Configuring and using personalized audio isolation

Users can enable the Personalized audio isolation audio profile, which aims to better differentiate your voice and suppress background noise, even in open environments.

For users who elect to enable personal audio isolation, Zoom will collect an automatic voiceprint from meetings that the user joins to enhance their voice in meetings and suppress background noise. This automatic voiceprint will be stored locally on the user’s device until they delete it, which they can do at any time in their audio settings.

To further improve background noise suppression, users can also choose to make a short voiceprint recording of themselves reading a Zoom-provided script. The reference voiceprint recording will be analyzed by Zoom and used together with the automatic voiceprint to further improve voice isolation in the user’s meetings. The reference voiceprint recording will be stored by Zoom until the user deletes it, which they can do at any time in their audio settings.

Learn more about other available audio profiles.

Note: Personalized audio isolation is not available for Common Area devices or older devices that do not support this feature.

This article covers:

Prerequisites for using personalized audio isolation

Differences when using personalized audio isolation with and without a voiceprint recording

Personalized audio isolation can help filter out background noise, and is more effective if the user elects to create a voiceprint recording. Below details some of the differences between using personalized audio isolation with and without a voiceprint recording.

When personalized audio isolation is selected during a meeting, a non-headset mic is detected, and the user has not created a voiceprint recording, standard Zoom background noise removal will automatically be used.

How to enable personalized audio isolation

  1. Sign in to the Zoom desktop app.
  2. Click your profile picture, then click Settings.
  3. In the navigation menu, click the Audio tab .
  4. Under the Audio Profile section, select Personalized audio isolation.
    A consent prompt will appear, explaining the automatic generation of your voiceprint in a future meeting.
  5. Click OK to provide consent and continue.
    By default, the next time you speak in a meeting, the app will attempt to create an automatic voiceprint of your voice.
    You can also create a voiceprint recording, which further improves audio quality. Additionally, you can remove the automatic voiceprint.

iOS

  1. Sign in to the Zoom mobile app.
  2. In the bottom-right corner, tap More .
  3. Under Settings, tap Audio.
  4. Under Audio Profile, tap Personalized audio isolation.
    A consent prompt will appear, explaining the automatic generation of your voiceprint in a future meeting.
  5. Click OK to provide consent and continue.
    By default, the next time you speak in a meeting, the app will attempt to create an automatic voiceprint of your voice.
    You can also create a voiceprint recording, which further improves audio quality. Additionally, you can remove the automatic voiceprint.

How to create a voiceprint recording

  1. Sign in to the Zoom desktop app.
  2. Click your profile picture, then click Settings.
  3. In the navigation menu, click the Audio tab .
  4. Under Microphone, ensure the correct audio device is selected.
  5. Under the Voiceprint section, click Create voiceprint recording.
    A consent prompt will appear.
  6. Click OK to provide consent and continue.
    Another window will appear with a brief text as your script, an input level indicator, and a Start Recording option.
  7. Click Start Recording and begin audibly reading the script.
    Note: Some best practices for recording your voiceprint: Speak as you normally would in terms of tone, speed, and loudness for at least 30 seconds, and reduce or remove sources of background noise.
  8. Click Stop recording when complete.
  9. Wait while your recording is analyzed.
    Another prompt will appear when the analysis is complete.
  10. Click Close.
    This voiceprint recording will be used with the automatically generated voiceprint when the Personalized audio isolation profile is selected.
  11. (Optional) In the Audio Profile section, under the Personalized audio isolation profile, click Update voiceprint recording to re-record and analyze a new voiceprint recording.

iOS

  1. Sign in to the Zoom mobile app.
  2. In the bottom-right corner, tap More .
  3. Under Settings, tap Audio.
  4. In the Audio Profile section, under the Personalized audio isolation profile, tap Create voiceprint recording.
    A consent window will appear.
  5. Tap OK to provide consent and continue.
    Another window will appear with a brief text as your script and a Start Recording option.
  6. Tap Start Recording and begin audibly reading the script.
    Note: Some best practices for recording your voiceprint: Speak as you normally would in terms of tone, speed, and loudness for at least 30 seconds, and reduce or remove sources of background noise.
  7. Tap Stop recording when complete.
  8. Wait while your recording is analyzed.
    Another prompt will appear when the analysis is complete.
  9. Tap Close.
    This voiceprint recording will be used with the automatically generated voiceprint when the Personalized audio isolation profile is selected.
  10. (Optional) In the Audio Profile section, under the Personalized audio isolation profile, tap Update voiceprint recording to re-record and analyze a new voiceprint recording. 

How to delete your voiceprint recording

After a voiceprint recording is created, you can delete it at any time. Additionally, after an automatic voiceprint is created during a meeting, you can delete it at any time.

Notes:

  1. Sign in to the Zoom desktop app.
  2. Click your profile picture, then click Settings.
  3. In the navigation menu, click the Audio tab .
  4. Under the Voiceprint section, click Delete voiceprints.
    A confirmation window will appear.
  5. In the window, click Delete voiceprints to continue.
    Your voiceprint recording will be deleted.

iOS

  1. Sign in to the Zoom mobile app.
  2. In the bottom-right corner, tap More .
  3. Under Settings, tap Audio.
  4. In the Audio Profile section, under the Personalized audio isolation profile, tap Delete voiceprints.
    A confirmation window will appear.
  5. In the window, tap Delete voiceprints.
    Note: This action will delete your voiceprints from this device and disable Personalized audio isolation. To re-enable this feature, you will be required to record a new voiceprint recording.
    The audio profile selection will change to Auto noise suppression after you delete your voiceprints.