Using Voicemail Tasks with AI Companion

When this feature is enabled, the Voicemail Tasks with AI Companion feature allows users to access a summarized list of tasks from their voicemail transcription to promptly identify important tasks.

This article covers:

Prerequisites for using Voicemail Tasks with AI Companion

Limitations of Voicemail Tasks with AI Companion

How to access your voicemail tasks generated by AI Companion

  1. Sign in to the Zoom desktop app.
  2. Click the Phone tab .
  3. Click the Voicemail tab.
  4. Click your voicemail, then to the right of Transcription, click View task .
  5. In the dialog window, review the task to make sure it’s accurate, then click Confirm.
  6. (Optional) In the box, adjust your task as needed, then click Add.
  7. (Optional) At the bottom of the task, click Edit, then Confirm to repeat the editing process if you are not satisfied with the content, then click Save.

Android | iOS

  1. Sign in to the Zoom desktop or mobile app.
  2. Tap the Phone tab .
  3. Tap the Voicemail tab.
  4. Tap your voicemail.
  5. Under Transcription, tap View task .
  6. In the dialog window, review the task to make sure it’s accurate, then tap Confirm.
  7. (Optional) In the box, adjust your task as needed, then tap Add.
  8. (Optional) At the bottom of the task, tap Edit, then tap Confirm to repeat the editing process if you are not satisfied with the content, then tap Save.