity of the host’s dial-in number is decided by their license.
       
       • View/Add Dial-in Countries/Regions: Select the countries' or regions' dial-in numbers that will be listed in the email invitation.
         1. Under the Phone audio, toll calling charges may apply toggle, click View/Add.
            A pop-up window will appear.
         2. In the pop-up window, select the country's or region's checkbox that you want to add. You can also search for a country or region.
            When selected, the country or region will appear under Selected Countries/Regions.
         3. (Optional) Under Selected Countries/Regions, adjust the order in which the dial-in numbers will appear in the email invitation.
         4. (Optional) Select the Include toll-free numbers checkbox.
         5. Click Save.
     • Computer audio: Computer audio is enabled by default for all users. If the host disables computer audio in their account settings, the event will have no audio on the client and will receive an error message.
     • SIP/H.323 Room System Audio: All events will support PSTN and SIP by default, depending on the license and account setting. When creating events, hosts can disable PSTN and/or SIP. The host’s plan will also decide on SIP availability.
   • Webinar Options 
     • Webinar - HD Video Quality: Activate higher quality video for webinar hosts and panelists. This will use more bandwidth. Select from the following HD video settings:
       
       • Standard HD (720P)
       • Full HD (1080P)
     • Webinar - HD video for screen shared video: Screen-shared videos can receive and send HD.
     • Webinar Q&A: The Q&A settings configure the default settings for when you start this webinar session. You can change the settings in this webinar session. Select the sub-options that you want to enable or disable:
       Note: This feature is only available with Zoom client version 5.17.0 or later.
       
       • Attendees can submit questions: When selected, attendees can submit questions.
         
         • Allow anonymous questions: When selected, attendees can submit anonymous questions.
       • Allow attendees to view
         • answered questions only
         • all questions
     • Webinar - Backstage: When enabled, backstage provides a place for hosts and panelists to meet privately before, during, and after a webinar.
     • Allow webinar to be livestreamed to 3rd party platform: Enabling this feature adds the livestream button to your in-event controls. Attendees will be required to agree to be livestreamed to attend the event, which may affect ticket sales. Activating this feature enables the livestreaming function only. Livestreaming of the event does not automatically start; you will need to manually start the livestreaming of your event.
     • Custom Livestreaming Service: If enabled by the account admin, you can configure custom livestreaming service settings.
       Note: This feature will be unavailable if it’s disabled and locked by a Zoom account admin.
       1. By Custom Livestreaming Service, click Configure.
          A Configure Custom Streaming Service pop-up window will appear.
       2. In the pop-up window, enter information for:
          • Stream URL
          • Stream Key
          • Livestreaming page URL
            Note: Anyone using this link can watch the livestream of the meeting.
       3. (Optional) Select the following checkboxes:
          • Custom streaming service requires authentication to broadcast
          • Configure live stream during the meeting
       4. Click Save.
          Your settings will appear in the Session Controls tab.
       5. (Optional) Click Edit to edit your custom livestreaming service settings.
       6. (Optional) Click Delete to delete your custom livestreaming service settings. If a verification dialog appears, click Delete.
       7. Click Save.
     • Add watermark that identifies the viewing participant: Each attendee sees their own email address embedded as a watermark on any shared content, participant video feeds, or both. When this feature is enabled, meeting participants and webinar attendees will need to authenticate before joining a session.
       
       • Configure the default watermark settings:
         • Single instance: Display a single instance of the watermark.
         • Repeated: Display several instances of the watermark.
         • Visible on: Select whether to display the watermark on Shared content, Video feeds, or Both.
         • Opacity level: Click and drag the circle to adjust the opacity level from 0% to 100%. Lowering opacity levels means the watermark will be more transparent and show the underlying video or shared content.
     • Allow attendees access to Resources during a webinar: Click the toggle to enable or disable it. When enabled, attendees will have access to webinar resources.
   • Webinar Recordings
     • Allow cloud recording: This feature is enabled by default. When enabled, you can record the event. Enabling cloud recording allows hub owners and hub managers to publish recorded sessions to the hub's on-demand recording library. The record button will appear in the event controls and you will have to start the recording manually. All participants with their video and audio enabled—including the host—will be recorded.
       Note: This feature must be enabled before the Automatically record at start time and Include complimentary access to this event's cloud recording with registration features can be enabled.
       • When you click the Allow cloud recording toggle to enable it, hosts can select one of two display options for recorded sessions:
         • Active Speaker with shared screen (auto-selected by default): If you are in active speaker view, the recording will only display the video of the active speaker.
         • Gallery view with shared screen: Gallery view lets you see thumbnail displays of participants, in a grid pattern, which expands and contracts as participants join and leave the meeting. The active speaker is relocated to the current page you are viewing and is highlighted, making it easier to recognize who is speaking.
       • Click Advanced cloud recording settings to select more recording settings from your account in the Zoom web portal.
     • Allow local recording: When enabled, you will be able to record the event.
       Note: This enables the recording feature for use only. You will have to start the recording manually if Automatically start recording when a session starts is not enabled.
     • Automatically start recording when a session starts: When enabled, recording of the event will start automatically when the event starts.
       • Record in the cloud: Select to record the session in the Zoom cloud.
       • Record on local computer: Select to record the session to your computer.
4. Click Save.