Managing personal data in dashboard and call logs

Account owners and admins can hide certain personal data on display in the dashboard and call log after a specified number of days. They can enable or disable the setting to enable the collection of location history from users from the account level.

When enabled, this setting allows for the storage of user location information for a specified number of days. Location information, along with IP address, BSSID, and network switch information, will be displayed in the Emergency Services dashboard.

Prerequisites for managing personal data in dashboard and call logs

• Pro, Business, or Education account
• Account owner or admin privileges
• Zoom Phone license

How to mask personal data from Dashboard and Call Log

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Phone System Management, then Company Info.
3. At the top of the page, click Account Settings.
4. Click the Settings tab.
5. Under Security, click the Mask Personal Data from Dashboard and Call Log toggle to enable or disable it.
   When enabled, certain personal data will be masked on display in the dashboard and call log after the specified number of days.
6. When enabled, click the dropdown menu and select the number of days.
7. (Optional) Select the following checkbox: Allow Zoom dashboard admin to access IP, BSSID, Network Switch, and Location in dashboard “Location Tracking” during the specified number of days.
   When selected, the storage of user location information is enabled for the specified amount of days. Location information, along with IP address, BSSID, and network switch information, will be displayed in the Emergency Services dashboard.

Note: Users will see the following disclaimer upon client setting when the collection of location history is enabled at the account level: Your administrator may elect to store your location information for ___ days.