Release notes for February 26, 2024
New and enhanced features
- Administrator features
- Setting for sharing AI Companion Meeting Summary by email
Account owners and admins can choose whether or not to include the full Meeting Summary text in the email that is sent to users post-meeting once the summary is generated. When disabled, users will receive only an email notification that the summary is ready, along with a URL for access. They will be prompted to sign into the web portal to view the summary content. This setting is available at the account, group, and user levels and is enabled by default. - Track email activity
Account owners and admins can search for emails and view the emails’ associated activity. - Domain-level Email Sending Control
Admins can now exert precise control over email communication within the domain by adjusting sending limits and the maximum number of recipients. This enhancement empowers account administrators to customize sending limits based on user roles, such as granting higher limits for groups like sales and marketing, ensuring efficient and tailored email communication. Users exceeding the set limits will receive clear error messages, and after a 24-hour period, they can refresh their quota for uninterrupted sending. - All screens mode: Admin control
All screens mode allows the host to request all participants share their screen to present the host with a scrollable side-by-side view of the participants and their shared desktop(s). Account owners and admins can enable or disable this feature at the account, and group levels. Hosts can also enable or disable it for individual meetings. - Auto-move to/from Waiting Room: Admin control
Account owners and admins can automatically move participants to the Waiting Room if the host or alternative host leaves. They can also configure the settings to automatically admit those participants back into the meeting when the host or alternative host returns. These settings are available at the account level, group, and user levels. - ZDM enhanced client reporting mechanism
Account owners and admins can leverage the enhanced client reporting mechanism in Zoom Device Management (ZDM). This mechanism reports a device's enrollment status, including Registered, Waiting to be Registered, and Device is Online but Failed to Register. Admins can choose the behavior for devices that fail to register: Option 1 disables the Zoom client on such devices, while Option 2, by default, does nothing. A GPO/MSI policy, DisableZoomIfNotZDMManaged, is available for the Zoom app to control the behavior of devices that fail to register. Previously, when registration/enrollment failed, customers encountered no error or report, as the failure occurred silently. - View Webinar Q&A submissions from before joining
Account admins can allow webinar attendees to view Q&A submissions from other attendees, even if those submissions were from before they joined the webinar. This feature must be enabled by Zoom, and when enabled, applies to all webinars on the account and requires all hosts and attendees to join with Zoom app version 5.17.0 or higher. Those with a lower app version can still join the webinar, but will neither be able to see the Q&A option on their control toolbar nor participate in Q&A. Without this enabled for your account, webinar attendees can only view Q&A submissions from after they joined the webinar.
- User features
- All screens mode
All screens mode allows the host to request all participants share their screen to present the host with a scrollable side-by-side view of the participants and their shared desktop(s). This feature is designed to provide a more streamlined and straightforward proctoring experience, focused on seeing both the participant video and their desktop share. When activating during a meeting, the host can also choose to allow participants to also view all shared desktops. Admins can control the use of this feature with account and group level settings, with hosts also being able to enable this for individual meetings as well. - Enhancement to Web portal warnings for Production Studio
The warnings displayed in the web portal upon opening Production Studio have been revised to offer more detailed information. These updates explain how not meeting the hardware requirements of Production Studio may impact performance and affect the video resolution visible to attendees. - Additional supported languages for automated captions: Tamil
Automated and translated captioning support is expanding to include captioning for the Tamil language. This is enabled by default, but admins can control the availability of this language through the Automated captions settings within the web portal.
Resolved issues
Note: The Updated design for web-based User Profile in Contacts tab, Meeting Summary next-steps moved to the top, and Anonymous questions for Webinar Q&A: Admin control features have been pulled from release due to issues with deployment and will be available in another upcoming release.
For full notes including version numbers, please see the operating system release notes.
Windows | macOS | Linux | Android* | iOS*
*Note: The mobile releases require additional approval from their respective app stores and may take a few additional days to be available for download.
Changes to existing features
- Upcoming end of support for x86 or x64 Android devices - Android
This is the last planned release to support Android devices with older x86 and x64 architectures, which are no longer currently produced by any manufacturer. With next month’s planned release, Android users will need to upgrade to a device with an ARM processor to continue to receive additional Zoom app updates. - Upcoming end of support for iOS 11 and 12 - iOS
This is the last planned release to support iOS versions 11 and 12. With next month’s planned release, iOS users will need to upgrade to iOS 13 or higher to continue to receive additional Zoom app updates. - Upcoming end of support for Windows 7 and Windows 8 - Windows
This is the last planned release to support Windows 7 and Windows 8 operating systems. With next month’s planned release, Windows users will need to upgrade to Windows 10 or higher to continue to receive additional Zoom app updates.
