Changes to existing features
- Updated Zoom Workplace branding
Zoom is updating many of our product offerings under the new Zoom Workplace name to better align our platform name with the extensive product offerings we’ve designed to enhance every aspect of your workplace. These changes will immediately affect the Zoom Downloads page, some account type names (formerly Zoom One accounts), and some minor updates within the web portal, with other changes expected in coming releases.
New and enhanced features
- Administrator features
- Retention policies for Meeting Summaries: Admin control
Admins can choose to have meeting summaries automatically deleted after a set number of days. This can be set and locked by admins at the account and group levels. - Control visibility of meetings users have been invited to
Admins can control the visibility of synced calendar events that their users were invited to and have associated Zoom Meeting details. Admins can also restrict the visibility of these meetings to just internal meetings, preventing external meetings invites from appearing. The Show the meetings I have been invited to setting is available at the account, group, and user settings pages.
- User features
- Control visibility of meetings users have been invited to
Users can control the visibility of synced calendar events that the user was invited to and have associated Zoom Meeting details. Users can also restrict the visibility of these meetings to just internal meetings, preventing external meetings invites from appearing.
Resolved issues
- Minor bug fixes
- Resolved an issue regarding the correct number of Visitor Management licenses being displayed for admins to assign
- Resolved an issue regarding bulk user imports not being properly reflected in admin activity logs
- Resolved an issue regarding recording reports not generating properly for accounts with very large amounts of recordings
- Resolved an issue regarding discrepancies between webinar registration reports and the webinar registration tab
New and enhanced features
- Admin features
- Phone call summary with Zoom AI Companion
Account owners and admins can enable the Phone call summary feature at the account, site, group, and user levels to allow Zoom AI Companion to generate summaries of phone calls. Additionally, admins can request that users decide whether they wish to have their phone calls summarized or not. The feature is disabled by default and is available for conversations in English only. When enabled by admins, individual participants in a phone conversation can initiate a summarization of the call to pinpoint critical discussion points. The summaries include dates, names, and key discussion points. Multiple participants can initiate a summarization, and at the end of the call, each person will receive their own version of the summary. During the call, participants can access the summarization tab to observe the progress of the call's summary as well as the identity of the individual(s) who initiated the summarization. Following the call, the summary can be accessed through the call history logs in the Zoom app or the Zoom web portal. Users can also email and edit the summary. - SMS summary with Zoom AI Companion
Account owners and admins can allow members of their call queues and auto-receptionists to summarize their SMS threads with Zoom AI Companion. The feature can be enabled at the account and site levels, as well as for their call queues and auto-receptionists. When enabled by their admins, members of those call queues and auto-receptionists can generate a summarization for their SMS thread to quickly understand the conversation and generate their response. - Voicemail prioritization with Zoom AI Companion
Account owners and admins can allow their users to prioritize their voicemails with Zoom AI Companion. The feature is disabled and locked by default, but admins can enable it at the account, site, group, and user levels.When enabled by their admins, users can define a topic or intent to assist them in managing their voicemails. They have the capacity to create a maximum of 10 intents. The system will then use the user-defined topic or intent to organize their incoming voicemails in order of priority. Users are also given the option to filter those voicemails. This feature serves to help users promptly identify important voicemails. Existing customers will have the feature enabled for their accounts, however, new customers need to submit a request to Zoom Support to get it enabled for their accounts. - Pull out task from transcription with AI Companion
Account owners and admins can allow their users to pull out tasks from their voicemail transcriptions with AI Companion. The feature is disabled and locked by default. When enabled by their admins, users can access a summarized list of tasks from their voicemail transcriptions. This feature serves to help users promptly identify important tasks within their voicemail transcriptions.
- Device features
- Common Area support for iOS phones
Owners and admins can set up their iOS smartphones as shared phones retail and other front-line scenarios. In this mode, the Zoom Common Area can be enabled on the Zoom app running on the device to place or receive calls and participate in call queues and other workflows.
Note: The feature was delayed to April 15, 2024.
Resolved issues
- Resolved an issue where real-time data from Zoom Phone webhooks were not sending the device type for an action on record
- Resolved an issue where SMS messages could not be sent or received from a ported phone number
- Resolved an issue addressing Nigeria's phone number format
- Resolved an issue where permission to edit an audio asset was not working correctly
- Resolved an issue where an admin was unable to add the Survivable distribution group to Zoom Phone Local Survivability
New and enhanced features
- Insert horizontal divider line
Users can insert a horizontal divider line within a note to break up content within a note.
Resolved issues
- Minor bug fixes
- Security enhancements
New and enhanced features
- Host features
- Enhanced Custom Attendee Questions: Single Option Multiple Choice
The hosts can specify just a single option, eliminating the previous requirement of adding at least two options. Currently, the host is required to add at least two options to multiple choice attendee questions.
Resolved Issues
- Minor bug fixes
- Security enhancements
- Resolved an issue within the desktop client where clicking the Feedback button did not bring up the feedback module, as intended
- Resolved an issue where custom URLs were inaccessible
Note: The Ability to manage user’s existing bookings and scheduled events feature has been pulled from the release due to issues with deployment and will be available in another upcoming release.
New and enhanced features
- User features
- Enhancements to Zoom Clip Annotation and Drawing Tools
Zoom Clip has added new annotation and drawing tools that allow presenters to mark up their screens while recording. Users can now easily highlight important points, underline text, and draw shapes and diagrams to reinforce concepts. This helps presenters create more dynamic and visually engaging content.
Note: This release has been delayed. An updated release date will be provided as soon as it is available. - Enhancements to embedding and sharing Zoom Clips
Account owners and admins have the option to allow users to embed Zoom Clip thumbnails in emails and social media. Once enabled, users embed either fixed clip thumbnails or utilize a script code to insert a clip into these environments. - Ability to share meeting recordings as clips with granular control
Account owners and admins can now enable meeting hosts to share full or partial meeting recordings externally as clips. Hosts have the option to trim recordings and select only relevant sections to share as clips. This allows hosts to provide focused content to external viewers. Furthermore, hosts can customize clip access and permissions when sharing meeting recordings to ensure the right people can view the clips. - Keyboard shortcut added for initiating Zoom clip recordings
A new keyboard shortcut has been implemented that allows users to instantly start recording Zoom clips during meetings. By pressing alt+control+c on Windows or command+control+c on Mac, users can immediately begin capturing important moments without having to navigate menus. This shortcut simplifies the recording process, enabling users to save time and focus on their recording.
Note: This release has been delayed. An updated release date will be provided as soon as it is available.
Resolved issues