Account owners and admins can enable a setting to automatically check users into their workspace reservation when their Zoom app detects they have connected to the office WiFi. When a user's device running a Zoom application is connected to the designated office network, the user is automatically checked into their desk reservation(s) that day. This allows account owners and admins to more accurately track workspace utilization without users needing to remember to manually check-in. This setting requires account owners and admins to configure the office WiFi details at each location so Zoom apps can detect when a user is connected. When enabled, users will receive an alert when they are automatically checked in upon connecting to the office WiFi.

Note: This feature is only available for the Zoom desktop app with version 6.0.0 or later.

This article covers:

• How to enable or disable Automatic Check In
  • Account
  • Location levels

Prerequisites for enabling or disabling Automatic Check In

• Either a Zoom Workspace Reservation subscription, Zoom Rooms subscription, or Zoom Common Area Phone subscription
• Account owner or admin privileges

How to enable or disable Automatic Check In

Account

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Workspaces Management then Workspaces.
3. In the location hierarchy, click All Locations.
4. Click Account Settings.
5. Under Basic, click the Automatic Check In toggle to enable or disable it.
6. If a verification dialog displays, click Enable or Disable to verify the change.
7. (Optional) To prevent all users in your account from changing this setting, click the lock icon , and then click Lock to confirm the setting.
8. After enabling this setting, under Location IP Address(es), enter your company's IP address.
   Notes:
   • Include IP addresses users have when connected to WiFI at this location. You can include up to 20 IP addresses.
   • IP addresses should be publicly routable and static.
   • Ensure the IP address listed cannot be accessed from home through a VPN, as this could lead to false check-ins.

Location levels

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Workspaces Management then Workspaces.
3. Use location hierarchy to access the hierarchy level you want to enable this setting for (country, state, city, campus, building, or floor).
4. Click Settings for that location (i.e., Floor Settings).
5. Under Basic, click the Automatic Check In toggle to enable or disable it.
6. If a verification dialog displays, click Enable or Disable to verify the change.
7. (Optional) To prevent all users in your account from changing this setting, click the lock icon , and then click Lock to confirm the setting.
8. After enabling this setting, under Location IP Address(es), enter your company's IP address.
   Notes:
   • Include IP addresses users have when connected to WiFI at this location. You can include up to 20 IP addresses.
   • IP addresses should be publicly routable and static.
   • Ensure the IP address listed cannot be accessed from home through a VPN, as this could lead to false check-ins.