Release notes for February 22, 2024
New and enhanced features
- Admin features
- Metadata for recording origin
In the Conversations detail page, users can access a new metadata field indicating the recording origin, making it easier to differentiate between recordings migrated from third-party platforms and those originating from Zoom Revenue Accelerator. This also helps Zoom Revenue Accelerator admins simplify troubleshooting and issue resolution by isolating problematic API-migrated recordings.
- User features
- Link Sharing and Enhanced Text Appending within Compose with AI Companion
Users can seamlessly enhance their Compose with AI Companion experience in Zoom Revenue Accelerator (ZRA) with two key updates. A new Share Link button within the Compose with AI Companion side panel enables users to efficiently copy a Conversation Link without leaving the Compose side panel. Additionally, the Compose logic has been refined to preserve existing text while clearly appending the LLM-generated text, ensuring a more user-friendly and intuitive composing process.
- Integration features
- Support custom CRM fields for Salesforce
Zoom Revenue Accelerator (ZRA) admins can configure the fields associated with standard Salesforce opportunity, account, lead, and contact objects in ZRA. The existing standard fields in Salesforce will be automatically selected by default, and admins can conveniently specify Customer Relationship Management (CRM) custom fields for use in various product areas, such as analytics, conversation, and deal filters. ZRA admins can also specify the Salesforce API Name and associated Display Name for custom fields, and easily track the total number of imported fields for each object after making their selections. Additionally, ZRA admins will receive reminders of the product impact when redefining, reconfiguring, or removing a custom field from ZRA, ensuring a streamlined and informed configuration process.