New and enhanced features
- General features
- Additional MSI/PLIST/GPO/MDM options
- Disable app if ZDM enrollment fails - DisableZoomIfNotZDMManaged - Windows
Disabled by default, this policy allows admins to disable the Zoom app if enrollment of this device into Zoom Device Management fails. Users will be prevented from signing-in, joining a meeting, or any other functions of the Zoom app until ZDM enrollment is successful. - Use backup PAC when PAC download fails - UseBackupPacForDetectFailPolicy - Windows
Disabled by default, enabling this policy will have the app use the last available PAC, if retrieving a newer PAC fails.
- Meeting/webinar features
- All screens mode - Windows, macOS, Linux, Android, iOS
All screens mode allows the host to request all participants share their screen to present the host with a scrollable side-by-side view of the participants and their shared desktop(s). This feature is designed to provide a more streamlined and straightforward proctoring experience, focused on seeing both the participant video and their desktop share. When activating during a meeting, the host can also choose to allow participants to also view all shared desktops. Admins can control the use of this feature with account and group level settings, with hosts also being able to enable this for individual meetings as well. - macOS Sonoma Screen Sharing support - macOS
macOS Sonoma users can utilize the native sharing support built in to app windows on their desktop. Long-clicking the green icon in the top-left of any app window provides the option to Share On Zoom and initiate sharing that window into the active Zoom meeting or webinar. Alternatively, the System Picker option is available when clicking Share in the Zoom meeting window directly, allowing the user to system the native macOS sharing picker. Hosts can also set this option as the default in the Screen Share section of the client settings.
- Meeting features
- Auto-move to/from Waiting Room - Windows, macOS, Linux, Android, iOS
Admins have additional Waiting Room customization options, allowing them to automatically move participants to the Waiting Room if the host or alternative host leaves, as well as automatically admit those participants back into the meeting when the host or alternative host returns. Upon leaving the meeting, the host will be notified that the participants have been moved, and the participants will remain in the Waiting Room to wait for a host to return. This feature supports up to 50 participants in the Waiting Room.
- Webinar features
- View Webinar Q&A submissions from before joining - Windows, macOS, Linux, Android, iOS
Account admins can allow webinar attendees to view Q&A submissions from other attendees, even if those submissions were from before they joined the webinar. This feature must be enabled by Zoom, and when enabled, applies to all webinars on the account and requires all hosts and attendees to join with Zoom app version 5.17.0 or higher. Those with a lower app version can still join the webinar, but will neither be able to see the Q&A option on their control toolbar nor participate in Q&A. Without this enabled for your account, webinar attendees can only view Q&A submissions from after they joined the webinar.
- Team Chat features
- Enhanced UI for Thread Summary with AI Companion - Windows, macOS, Linux, Android, iOS
To enhance the discoverability of the Thread Summary with AI Companion, a dedicated icon will be prominently displayed in the message thread interface for easy access. The Thread Summary option will appear only if there are replies below the main message. Additionally, if reactions are present below the message, a display divider will be included to separate the Thread Summary button from the reactions. - Sort chats at folder-level - Windows, macOS, Linux
To enhance usability, the Team Chat folder will feature sorting view options at the folder level for the desktop client. The available sorting options will include My Custom Order as the default, Unread First, and Alphanumeric with numbers preceded by alphabets. Sorting views for the Starred folder will be introduced in a future release.
- Mail and Calendar features
- Enhancements to Zoom Calendar notifications - Windows, macOS, Linux, Android, iOS
Users are notified before their meetings and events without an attached meeting. They can set notification time intervals to receive more notifications for their events and meetings. - Enhancements to the Zoom Calendar event scheduler - Windows, macOS, Linux
There are several enhancements to align and unify the Zoom Calendar event scheduler with the Zoom desktop client’s event scheduler. - Disable Zoom Mail sound effects - Windows, macOS, Linux, Android, iOS
Users can disable Zoom Mail sound effects in their settings. - Updates to Zoom Mail settings - Windows, macOS, Linux
The Zoom Mail settings page has been enhanced for improved navigation and usability, including the addition of a search bar to more easily find a specific setting. - Add identification for accounts with multiple mailboxes - Windows, macOS, Linux
Users can view the user initials in the top-left corner of the Zoom Mail client to identify which mailbox they are signed in to. Previously, users had to click the Settings dropdown to view which mailbox they were managing. - Support for messages view in Zoom Mail - Windows, macOS, Linux
The Zoom Mail client supports viewing individual emails of the same conversation in an inbox so that users can view the date, time, and timeline of each message. - Share Zoom Calendar events with specific users - Windows, macOS
Users can share their calendars with specific users and assign permissions to each added user. Shared users can view the calendar’s private events. - Delegate access to mailbox - Windows, macOS
Account owners and admins can create delegated mailboxes for managers when their employees leave the company. The account’s escrow admin can add the manager as the delegate for the employee’s mailbox. The manager will have full delegate access to the employee’s mailbox, including both read/write capabilities.
