Using Voicemail Tasks with AI Companion

When Voicemail Tasks with AI Companion is enabled, you can access a summarized list of tasks from your voicemail transcription to promptly identify important tasks.

Learn more about other Zoom AI Companion features and how Zoom AI Companion features handle your data.

For language availability, review the supported languages for Zoom AI Companion features.

Requirements for using Voicemail Tasks with AI Companion

Note: AI Companion may not be available for select verticals and select regional customers.

Table of Contents

How to access your voicemail tasks generated by AI Companion

Voicemail tasks generated by AI Companion are only accessible in the Zoom desktop or mobile app.

Windows | macOS | Linux
  1. Sign in to the Zoom desktop app.
  2. Click the Phone tab .
  3. Click the Voicemail tab.
  4. Click your voicemail, then to the right of Transcription, click View task .
  5. In the dialog window, review the task to make sure it’s accurate, then click Confirm.
  6. (Optional) In the box, adjust your task as needed, then click Add.
  7. (Optional) At the bottom of the task, click Edit, then Confirm to repeat the editing process if you are not satisfied with the content, then click Save.
Android | iOS
  1. Sign in to the Zoom mobile app.
  2. Tap the Phone tab .
  3. Tap the Voicemail tab.
  4. Tap your voicemail.
  5. Under Transcription, tap View task .
  6. In the dialog window, review the task to make sure it’s accurate, then tap Confirm.
  7. (Optional) In the box, adjust your task as needed, then tap Add.
  8. (Optional) At the bottom of the task, tap Edit, then tap Confirm to repeat the editing process if you are not satisfied with the content, then tap Save.