Account owners and admins can enable or disable notifications when a visitor registers or checks in onsite. Admins can enable or disable email notifications and workspace chatbot notifications separately. By default, notifications are turned off when a visitor registers and are enabled when a pre-registered visitor checks in.

This article covers:

• How to manage visitor registration and check-in notifications
  • Account
  • Location levels

Prerequisites for managing visitor registration and check-in notifications

• Pro, Business, Education, or Enterprise account
• Account owner or admin privileges
• Visitor Management license

How to manage visitor registration and check-in notifications

Account

Enable or disable Notify host when visitor registers on the Kiosk

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Workspaces Management then Visitor Management.
3. In the location hierarchy, click All Locations.
4. Click Account Settings to change the setting for the entire account.
5. Under Basic, click the Notify host when visitor registers on the Kiosk toggle to enable or disable it.
6. If a verification dialog displays, click Enable or Disable to verify the change.
7. (Optional) To prevent all users in your account from changing this setting, click the lock icon .

Enable or disable Notify host when pre-registered visitor checks in on the Kiosk

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Workspaces Management then Visitor Management.
3. In the location hierarchy, click All Locations.
4. Click Account Settings to change the setting for the entire account.
5. Under Basic, click the Notify host when pre-registered visitor checks in on the Kiosk toggle to enable or disable it.
6. If a verification dialog displays, click Enable or Disable to verify the change.
7. (Optional) To prevent all users in your account from changing this setting, click the lock icon .

Location levels

Enable or disable Notify host when visitor registers on the Kiosk

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Workspaces Management then Visitor Management.
3. Use location hierarchy to access the hierarchy level you want to enable this setting for (country/region, state, city, campus, building, or floor).
4. Click Settings for that location (Country/Region Settings, State Settings, City Settings, Campus Settings, Building Settings, or Floor Settings) to enable it for the location.
   You can also click Account Settings to change the setting for the entire account.
5. Under Basic, click the Notify host when visitor registers on the Kiosk toggle to enable or disable it.
6. If a verification dialog displays, click Enable or Disable to verify the change.
7. (Optional) To prevent all users in your account from changing this setting, click the lock icon .

Enable or disable Notify host when pre-registered visitor checks in on the Kiosk

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Workspaces Management then Visitor Management.
3. Use location hierarchy to access the hierarchy level you want to enable this setting for (country/region, state, city, campus, building, or floor).
4. Click Settings for that location (Country/Region Settings, State Settings, City Settings, Campus Settings, Building Settings, or Floor Settings) to enable it for the location.
   You can also click Account Settings to change the setting for the entire account.
5. Under Basic, click the Notify host when pre-registered visitor checks in on the Kiosk toggle to enable or disable it.
6. If a verification dialog displays, click Enable or Disable to verify the change.
7. (Optional) To prevent all users in your account from changing this setting, click the lock icon .