Enabling or disabling Automatic Check In

Account owners and admins can enable a setting to automatically check users into their workspace reservation when their Zoom mobile app detects that they have connected to the office WiFi. When a user's mobile device running a Zoom app is connected to the designated office network, the user is automatically checked into their desk reservation(s) that day. This allows account owners and admins to more accurately track workspace utilization without users needing to remember to manually check-in. This setting requires account owners and admins to configure the office WiFi details at each location so Zoom apps can detect when a user is connected. When enabled, users will receive an alert when they are automatically checked in upon connecting to the office WiFi.

Requirements for enabling or disabling Automatic Check In

• Pro, Business, Education, or Enterprise account
• Either a Zoom Workspace Reservation subscription, Zoom Rooms subscription, or Zoom Common Area Phone subscription
• Account owner or admin privileges

How to enable or disable Automatic Check In

Account

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Workspaces Management then Workspaces.
3. In the location hierarchy, click All Locations.
4. Click Account Settings.
5. Under Basic, click the Automatic Check In through Public IP toggle to enable or disable it.
6. If a verification dialog displays, click Enable or Disable to verify the change.
7. (Optional) To prevent all users in your account from changing this setting, click the lock icon, and then click Lock to confirm the setting.
8. After enabling this setting, under Location IP Address(es), enter your company's IP address.
   Notes:
   • Include IP addresses users have when connected to WiFI at this location. You can include up to 20 IP addresses.
   • IP addresses should be publicly routable and static.
   • Ensure the IP address listed cannot be accessed from home through a VPN, as this could lead to false check-ins.

Location levels

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Workspaces Management then Workspaces.
3. Use location hierarchy to access the hierarchy level you want to enable this setting for (country, state, city, campus, building, or floor).
4. Click Settings for that location (i.e., Floor Settings).
5. Under Basic, click the Automatic Check In through Public IP toggle to enable or disable it.
6. If a verification dialog displays, click Enable or Disable to verify the change.
7. (Optional) To prevent all users in your account from changing this setting, click the lock icon, and then click Lock to confirm the setting.
8. After enabling this setting, under Location IP Address(es), enter your company's IP address.
   Notes:
   • Include IP addresses users have when connected to WiFI at this location. You can include up to 20 IP addresses.
   • IP addresses should be publicly routable and static.
   • Ensure the IP address listed cannot be accessed from home through a VPN, as this could lead to false check-ins.

How to enable check-in/check-out for assigned workspaces

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Workspaces Management, then Workspaces.
3. Navigate to the specific workspace location in the hierarchy.
4. Select the workspace or floor containing assigned desks.
5. Click Settings.
6. Under Setup, toggle on Workspace Check-In and Check-Out.
7. Click Enable.
8. Configure the following settings:
   
   • Allow participants to check 'x' min prior to reservation start time: Let participants check in up to ‘x’ minutes before the reservation starts.
   • (Optional) Release workspace after 'x' min of no check in: Automatically frees the workspace if no one checks in within ‘x’ minutes..
   • (Optional) Enable automatic check in (within one minute of auto-release time) if motion is detected or people counting detects at least one person: Auto-check in within one minute of release if motion or occupancy is detected.
     Note:
     • Motion detection or people counting is only available on Zoom Rooms with motion sensor or people counting capabilities.
     • This feature is only available on Zoom Rooms clients and Zoom Rooms controllers with version 6.4.0 or later.
9. Click Save.
10. (Optional) To prevent all users in your account from changing this setting, click the lock icon, and then click Lock to confirm the setting.