- Phone features
- Obfuscate sensitive data during a call - Windows, macOS, Linux, Android, iOS
If enabled by admins, the feature mutes a user’s DTMF tones when pressing a dial pad key on their screen or keyboard during a call, and asterisks are displayed instead of the actual numbers. - Volume and microphone not optimal notification - Windows, macOS, Linux, Android, iOS
Users experiencing mute, microphone, or speaker issues during a call will now receive a pop-up message alert, enhancing the user experience and expediting the resolution of any audio-related problems during the call.
- Contact Center features
- Inline images for emails - Windows, macOS
Agents can insert inline images directly in the email composer. This allows them to include visual elements without attachments. Also, admins can add inline images to email signatures and assets defined in Zoom Contact Center. - Email channel enhancements - Windows, macOS
The Zoom Contact Center email channel has been enhanced to better differentiate between new incoming emails and replies or forwards of existing conversations. If a new email comes in that is a reply or forward of an existing open engagement, with only an edited subject line, it will now be merged into that existing engagement. This prevents duplicate engagements and keeps the full conversation history together. However, if the new email has the same recipients but is a new conversation, a separate engagement will be created. This update allows Zoom Contact Center to distinguish between continued conversations and new conversations with the same recipients. - UI enhancements to engagement controls - Windows, macOS
There are several UI enhancements to the following features to provide a more consistent experience for agents:
- The Engagement Controls across Voice, Video and Messaging have been moved to a common location in a toolbar below the main engagement area. This will provide agents a very consistent experience to find these controls in the same location for every engagement channel
- Some examples of the engagement controls that have been moved to the common location:
- Voice engagement controls such as mute, upgrading to video, add call, transfer, hold, and recording.
- Video engagement controls such as mute, start/stop video, chat, hold, transfer, share screen, and show captions.
- Messaging engagement controls such as transfer, release, and upgrade to voice/video.
- Redesigned left panel - Windows, macOS
The left panel in the Zoom Contact Center desktop client has been redesigned to provide quicker access to key information and actions. Agents and supervisors can view and filter contacts, access engagement history, and view notifications in a consolidated view.
Resolved Issues
- Minor bug fixes
- Security enhancements
- Resolved an issue with the Outlook calendar integration causing inaccurate host details - Windows, macOS, Linux, Android, iOS
- Resolved an issue regarding transferring calls in specific call queue situations - Windows, macOS, Linux, Android, iOS
- Resolved an issue with remaining signed-in to certain accounts - Windows, macOS, Linux, Android, iOS
- Resolved an issue regarding an inability to view a user’s profile card when in a meeting - Windows, macOS, Linux
- Resolved an issue regarding an incorrect number of recurrences listed when scheduling a recurring meeting - Windows, macOS
- Resolved an issue regarding inconsistent behavior with Daylight Saving Time - Windows
- Resolved an issue regarding links embedded in customized disclaimers - Windows
- Resolved an issue with custom waiting room video playback and VDI environments - Windows
- Resolved an issue with the behavior of the chat reply option - Windows
- Resolved an issue regarding failed SSO sign-ins - iOS
- Resolved an issue with the meeting ID field triggering auto-correct suggestions - iOS
For full notes including version numbers, please see the operating system release notes.
Intune for Android | Intune for iOS
Note: The mobile releases require additional approval from their respective app stores and may take a few additional days to be available for download.
Changes to existing features
- Upcoming end of support for x86 or x64 Android devices - Android
This is the last planned release to support Android devices with older x86 and x64 architectures, which are no longer currently produced by any manufacturer. With next month’s planned release, Android users will need to upgrade to a device with an ARM processor to continue to receive additional Zoom app updates. - Upcoming end of support for iOS 11 and 12 - iOS
This is the last planned release to support iOS versions 11 and 12. With next month’s planned release, iOS users will need to upgrade to iOS 13 or higher to continue to receive additional Zoom app updates.
