Configuring activity management for Zoom Mail

Account owners and admins can manage the email activity of all users in their domain. They can also search for emails and view the emails’ associated activity.

This article covers:

Prerequisites for configuring activity management

Note: Pro accounts have the Zoom Mail and Calendar services enabled by default. For Business and Enterprise accounts, the Zoom Mail and Calendar services are disabled by default.

How to access the Activity section

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
  2. In the navigation menu, click Mail/Calendar Management, then click Activity.

How to manage the Activity section

  1. Access the Activity section.
  2. Under Select the domain's email activities, click the dropdown to select the domain.
  3. To the right of User, search by a user's email prefix.
  4. To the right of Operation, click the dropdown, then select the operational action you want to filter.
  5. To the right of Time Range, select the start and end dates to filter.
  6. After you configure your filters, view the following information:
    • Message ID: View the message ID.
    • Operation: View the email activity operation.
    • Added Labels: View the emails' added labels.
    • Removed Labels: View the emails' removed labels.
    • User: View the user's email address.
    • Time: View the time that the email activity occurred.