Enabling or disabling Automatic Check In
Account owners and admins can enable workspace auto check-in to automatically check users into their reservations when the Zoom mobile app detects a connection to the configured office WiFi. Once connected, users are checked into their desk reservations for the day and receive a notification, improving workspace utilization tracking without manual check-in.
Admins must configure network details for each location, with updated settings providing clearer control. The Configure Workspace Public IP for Auto Check-in option defines which resource types use public IP detection, while Enable Auto Check-in for Users allows automatic check-in on-site. The Detect My IP feature helps identify and save the current public IP or update it manually for accurate configuration.
Requirements for enabling or disabling Automatic Check In
How to enable check-in/check-out for assigned workspaces
- Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
- In the navigation menu, click Workspaces Management, then Workspaces.
- Navigate to the specific workspace location in the hierarchy.
- Select the workspace or floor containing assigned desks.
- Click Settings.
- Under Setup, toggle
on Workspace Check-In and Check-Out. - Click Enable.
- Configure the following settings:
- Allow participants to check 'x' min prior to reservation start time: Let participants check in up to ‘x’ minutes before the reservation starts.
- (Optional) Release workspace after 'x' min of no check in: Automatically frees the workspace if no one checks in within ‘x’ minutes..
- (Optional) Enable automatic check in (within one minute of auto-release time) if motion is detected or people counting detects at least one person: Auto-check in within one minute of release if motion or occupancy is detected.
Note:
- Motion detection or people counting is only available on Zoom Rooms with motion sensor or people counting capabilities.
- This feature is only available on Zoom Rooms clients and Zoom Rooms controllers with version 6.4.0 or later.
- Click Save.
- (Optional) To prevent all users in your account from changing this setting, click the lock
icon, and then click Lock to confirm the setting.
How to enable the configuration workspace public IP for auto check-in
Account
- Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
- In the navigation menu, click Workspaces Management, then Workspaces.
- In the location hierarchy, click All Locations.
- Click Account Settings.
- Under Setup, click the Configure Workspace Public IP for Auto Check-in toggle to enable or disable it.
- If a verification dialog displays, click Enable or Disable to verify the change.
- Under Location IP Address(es), enter the IP Addresses that the users will use when connected to the WI-FI.
- (Optional) Click Auto-detect my public IP to detect your public IP.
- (Optional) Enable the following Auto check in options:
- Auto check in for desk
- Auto check in for room
- Auto check in for assigned desk
- Click Save.
- (Optional) To prevent all users in your account from changing this setting, click the lock
icon, and then click Lock to confirm the setting.
Location levels
- Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
- In the navigation menu, click Workspaces Management, then Workspaces.
- Use location hierarchy to access the hierarchy level you want to enable this setting for (country, state, city, campus, building, or floor).
- Click Settings for that location (i.e., Floor Settings).
- Under Setup, click the Configure Workspace Public IP for Auto Check-in toggle to enable or disable it.
- If a verification dialog displays, click Enable or Disable to verify the change.
- Under Location IP Address(es), enter the IP Addresses that the users will use when connected to the WI-FI.
- (Optional) Click Auto-detect my public IP to detect your public IP.
- (Optional) Enable the following Auto check in options:
- Auto check in for desk
- Auto check in for room
- Auto check in for assigned desk
- Click Save.
How to enable automatic check-in through public IP
Account
- Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
- In the navigation menu, click Workspaces Management then Workspaces.
- In the location hierarchy, click All Locations.
- Click Account Settings.
- Under Setup, click the Automatic Check-in through Public IP toggle to enable or disable it.
- If a verification dialog displays, click Enable or Disable to verify the change.
- (Optional) To prevent all users in your account from changing this setting, click the lock
icon, and then click Lock to confirm the setting.