New and enhanced features
- General features
- Upcoming end of support for x86 or x64 Android devices - Android
This is the last planned release to support Android devices with older x86 and x64 architectures, which are no longer currently produced by any manufacturer. With next month’s planned release, Android users will need to upgrade to a device with an ARM processor to continue to receive additional Zoom app updates. - Upcoming end of support for iOS 11 and 12 - iOS
This is the last planned release to support iOS versions 11 and 12. With next month’s planned release, iOS users will need to upgrade to iOS 13 or higher to continue to receive additional Zoom app updates.
- Meeting/webinar features
- All screens mode - Android, iOS
All screens mode allows the host to request all participants share their screen to present the host with a scrollable side-by-side view of the participants and their shared desktop(s). This feature is designed to provide a more streamlined and straightforward proctoring experience, focused on seeing both the participant video and their desktop share. When activating during a meeting, the host can also choose to allow participants to also view all shared desktops. Admins can control the use of this feature with account and group level settings, with hosts also being able to enable this for individual meetings as well.
- Meeting features
- Auto-move to/from Waiting Room - Android, iOS
Admins have additional Waiting Room customization options, allowing them to automatically move participants to the Waiting Room if the host or alternative host leaves, as well as automatically admit those participants back into the meeting when the host or alternative host returns. Upon leaving the meeting, the host will be notified that the participants have been moved, and the participants will remain in the Waiting Room to wait for a host to return. This feature supports up to 50 participants in the Waiting Room.
- Webinar features
- View Webinar Q&A submissions from before joining - Android, iOS
Account admins can allow webinar attendees to view Q&A submissions from other attendees, even if those submissions were from before they joined the webinar. This feature must be enabled by Zoom, and when enabled, applies to all webinars on the account and requires all hosts and attendees to join with Zoom app version 5.17.0 or higher. Those with a lower app version can still join the webinar, but will neither be able to see the Q&A option on their control toolbar nor participate in Q&A. Without this enabled for your account, webinar attendees can only view Q&A submissions from after they joined the webinar.
- Team Chat features
- Enhanced UI for Thread Summary with AI Companion - Android, iOS
To enhance the discoverability of the Thread Summary with AI Companion, a dedicated icon will be prominently displayed in the message thread interface for easy access. The Thread Summary option will appear only if there are replies below the main message. Additionally, if reactions are present below the message, a display divider will be included to separate the Thread Summary button from the reactions.
- Mail and Calendar features
- Enhancements to Zoom Calendar notifications - Android, iOS
Users are notified before their meetings and events without an attached meeting. They can set notification time intervals to receive more notifications for their events and meetings. - Disable Zoom Mail sound effects - Android, iOS
Users can disable Zoom Mail sound effects in their settings.
- Phone features
- Obfuscate sensitive data during a call - Android, iOS
If enabled by admins, the feature mutes a user’s DTMF tones when pressing a dial pad key on their screen or keyboard during a call, and asterisks are displayed instead of the actual numbers. - Volume and microphone not optimal notification - Android, iOS
Users experiencing mute, microphone, or speaker issues during a call will now receive a pop-up message alert, enhancing the user experience and expediting the resolution of any audio-related problems during the call.
Resolved Issues
- Minor bug fixes
- Security enhancements
- Resolved an issue with the Outlook calendar integration causing inaccurate host details - Android, iOS
- Resolved an issue regarding transferring calls in specific call queue situations - Android, iOS
- Resolved an issue with remaining signed-in to certain accounts - Android, iOS
- Resolved an issue regarding failed SSO sign-ins - iOS
- Resolved an issue with the meeting ID field triggering auto-correct suggestions - iOS
New and enhanced features
- Administrator features
- Managed schedules
Managed schedules are reusable templates that account owners and admins can create, manage, and assign across members of their organization. This allows standardized scheduling for their organization. - Set the default availability for the team events
Account owners and admins can change the default team event schedule availability type, which will change all users’ (under their account) default availability for team events. - Disable custom attendee questions
Account owners and admins can disable custom attendee questions.
- Host features
- Custom buffer time between schedules
Hosts can set custom buffer times in the Before and After fields for their booking schedules.
Resolved Issues
- Minor bug fixes
- Security enhancements
Note: The Updates to booking schedules and Manage and view all users’ booking links and events features have been pulled from release due to issues with deployment and will be available in an upcoming release.
New and enhanced features
- General features
- Proxy support for Zoom Phone on VDI
The Zoom VDI Client and Plugin support retrieving http proxy info, such as the proxy address, username and password. GPO/MSI/PLIST configuration options are also available for administrators to mass deploy web proxy server configurations directly to clients.
Resolved Issues
Resolved Issues
- Minor bug fixes
- Resolved an issue for a subset of users regarding slow startups
- Resolved an issue for a subset of users regarding a 4503 error when editing a meeting in Outlook